Po Box 342, Summerville, SC | Directions 2948333.018505 -80.175648
I must say, Keith and his crew are the most professional crew I have dealt with in a long time. Having moved here from Hilton Head and working in the "Construction Industry" for 13 years, I've had quite a bit of experience with subcontractors. Distinctive Irrigation is very cost effective and reliable. The work they produce is top notch and stand behind it, guaranteed! I've been impressed with the hardscapes as well as the up and coming "smart systems" for irrigation. Staying ahead with new technology is extremely crucial in today's market as to manage our resources for water. I highly recommend Keith and his team to anyone interested in any all of your landscaping projects!
Melinda , you took me to court and Lost the case , so I guess your still feeling a some sort of way... It's ok .. You and Jmlm are 2 peas in a pod , you guys should be neighbors. YOU LOST THE CASE IN THE COURT OF LAW , YOU TRIED TO GET ME TO DO SOMETHING ILLEGAL , AND I DID NOT FOLLOW THRU WITH YOUR ILL INTENSIONS TO CONTAMINATE THE LOCAL WATERWAYS . SO YES , YOU DID HAVE SOMEONE FINISH THE 5% I DIDN'T DO.
I agree with JMLM. Maybe he's okay to hire for regular yard work maintenance type stuff I could get my teenage son to do but anything that requires more skill - I would NOT recommend him. I asked him to install a French drain and he put in solid (not perforated) corrugated tubing and covered it with my yard dirt, then put three surface drains and said that would take care of my water problem. To me, that's not a French drain. I still had standing water and muck in my yard after it rained only now it was just below the level the surface drain 'tile' that was placed on the soil that along with water, dirt flowed into AND one end of the pipe stayed nearly full of water because the pipe when laid, wasn't graded correctly, it was higher in the middle!. To his credit, he did agree to redo it with PVC and gravel I would purchase - but tore up my yard removing the old tubing and proceeded to take 4 months before he 'completed', killed a 3 ft swath of grass with the dirt on it for that length of time and in the end he walked off the job without completing it and I had to hire someone else to complete his job. He wanted to put a popup emitter on the surface at the end which would have required water to run uphill since the end of the French drain was almost 2 ft deep - Oh! No!, Actually it would have just stayed full of water like his original job and my soil would been continuously mucky and my plants would have died of root rot. Just another job the customer has to finish!
Make sure you get detailed explanation, in writing, how he's going to do his job. If you get a guarantee, get that in writing too. I'd also suggest a timeline for completion, of course if you've already paid, you can throw all everything out the window.
Good Job!!! – Keith & his crew has been servicing my property for years(2005). I must say i`ve had my bad share of contractors.. but i cannot say that about Keith & his crew!!
From time of estimate Keith was on time & very professional. He took his time & explained how my irrigation will be designed & installed. 2 weeks later the job was installed in just 1 day. I was at work while Keith & his crew installed the system , by the time i came home he was almost done & i swear i couldn't even tell the install has taken place!!.. Since then Keith has installed a highly efficient drain system, i now have a backyard lawn due to the drains. We would highly recommend Distinctive Irrigation!!
Very Professional – Distinctive Irrigation was recommended to us and are we so very very pleased with the work. Keith and his crew installed an irrigation system and our yard is looking great! Very professional, on time and completed the job in 2 days. Would highly recommend his services to anyone!
Terrible Customer Service – After having work done by Distinctive Irrigation, we had a problem with the pond liner. All though it was replaced after 2 weeks, the job was not completed. The original rocks were not placed back on the pond, the sod that was put down was done poorly, the UV light was recalled and never replaced. After numerous phone calls to an answering machine, we finally wrote a letter. He informed us that the job was done. It was completed...by us. We could live with the fact that we would have to finish the job, BUT we cannot live with the poor customer service and follow-up, considering the high cost of this project. Once he has your money, he is gone to his next unsuspecting victim!
Cmon Jim & Linda , Being a subdivision mate/Keith's customer.. You know as well as I know & a few other of Keith's customers (your neighbor) knows that he provides exceptional service..Any one reading your reviews will know that you have something out against Keith & his company!!
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