801 Eden Way N, Chesapeake, VA | Directions 2332036.773021 -76.234299
Neighborhoods: Greenbrier East
Very good burgers! – My husband went and dined here for the evening because we are newer to the area and wanted to try something different. We got two tall beers, bottlecaps (like popppers but sliced and were super yummy). I ordered the halaburger (fish sandwhich) with onion rings and brocolli. My fish was super small and had strange tarter sauce. My husband ordered the 11oz burger and it was huge!! Their were two beef pattied on a sub style bun. They cooked the burger to perfection and very super juicy and flavorful. He got hushpuppies and onion rings with his platter.
Worst Service Ever – A portion of a party of 9 arrived at the restaurant at 10:10 P.M. The restaurant was not busy and we waited approximately 10 minutes before were seated. So many of the tables were empty. After being seated, we had to walk to a waitress to request someone to take our order. When the waitress arrived, we placed the food order and the drink order together to expedite time. Well, needless to say, at 10:50, we had neither drinks or food. Also, in that time frame, no one came back to the table to check on us. Consequently, someone in the group walked to a waitress to ask for the manager. This too took another ten minutes before the manager arrived. We explained the situation. Then someone in the group asked about our order. A waitress said "you asked for the manager; you didn't ask about your food!" The manager said she would give us 50% off our bill. We politely said, "do you think we would spend our money in here after the service we have received thus far?" On the way out, we showed the manager the larger party who arrived after us who had eaten dinner and who was on their dessert.
I called the Regional Director of Operations. He appologized and suggested that we call him in the future when we return to the restaurant. He would make it a pleasant visit for us.
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