We have been customers of canine college for 2 years now and i cant emagine going anywhere else. My Lab/dane mix just loves going, even in the car he starts to go crazy when we turn down the street, he gets all of his energy out and is so nice to be around after a long day of playing with his buddies, whether its just the day for daycare of a full week for boarding this is the place to take your dog :)
I'd give this place 5 stars our Labradoodle gets the attention and play time she needs while were working plus the grooming department did a fantastic job on her hair, nails & ears it's so convenient that they can do this when I drop her off for day care. They have a friendly staff that really cares about the dogs as much as you care for your own. I feel confident she's in good hands when I drop her off.
Knowledgeable and caring staff.. I recently boarded my 14 year old poodle mix over spring break. I was very nervous about boarding him. He is older and requires several medications. Canine College's staff allowed me to tour the faciltiy and see the room where my dog would be boarding. I was impressed with the cleanlinest of the building and the organization of the kitchen. My little guy requires insulin injections and Canine College adminstered these for no extra fee. They allowed me to check in on my little guy anytime night or day. They even emailed me pics of him so I wouldn't worry. I loved the remote webcam. I could see my little guy in the wee hours resting comfortably.
We love Canine College!. Clean, professional and Fun!
Original May 2nd 2011 review that I posted:
I would never board my pets here again. I boarded my two dogs at Canine College over the Easter Holiday & both came home very sick (vomiting, severe diarrhea) & dehydrated, requiring a visit to the vet. Both my dogs are up-to-date on vaccinations and have been extremely healthy up until this point. When I picked up my dogs, one smelled very heavily of urine & upon inspecting my dog's fur I noticed that her coat was completely soiled with urine. The urine was dry & stale so my poor dog must have been in this shape for quite a while before being picked up. Given the severe illness my dogs picked up & the heavy urine smell of their coats, I seriously question both the sanitation standards & level of care pets receive from Canine College. My advice is to seriously consider finding an alternative business to board/care for your animals.
May 6th 2011 response to comments Deb Watkins (owner, Canine College) has posted to several outlets:
Thank you for taking time to respond back to my comments. While I understand that the stresses of being kenneled may cause some animals to exhibit illness such as short term vomiting & diarrhea; this simply was not the extent of the illness my dogs came home with after a stay at your kennel. Both Hogan & Lucy started to show physical signs of illness within a couple of days of coming home from the kennel & this lasted several days from that point on, including the entire weekend. These symptoms included vomiting, diarrhea, coughing and sneezing for several days straight. In fact, it's been over a week & a half since I picked up my pets & Hogan is still coughing & sneezing. This simply is not consistent with your theory of stressed out dogs traumatized by their first stay at your kennel. My pet's veterinarian (who actually is an expert in canine health; unlike yourself), agrees and states that these symptoms are consistent with a viral based illness picked up while being kenneled.
Also, your explanation about why Lucy's fur was completely covered in dry, stale urine at the time of pickup is an insult to my intelligence. Dogs, like people (unless you're an exception) do not like to wallow in their own filth & will go out of their way to avoid doing so. Being completely soiled with urine leads me to believe that my dogs must have been kept in an extremely small pen in which they could not get out of the way of their own waste in the event of an accident. But you place the blame on me, stating that it is my fault for picking them up early & not giving staff time to bathe her.
To try & turn the blame on me as an "insensitive pet owner" who abandoned his pets last minute to an all gracious, compassionate & accommodating kennel owner is both pathetic & laughable. You make it sound as though all of this is my fault for not bringing in my pets weeks or days in advance to prepare them for being kenneled. What were we going to do during these visits to prepare my dogs for an upcoming stay…sit around the campfire and sing Kumbaya??? The simple fact is that my dog's illnesses are the result of a severe viral infection picked up from your kennel. Instead of a simple: "Mr. Newman, we're sorry about your dog's becoming so ill" and leaving it at that; you try to lay the blame on me as an insensitive owner abandoning his pets.
That really is pathetic. I know a lot of pet owners Mrs. Watkins, and I can assure you that I will share my & my pet's experience with each and every one of them. While this might not have a direct impact on your business, I can take comfort in the fact that my friends will be informed and not subject their pets to the experience Hogan & Lucy had to go through.
p.s. Classy act disabling the review section of the Canine College Facebook page & then deleting your first response to my review, I guess the truth does hurt & is bad for business.
My dog loves this place!.
When I bring my dog to Canine College for daycare I know he feels he is being treated like he would be at home. Why you ask? Because he never wants to leave!
The staff is very welcoming. They are very loving and kind to the dogs. They are very knowledgeable about what the best foods are to feed my dog and offer a fabulous training curriculm. This place can't be beat!
Just what you are looking for!. The staff is really friendly and willing to work with any person or dog. I highly suggest checking them out, you won't regret it! :)
Exceptional Customer Service!.
The staff is patient, well trained and exceptionally caring. If you don't want to leave your dog home by himself then this is the place for you.
Check them out on YouTube or drop by for a tour.
They don't require an appointment and are happy to show you around.
Wonderful Daycare. The staff is wonderful, they really care about your dog, my dog loves going there to play with her friends. They even have webcams so you can check on your dog during the day. I have boarded my dog there to and she really enjoys her little vacation away from me.A great thing is that they always have staff in the room so the dogs are not left alone. She comes home tired from a full day of playing, Its also nice that they place the dogs in rooms not only by size but temperment too.
Is this the same place?!?!.
Does the staff realize that there is a camera on the wall? I sat today and watched my dog alone in the "pledge" room for over an hour. He paced back and fourth, walked in circles, jumped on the door, and if it had sound I would have listened to him cry. People came in and out to clean and wax the floor and my dog followed them as they worked. I watched and not ONCE did those people acknowledge him, let alone lean over and offer him a pat on the back. They walked out and shut the door in his face. I have no clue where they and the rest of the dogs are, but I'm not paying this price so my dog can be alone!!
He is panting heavily and there is no water available to him...
I'm on my way to get him now. Do your pet a favor and keep looking...
Mom2Bella - I believe you may have misunderstood what you were seeing. The Pledge Room is a 13' X 17' room and water is plentiful but not visible through the glass window you reference in your review. When operating cleaning machinery, during the 1 hour dinner break, we focus on what we are doing! I don't know who your dog is as the name you used for this posting is not in our system. I welcome the opportunity to discuss this with you - please call.
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