112 Offord St, Lafayette, LA | Directions 7050630.231111 -92.086123
Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed
I DO NOT RECOMMEND. We were promised a part for our refrigerator in 3 days, but it ended up taking 2 weeks. We even had to call and remind them to get them back out here. That meant going through Thanksgiving with no refrigerator! When I called to complain, they would never return my calls. Finally, after calling from a different number, they answered my call. When I spoke with Ms. Romero to see if we could negotiate a price for bad customer service, she staunchly refused, stating that they had to charge their customers for the price plus their mark-up and that was the end of that. BAD customer service. I WILL NEVER USE THEM AGAIN.
I always call Romero's when there's a problem. I count on them to come out and fix the problem quickly. Just call them and find out for yourself!
About a year ago, Romero's helped with my fridge, so when I started having problems with my dish washer I knew to call them again. This time they were good just like the first time. They sent a different person this time but he was also nice and did a good job.
I've been using them for thirty years and have not had any complaints. They are experts and have always provided great service.
I was happy to have their number when my fridge went out. I called them again after the washer would not drain. They offer good service and reasonable prices. If something else breaks I ll call them again.
It works great now! They did a great job and I was very surprised by their work, fast and accurate. I would use them again!
nice! – I had them replace my compressor in my fridge after it stopped working right when the warranty was up. It was nt that old and the repair was cheaper than even getting a nice used one. I was pleased with the service.
thanks – We just got this thing last year and it already is having trouble. They still sell the same model at the department store. The repair was much cheaper than a new one and romeros said we shouldnt have a problem with it for a while.
Great service! – They worked on my old, but classic, pastel range. It had a burner that has never worked and the other burners just weren't working like they should. Romero's cleaned the dead burner and replaced the manifold and it works like a new stove. Very pleased with their service and being able to have a service company to take care of my older, but cool, appliances.
Great – The repair they did on my oven was great and they did it in no time at all. Thanks for the help and great service.
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