Jewelry >Giorgeos Fine Jewelry
30 Mall Dr W, Jersey City, NJ | Directions 0731040.728035 -74.038331
Neighborhoods: Newport, The Waterfront
Biggest scam, plus unprofessional customer service. Went to Giorgeo's in the newport centre mall in JC to have 2 watches repaired, and was charged $90! Their reasoning was that the parts for these watches were more expensive so I paid it. Less than a week later one of the watches stopped again, I went back, they refused to give me a refund and wanted to charge me another $130 dollars to repair it without being able to tell me what exactly was wrong. I decided to keep the watch and brought it to a watch repairman. Come to find out the battery that Giorgeo's put in was not only the wrong size, but the battery replacement should have only cost $15. Complete underhanded dirtbags.
I have nothing but praise for Giorgeo's. I was impressed not only at their quality of their jewelry, but also at their customer service which is beyond any expectations. I will come back for any future purchases!
I purchased my ring from Giorgeo’s and they have an outstanding staff. Always willing to take the time and help go above and beyond in their service. I feel like family when I walk in the door and service like that is hard to find. I would recommend this store to anybody who values quality and people you can trust. Thank you!!!
My wife and I went to a couple other places before Giorgeos. Most places don’t even say hello, much less offer to help you. We came here and were greeted immediately after entering the store, and the salesman Aron was very nice and helpful. We told him a budget and he never gave that whole "this is a bit more than what you're looking for but its much better quality" routine. We bought a gorgeous ring and stayed in our budget. I couldn’t be happier. I highly recommend Giorgeos to anyone who likes great customer service and a kick ass product.
EXCELLENT. I went to Giorgeo’s Fine Jewelry because I was looking to design a custom engagement ring and I heard that they have a good reputation for custom designed jewelry. Not having ever requested a custom piece, I had no idea what it would entail. When I got there, Michael was more than happy to walk me through the whole process and explained the benefits over using one kind of metal or another and what each option would cost me. We worked with the store's jeweler to help me create the exact design I wanted. Now I'm proud to say that me fiancé’ has a one of a kind ring and it looks beautiful. I highly recommend Giorgeo’s Fine Jewelry for their wonderful service and amazing craftsmanship.
If you are looking, I would highly recommend Giorgeo’s Fine Jewelry. Their service is a class act! No pressure, very knowledgeable and friendly. One of the nice things is that the work is done in the store; there is no 2 week wait for your jewelry to get back to you. We left the store on a Tuesday with sized rings in our possession! They even cleaned and inspected my other jewelry that was not even purchased in the store! I would recommend Giorgeo’s Fine Jewelry to anyone considering a lifetime purchase. Thanks Giorgeo’s for making our shopping experience a very memorable one!
I recently decided to treat myself to a special piece of jewelry since it was my birthday. I wanted to find a women's Michael Kors watch to match one I bought for my husband from Giorgeo’s Fine Jewelry a few years back.
I didn't quite see anything in their jewelry case that appealed. I have to admit, I am really particular about watch faces. None of the Michael Kors had what I was looking for. Aaron, my sales agent was really personable and sincere about finding what I wanted. He didn't pressure me or whiddle me for extra money like some retail sales reps do.
I found a fabulous Bulova watch that just spoke to me. It had a perfect face and a steel band that wasn't too shiny with brushed and high polished chrome.
From the beginning of my search, Aaron took my wedding ring and right hand ruby ring to have thoroughly cleaned in their ultrasonic cleaner. Both rings were returned to me, iridescent and sparkling. This is one of the signature services Giorgeo’s Fine Jewelry is known for. I have always felt appreciated for my business, regardless of which Giorgeo’s Fine Jewelry location I shopped at. I will always be a loyal customer as a result.
BEWARE – I went to this jeweler tonight and was disappointed with my entire experience:
Rude, unprofessional, and belittling salespeople.
Waited for 15 minutes with noone approaching me.
After two women tried to sell some jewlery and left without making a deal I overheard the two "sales people" commenting how they almost "got them" by trying to undercut them.
I asked for a cushion cut diamond to view, he shows up with a round cut, I question him and he says "of course that's a round cut"....well that isn't what I asked for.
He tried to pressure me by saying how diamond prices are going to rise in a week....convenient timing?...idk.
After realizing this store was unprofessional I left and the guy there commented on how "I looked like I was stuck between a rock and a hard place"...uh, no guy, I would rather spend my $40K elsewhere.
What do you expect from a jeweler in a MALL.
The Below Review Entitled "Avoid" is Fraudulent & Malicious – This review is a malicious attempt by a local competitor to drive customers away from out honest family-run business. Our clients know that no such thing would ever happen to a patron of Giorgeo's Fine Jewelry. Unfortunately, competing jewelry companies who lack the confidence that Giorgeo's possesses in its product and in its sales force, feel the need to stoop to the level of false and malicious online reviews. Thank you for your time.
COULD NOT BE HAPPIER WITH MY PURCHASE OF OUR DIAMOND ENGAGEMENT RING.
THE QUALITY WAS AS PROMISED AND WAS INDEPENDENTLY APPRAISED FOR ALMOST TWICE WHAT WE SPENT.
I RECCOMEND THEM HIGHLY AND OUR SALESMAN ALAN WAS AN ABSOLUTE GEM.
THANK YOU SO MUCH
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