Austin >Automotive Sales & Services > Willie's Svc
602 W Oltorf St, Austin, TX | Directions 7870430.242333 -97.759795
Horrible Customer service and The worst service advisor ever!! – The South 1st st. and Oltorf shop is garbage.... The service advisor is a bold faced Liar, horrible customer satisfaction, stay awayyyyyyyyyyy and pay a few bucks more at a reputable repair shop, that gives a warranty.
Do not have any auto repairs here....period.
Maybe they cant jack up an inspection...but i wouldn't want to find out either.
I would give them a 0 on a scale of 1-10.
Expensive and Incompetent – This place is o.k. for getting an inspection or replacing a headlight, but DO NOT have any major repairs done here. This location and the South Lamar location do not have enough mechanics, and so they share staff between the 2 locations. This adds extra time to your repair. I have had 2 expensive and very unsatisfactory experiences with this shop. Then I checked the Better Bus. Bureau website - they have an unsatisfactory rating there as well.
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