350 Bay Street, Suite 100-73, San Francisco, CA | Directions 9413337.805811 -122.412752
Neighborhoods: Fisherman's Wharf (North Waterfront), Fisherman's Wharf
Ruined Senior Prom Limo Experience – Nightmare. Prestige Limousine ruined my only daughter's Senior Prom experience last night 4/14/12. The driver arrived 5 minutes late, I had to call to find out where he was. Never came to the door, we had to look for him. The limo had dents and paint scratches from an obvious accident. These even showed up in my daughter's photos. Part of the hardware was missing from the door handle which was so tacky we had to take pictures around it.There was trash in the limo (dirty balled up napkins in the glasses and crumbs in the seats) and it had not been restocked as the limo driver told me he had just come from Napa which is at least 1hr and 35 minutes from where I live. There was 1 Pepsi and 4 bottles waters for the 6 kids going to prom. After their dinner there were 2 more pepsi's and 2 bottles of cider so the driver went to the store because the kids complained. The driver kept getting lost and wasted my paid time, even though he was given the simplest directions. I found out after prom from the kids that the DVD player, windows and sunroof were broken and didn't work. There was also no IPOD cord even though they tell you you'll have IPOD connection and the driver told the kids there should have been a cord, but he didn't know what happened to it. Then to top it off I was told the driver Rizwan was driving and HOLDING his cell phone talking while driving my daughter and her friends! This is illegal, unprofessional and dangerous. No wonder their limos have been in accidents if this is how their drivers are allowed to conduct themselves. I totally wasted $523 on Prestige Limousine service since they obviously have no prestige and are a ripoff!
DRIVER NEVER SHOWED UP FOR MY WEDDING!!!! – I knew we were in trouble when they couldn't push the time up a measly 15 minutes. Usually "on time" for a good limo company is 15 minutes early anyway. Despite arranging almost 2 months prior, I got a call at the ABSOLUTE last minute that their limo broke down (ya right) and then that their "plan b" was stuck in traffic (that is not a plan b! and why didn't they call me earlier???). Sal said they wouldn't be able to get there till after I was supposed to walk down the aisle. Made the whole day so stressful and they couldn't have cared less that I didn't have a way to get to my own wedding. Horrible way to run a business....if you actually need to go somewere, use ANYONE else. These guys suck.
Terrible Customer Service – This company has terrible customer service.
The Best – Thank you Mr./ Ms./Mrs. enjoy2play,
because of your comment, I reserved a limo for Napa tour with Prestige Limo, and I got the same guy, let me tell you how to get him, ask for a ten passengers limo and don't be cheap, his name is Solomon.
The Best Limousine Service – I used Prestige Limousine last weekend, driver showed up 10 minutes earlier, he was driving a brand new Crysler 300 series stretched limousine, the driver was dressed up in an Italian designed suit, the intrior of the limousine looked plush. He drove us to Napa and we had the best time. I was amazed of our driver, he provided us with clean glasses the entire trip and kept the limo clean and knew Napa like a native. I paid 15% gratuity at the beginning, but my friends were so impressed with the service that both of them gave him $100.00 each. I will use Prestige Limousine again and again and will recommand to others, I wish, I could write the driver's name.
Very pleased – I was very happy with their services. Had a great time and will use them again. Also their limo was very impressive.
Relaible transportation company – Prestige Limousine has been my transportation provider for years. When my flight is delayed the drivers are always there waiting for me. I never have any problems needing to make last minute travel arrangments. They always have a live operater to answer my phone calls which makes it alot easier and less stressful for me. Prestige Limousine has never refused my last minute travel needs and thats what makes them different from the rest. I know that I am a valued customer and that what makes them number #1 in my book.
A company that will take care of you – I was stranded after my limosine that I had booked with another company called me and said that they wouldn't be able to provide me service because thier limo broke down. I only had an hour to find a limo to get me and my friends to our dinner in San Francisco. I had called around to other compaines and either they didn't have anything or thier prices were way to high. I found Prestige on city search and gave them a call. They said that they would be able to take care of us and would be in our location on time. They showed up at the exact time and in a very nice limousine. Your price was very reasonable and you guys went way beyond the call of duty. Prestige limousine saved us from a disaster and we had a great time.
Thank you guys.
More then what I expected!!!! So happy.... – I never write reviews regarding services that I have recieved but I believe Prestige Limousine is due one.
I was a little nervous booking my reservation due to the review that was posted on 9/07/07 but I decided to give them a call. When I called the reservationist was so polite and gave me all the recommadations for my Napa Tour, I was getting together for my friends and I. I asked all the questions about the drivers being on time and what kinda car was going to be sent to me. If the drivers were familier with Napa and she had ensured me that I was going to have a wonderful time and I would be very pleased with their company.
My limousine showed up 15 minutes early. So I was happy about that. The driver asked us where we were interested in doing our tastings at. We weren't really sure so he said that he would take us to some of the best wineries in Napa. We had a great time and I couldn't have asked for a better day. Everything went beauitful. Our driver was great and very friendly. I'm very happy that I gave them a chance because I would have missed out on a exceptional day.
False Advertising – Prestige's website specifically states that if you are interested in bar hopping that they will get you into clubs without having to wait in line and in most cases you will get in for free. They only were able to get my party on two guest lists. One of the clubs is free and empty all the time anyway. When my friends and I showed up at the other club, we had to wait in line and the bouncer informed us that I was the only person on the guest list and all my friends had to pay to get in. We also had to waste time that we paid for so our driver could stop and pick up vodka that should have already been in the limo when he picked us up. When I called to speak to the manager she tried to blame the whole thing on me and told me when she goes to clubs bouncers open doors for her. How does that help me? NEVER EVER waste your money on this place!
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