13250 Nacogdoches Rd Ste 105, San Antonio, TX | Directions 7821729.561682 -98.393153
We have been using Car-X's services for many years. We have gone to them for our regular maintenance needs as well as vehicle repair, and we have never once been disappointed. There was one time that they couldn't figure out what was wrong, but they admitted it and sought the opinion of two of their other shops until they located the right answer. We were really impressed! We always get good prices too.
Thank you Car-X for fixing my car! I've never seen such great customer service!
I bought a used car and it stopped working a week after I took it off the lot. I was so mad! So I went to Car-X and asked for help. They identified the problem and were able to prove that it was a previously existing problem, so I was able to get a new car from the dealership. Thank you, Car-X!
This satisfied customer wants you to know that Car-X is awesome! :) They always treat me right and have never cheated me.
NEVER Take your car here!!! I was a loyal customer at this location for several years until this past March (2013) when I took in my daughters car because some of the lights came on and it was making a weird noise. Needless to say after taking it back to them several times over a 2 week period because they would say it was fixed and we would pick it up....5 miles down the road the lights would be back on. After 3 attempts I contacted them district manager (Thomas) who assured me he would take care of the problem and my car would be ready for the trip we were leaving on that day. When I went to get the car the battery was now dead. A 6 month old battery at that. I asked if it could be the alternator and I was assured that it was not. I went and picked up a new battery (which was still under warranty since it was only 6 months old) and set off on my trip. 4 hours into the trip the car DIES!! In the middle of nowhere. I won't even go into the hassle of getting it towed and fixed and the rental car, but low and behold IT WAS THE ALTERNATOR all along. That was 5 months ago and not one more problem has arisen with the car. I swore I would not ever return to their shop but against my better judgement, I went in there with my car today because I needed my brakes checked and they were under full lifetime parts and labor warranty. I figured I would be stupid to not get them done there since it would be free. Should have stuck to my guns because OF COURSE once they said the brakes needed to be done they would only cover the parts NOT the LABOR!! They said there was nothing on the previous invoice that showed PARTS AND LABOR. They only warranty parts. I KNEW THIS WOULD HAPPEN. So shame on me. Of course the manager that gave me the warranty and said it was in the system doesn't work there anymore so it is my word against nobody. And no it doesn't show on my bill it's lifetime parts and labor. Of course it doesn't even show lifetime parts on the bill but --Well that's the deal we give is parts not labor it's not on the bill it's just in the system.. What a bunch of CRAP!!! GO SOMEWHERE ELSE!!
We had an engine problem recently. We could not figure out what was causing the smoke and burning smell, so we took it into the nearest Car-X station. They looked over the engine, found the problem, and had our van ready to go quickly. Their service was impeccable and the price was right. We intend to get our next tune up at this location, and we would recommend them to anyone.
Highly, highly recommend this mechanic for your mini! Very friendly, honest and take the time to explain the issues with the car and answer questions. Every single person I have interacted with there was knowledgeable and courteous. I will definitely take my mini there again!
Amazing Customer Service: I had some repairs done to my Mini here today and was very impressed. To compare this experience to the normal dealer experience is to compare the day to the night. The dealer has seen the last of me.
ULTIMATE SERVICE!!!! A++++++++++++++. I HAVE HAD MY CAR'S SERVICED AT MANY SHOPS IN AUSTIN BUT WHAT A DIAMOND IN THE ROUGH I FOUND IN Car x! ME AND MY WIFE FEELS SO COMFORTABLE HAVING OUR CAR'S SERVICED AT THEIR LOCATIONS
Awesome service! Had a great experience here replacing my tires and getting an oil change. Prices were great and the technicians were very helpful. Ill definitely recommend this shop for all ur car needs.
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