4692 N Powerline Rd, Pompano Beach, FL | Directions 3307326.287853 -80.152344
HORRIBLE SERVICE, VERY RUDE! THE WORST EVER – I wish I could give this company -5 stars. What a terrible mistake it was to hire this extremely unprofessional company. The techs never show up on time...if they even show up at all. You call the office and they don't have a clue. Can you really run a business when your people are ALWAYS RUNNING LATE? The owner Larry just continues to give excuses as to why his people cant get anywhere on time. Really? Do you really expect me to wait around in my house (again and again and again) until you decide to show up on Saturday afternoon?
Based on the other reviews, im not only one who received horrible service. Do yourself a favor, hire a reputable company, its worth it.
THE WORST EVER – It's hard to know where to begin with how horrible this company is. #1-an hour late for first appointment. #2-small ant problem not fixed. Called three weeks later to take advantage of 30 day garauntee. #3-no on showed up for appointment. When I called, they said "huh, I see it here, don't know how we missed it. I'll call you back in 5 minutes when I find a tech." No call back, so I called them and rescheduled. Guess what...#4 No one showed up for rescheduled appointment. Called again, "Sorry, they are running REALLY late. God, Larry (the manager) DOES THIS ALL THE TIME! But I promise someone will be there at Xtime this afternoon." Great.... Guess what, #5 NO ONE SHOWED UP! When I called again...blah, blah, you get the point. Problem STILL NOT SOLVED. Larry had the balls to suggest I get a yearly service. I asked if he was kidding. Long story, short point-DO NOT USE THIS COMPANY FOR YOUR PEST CONTROL.
STAY AWAY from this unethical and unprofessional "company" – STAY AWAY from this unprofessional and unethical "company". I had them for a bi-monthly service to treat our yard. Several months ago our ficus hedges became infected with whiteflies. One would think that the technicians that are spraying our yard would at the very least would bring this to my attention and try to upsell a whitelfy treatment. They didn't. It wasn't until I noticed half of my hedges completely bare that I had them come out and spray for whitelfies. I specifically asked and they said they guarantee the treatment for six months; if the flies return so will they at no charge. Well, the files are back and when called to get them to retreat the hedges, the owner Larry said they would have to charge me even more than I paid the first time! After I said I was not willing to pay, he said I should call someone else. Do yourself a favor... TAKE HIS ADVICE. Call someone (anyone) else!
Total Ripoff! Incompetent, dishonest, dysfuntional – I wish there was a way I could give this company a minus 5 rating. I have had nothing but bad experiences with this company (which apparently is no longer a legitimate Florida Corporation and is not registered). No shows, work not done correctly, rude employees, and sloppy work, incompetent office personnel, and an owner, Larry, who claims to be a dispatcher, and doesn't know who the owner is. When the workers showed up (many broken, missed appointments), the work orders were wrong because the office couldn't get it right. We realized we were getting scammed when the owner said our prepaid work order was already completed (when we weren't there, of course), and later an office person called to schedule the call. We are now suspect that any of the work they have done has been done correctly, if at all. Stay away from this terrible company, and find a reputable pest control company.
cheap exterminator – i was looking for advice on getting rid of roaches so i called ship shape. they came out for a free inspection and recommended a once a year program but i decided to go with a bi-monthly service instead because it was a little cheaper upfront.
they sprayed once and we have not seen any roaches since so i may cancel the service before they come again since i think the problem is gone now.
if the roaches do come back though i will definitely use them again.
Great Job – They were the company that did the exterminations for our condo and we never saw any bugs so when we moved into our home we asked them for similar service. They signed us up for a bi-monthly service which was a lot cheaper than anyone else we contacted and our new home continues to be bug free which we're very happy about.
REALLY REALLY BAD PEST CONTROL – Ship Shape Pest Control is not cheap at all. They are not professional at all.
I asked an inspection from them and they just find fire ants but I saw rat walking on the ground a week after they finish their job. They could not find rodent for you and what they did for insect are not that good too. You can just go to Home depot to buy some ants killer to do the job by yourself.
ALso the customer service is really bad and a guy on the phone keep saying I am wasting his time. I don't understand why he did so but he is the person to answer phone rather than just ask money.
NEVER NERVER USE THEM AGAIN!!!!!
STAY AWAY!! – The owner Larry is a very unprofessional person, the sales person tries to scam you into additional services and when you decline those services, they continue to send people to do the discontinued service - THEN CHARGE YOU FOR IT. Not only that, I did not allow the service truck to spray the exterior because of my dogs, now the owner is sending his henchmen to collect a $50 fee and won't honor the agreement until he is paid for the service (which remember, WAS NOT DONE). Today he calls and leaves me a nasty voicemail.. good like finding a service that can take care of your ants.. in a snide voice. Larry and Co - (EXCEPT Lisa) are low down theives! Ship SHOP elswhere! Way to my aggrivation for pest control - they are the pests!
SHIP SHAPE IS THE WORST!!!!! – I am not sure if I can lower the star rating! I wish I could. I had a rat problem and I can even count how may times I called this company to fix the problem that they guaranteed me could be done. I paid them the money and I still have the same issue. This is something that I told them months ago. Larry the owner has the worst customer service that is possible!!!! I had to pay another company to resolve my issue. The worst company!!
Ship Shape needs to Shape UP – I gave them 1 star because I think that is the lowest you can do. Ship Shape came out today to start their service. The person need to get into the attic to dust for ants. I left him in the garage to work. He did not seem to be working up there long. I went out to check on him. He had the attic closed up all ready. I said I did not hear him walking up there. He said his ladder was too short to get him up there. he just held the hose from the entrance and did the best he could do.
I told him that was unexceptable and to leave. He asked for a second change. I told him do.
I then called their office and spoke to Larry the manager. I told him what happened. He said that happens a lot. That is why we have to go back to customers homes and retreat so many times.
He said he would send someone with a taller ladder to retreat if I wanted. I told him not to bother.
I do not recommend them.
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