Austin >Beauty > Jamila Salon And Spa
7817 Rockwood Lane, Austin, TX | Directions 7875730.358842 -97.738188
RUN DON'T WALK FROM "HAIR STYLIST" JAMILA. SHE RUINED MY HAIR BY TURNING IT BLACK THEN REFUSED TO GIVE ME A FULL REFUND. I met with Jamila because I was interested in getting my hair colored (to cover the grays) but was tired of using traditional hair color due to all of the detrimental chemicals. I was happy with my current color (brown with a reddish hue) and I advised her that I was not looking for a drastic change, I just wanted to cover the gray hair. She said she understood and henna would be the perfect solution for me as it was natural, plant based, and it would cover the gray without leaving my hair with an odor. She advised that she would put henna on my hair, which I would need to leave on my hair for a couple of hours, then wash out at home. She put the henna solution on my hair, wrapped it in a cap, put me under the dryer, and sent me on my way. I got home, left it on for a couple of hours, washed it out, and was horrified to find that my once brown hair was now shoe polish BLACK!!! I thought maybe if I washed it a couple more times, some of the color would come out leaving me with a dark brown but after 6 washes, it was still black. Not to mention the fact that my tub is still stained from the henna (5 days later). I emailed her (because her salon was closed at this point) and she never responded so upon her salon opening two days later I called her but she claimed that due to "other clients" she was too busy to speak to me and would call me back in 10 minutes. She never called. She emailed me to tell me that she had never had anyone complain about their color before and that if I was unhappy that I should try washing it or buy color remover. That was her idea of customer service. I told her that was unacceptable and that I wanted a refund because she ruined my hair and now wanted me to spend additional money to purchase supplies in order to fix her mistake. She never offered to look at my hair or even asked me to come in so that she could see if there was anything she could do. She did say that she was willing to put additional color on my hair but admitted that she was unsure how this would turn out which is why I refused her offer. She refused to give me a full refund, opting instead to chastise me about the fact that she had to use double the product on my hair (which is probably why it turned black) and she felt that she should be compensated for HER TIME. Forget about the fact that my hair is now BLACK!!! She was only concerned about herself. I have yet to see any type of refund. Apparently she has decided to ignore me hoping that I will somehow forget the fact that every day I wake up with BLACK hair. I asked her what she put in the henna because I couldn't understand how my hair turned black but she refused to tell me, which speaks to her credibility. I'm now afraid to color my hair again or put chemicals on it in the hopes of removing the strong black color in my hair because I don't know what she put in the henna and I'm afraid of breakage or my hair falling out completely. I decided to write this review in the hopes that no one else has to go through this ordeal. If you are interested in getting your hair colored with henna, I IMPLORE YOU, DO NOT go to JAMILA at JAMILA SALON SUITES. Take your business elsewhere.
JAMILA SALON AND SPA (BEAUTY PRODUCTS) – I have been to Jamila's Salon and Spa for year she always meets my needs when it comes to my eyebrows! I trust her with the products for example she has an hebal oil and shampoo for hair loss and when I went this time she had a face mask that she just began to sell I had to try it because she told me that she had been using it and seen a big change in her skin its been more bright and the pores where more tight! I bought one that day and went home and tryed it my husband even saw a diffrence in my skin. I'm very happy! she has many diffrent kinds of face mask and each one has it's on magic! One is papaya which diminishes wrinkles and rmoves black heads and many other that I can't wait to try! Its an excelent price for an excelent outome!
JAMILA'S FACIAL AND HERBAL HAIR THERAPY – I went to Jamila Salon and Spa to get a herbal facial cause one of my friends recomended me to go see her because the week before jamila gave her a wonderful herbal facial for her wedding nothing made her happier than to see her bridal glow in the mirror. After my wonderful herbal facial she introduced to me her Herbal Ancient Ayervedic Oil and Shampoo she told me that this herbal therapy would increase hair growth and make the hair stronger. I took one of each for my husband who is loosing hair because of stress and for me because Jamila also said that it relaxes the mind. Right when I got home I tryed it and was very happy!
Thank You Jamila
Wonderful Experience – I had never had my eyebrows threaded, but my sister-in-law kept urging me to find someone in Austin and try it, so I did. Jamila is fast and it doesn't hurt unless you tense up your face. You are only red for maybe 2-5 minutes as opposed to the entire day it takes for the red to reduce after waxing.
She even gets the tiniest little hairs and over time they grow back thinner.
Hi, my name is Andrea and I've been addicted to eyebrow threading for almost a year now.
GREAT experience – Attn Ladies: If you use Retin A or any type of acne cream that exfoliates your skin making it sensitive AND are a fan of hair removal (as in eyebrow and upper lip) Jamila's threading is your answer. (whatever you do, don't get waxed!)
The spa is new and clean, service very friendly. She was extremely thorough, asked a lot of questions, stopped in the middle of the eyebrow threading to get approval that all looked ok - such a different experience than usual salon trips.
I walked out of there spending $20 for lip and eyebrow threading, the job was superb.
She's the real deal, been practicing this since she was younger overseas ... highly recommended.
Best pedicure and I love my Minx Manicure – Donie provides a calming, serene atmosphere and good company. She does trigger pointing and it totally relaxes and stimulates the whole body. You don't need a full body massage just get one of Donie's pedicures. I also decided to get a Minx Mani and ladies when I tell you this is the best thing ever invented. You don't have to wait for your nails to dry. Plenty of colors and designs to choose from. Check it out. This is a GREEN alternative to polish! Love it! Minx Nails
Wonderful threader! – I disiked getting my eyebrows and my upper lip waxed because it always took a little skin off and I always got ingrown hairs, AKA pimples! I heard about threading and wanted to give it a try so I headed to Jamila's and was instantly impressed. Jamila not only has the knowledge but the skill in removing your unwanted hairs. I did try once to go somewhere closer, but the process was more painful and I found myself twitching in discomfort. I went back to Jamila and remembered why I liked threading. Jamila does an incredible job. She is quick, which makes the process almost painless.
Jamila is good – Jamila is a pro. She looks really good herself, and she's really honest about the things that are wrong with you. For me, that's a lot. She does my eyebrow and facial threading, and I just got a facial by her today. She really looks at your face and analyzes what would make it better. I couldn't be happier with anyone else critiquing the way I look. I highly recommend her services.
Elbow Power! – I 2nd the previous review!
I went to Donie @ Novita Spa and she was great!
I had REALLY dry cracked heels...she really took her time to work on my feet to make them good as new! She didn't just "go through the motions"...she used elbow power!
She really CARES about her customers! Very pleasant personality!
DONIE, DONIE, DONIE – HAVE YOU HEARD THE NEWS, THERE IS A NEW SHOWSTOPPER MAKING NOISE!!!!!!! DONIE HAS GOT IT GOING ON. I HAVE HAD MY NAILS DONE BY HER FOR A LONG TIME AND I AM SO PLEASED WITH MY SERVICES THAT I RECEIVE. I ALWAYS GET A GEL OVERLAY OR FILL. . . . AND ITS TO DIE FOR. I THINK MY NEXT UPGRADE WITH HER WILL BE HER EXOTIC DESIGNS NOW THAT MY NAILS ARE IN A HEALTHY CONDITION. SHE IS KNOWLEDGEABLE IN HER TRADE. GIVE HER A CALL- 512-413-2809 OR STOP BY STE1A,1B JAMILA'S
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