232 West 29th Street, New York City, NY | Directions 1000140.748560 -73.994585
Open Daily 24 Hours ; Open Holidays
Neighborhoods: Midtown, Chelsea
Stay Smart at Our Madison Square Garden Hotel The Holiday Inn Express NYC Madison Square Garden hotel's location places you near major businesses and top attractions. With us, you can enjoy unparalleled service and convenience while staying in our top-notch New York hotel rooms. Looking for great corporate room deals? Our hotel in New York City provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services and a meeting room. In addition, our hotel is located just one mile from the Jacob Javits Convention Center, and we are a short walk from Penn Plaza, which hosts many of the area's businesses. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel in NYC is close to the greatest attractions the city has to offer.
my family flew in from vegas and i holiday inn treated them like stars =) thank you guys for their amazing experience
Best value in town – I cannot say enough good things about this place! The location was excellent, and the rate was far far cheaper than any other hotels in the area. We booked through New York Guest (google them), and got 9 to 5 tickets and a meal at a local restaurant bundled into our stay, which I think saved us big.
The hotel itself is not extra luxurious, but it is clean, comfortable and the rooms were fairly big compared to other NYC hotels I have stayed in. It has all the standard amenities, but the best part is the location! You're right near Madison Square Garden, Macy's, the Empire State Building and everything else right in the center of Manhattan. I would definitely recommend this.
Not friendly to non-smokers – We had a no-smoking room on a no-smoking floor. That is, all the rooms on the floor were posted with no-smoking signs. However, one afternoon we were bothered by cigarette smoke drifting into our room through the space under the door. When we complained to management, we were told security would check our floor every 30 minutes to find out who was violating the rules, and it the smokers would be asked to stop or to leave the hotel. A while later, we smelled air freshener, which personnel must have sprayed in the hallway in an effort t make us comfortable. But soon the cigarette smoke wafted in again. The next morning, I saw the guests across the hall leaving their room with their luggage, and the smoke smell billowed from the room; they were obviously the ones breaking the no-smoking rule. We thought the problem was over, since they'd checked out, but we had more smokers again that second afternoon and evening. When my husband complained at the front desk, he was told we should have been moved to a different room and that they'd find out who was smoking and take care of it. But why should we be moved to a different room if management expected this to be an isolated incident, if they expected the problem to go away when the first guests checked out? It seems to me the hotel used that room across the hall as an "overflow" for smokers when the other smoking rooms were taken. And nothing was done to make us comfortable that second night. It was miserable, as there's quite a bit of space under the doors in this hotel. Every smell -- and noise -- comes in unheeded. Even perfume!
Not only was the cigarette smoke a problem, but the beds were pretty hard. Oh, and there's a dance club nearby whose music started up at 11:00 p.m. -- ba-boom, ba-boom, ba-boom.
Although the concierge staff is terrific, I wouldn't recommend this place.
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