Depilite (Reported Closed)

(512) 371-1805

3110 Guadalupe St Ste 120, Austin, TX | Directions   78705

30.298446 -97.741252

Open Hours

Mon-Fri 10am-7pm

Sat 8 am-2pm

 
Hair Removal, Skin Care  more

Neighborhoods: West University, Central Austin

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Reviews for Depilite

Doesn't Recommend
1.0
over a year ago

Depilite also screwed the employees! – Just so everyone out there knows, when Depilite Corporate closed down the spas in Austin and Dallas, they did not tell the employees and local management. The employees were told that the spas were being moved to a smaller, cheaper location to save money. The employees were also shocked to come to work and find nothing left in the spas, and they were not able to reach anyone at corporate. They were also not paid a entire month's salary. The Austin Manager reported the Depilite to the Attorney General's Office, the Secretary of State, and the Better Business Bureau and went to Elements Laser Spa to ask them if they would help the clients who had bought packages at Depilite, which is why Elements Laser was so willing to help you. The Austin Manager also filed a report with the Department of Labor. She and none of the other employees in Austin or Dallas locations ever received their paychecks. Depilite just completely disappeared and were no longer able to be reached at any of their previous numbers or email addresses.

The employees at Depilite did the best they could while working there. Their hands were always tied because of the policies of Depilite Corporate in Mexico. The Austin and Dallas locations were never given enough money for supplies or to even pay their bills, and they were given old equipment that didn't work properly. This is why the machine was always breaking down, the phones and sometimes the electiricity was shut off, and clients' appointments were often rescheduled. The managers at both the Austin and Dallas locations often had to use their own personal money to buy supplies and provide their own personal equipment so that the spa could stay open for business. It was a very difficult place to work which is why there was so much turnover. If anyone is filing a class action lawsuit, please let me know how to get involved and I will be happy to help in anyway I can and provide what information I have. Thank you.

Doesn't Recommend
1.0
over a year ago

Duped by Depilite - Let's do something!!! – I'm so glad I finally found this comment list, I have been trying to figure out for the past 2 mos what the heck happened, I was 3/4 the way through treatment but really sux I paid a lot of $$ and now will have to pay again to get someone to finish the treatment.

I think my original payments may be too old to get refunded from my credit card company. I'll keep searching and hopefully we can join together and take legal action. This is ridiculous, I totally researched the company and felt comfortable with them due to the multiple locations but I too went through 3 technicians and I really don't think the first girl was even licensed.

Doesn't Recommend
1.0
over a year ago

DEPILITE IS A SCAM!!! – I am another victim of Depilite's SCAM!! I honestly can't believe something like this happens in this day and age. This sh*t is just ridiculous and these lunatics need to get the pants sued off of them. I put in an email to their office in Mexico MONTHS ago when this first happened. Unsurprisingly, there has been no response whatsoever. I am not exaggerating one bit when I say that I pondered the thought of booking a ticket to Mexico, just to HUNT them down. When Dallas shut down, I called all of their other locations, spoke to Managers (that sounded awfully fishy) and they all claimed they weren't aware of any shut downs, and suggested calling the corporate office. Literally, the next day, all U.S. operations were packed and gone. I don't know what more to do, but to perhaps go after them as a group..which I am totally willing to do. I remember the Dallas manager's name was Sabrina Soto (she had given us her business card and told us how wonderful the treatment was). I am FURIOUS. Let me know if anyone has any leads.

Doesn't Recommend
1.0
over a year ago

HOW TO GET YOUR MONEY BACK – I too was deceived by these people. I thankfully paid in installments and did not pay the full amount. I got my money back by reporting the charges on my credit card as fraudulent. By definition they were fraudulent charges due to the fact that the service that was agreed upon was never rendered. Because Depilite has up and disappeared they could not be contacted to prove that they charges were in fact valid, thus the credit card company credited my account and their lawyers are trying to contact the company now. I reported them to every avenue possible and in doing so I found out that they were not even licensed by the Medical Board to be performing these. They were also not licensed by the cosmotolegy departmetn in Texas.

Doesn't Recommend
1.0
over a year ago

They ripped me off too! – I am also in the process of trying to hunt these people down. I had several treatments done and at the last one, had paid them my final payment. I went in for my next appt. and the place was empty! During this time, I had three different people work on me. They kept hiring someone new by the time I returned each time. I will contact the rest of you if I find out anything and if you could do the same that would be great. Hopefully we'll get our money back!

Doesn't Recommend
1.0
over a year ago

Depilite in Dallas – dupedbydepilite.blogspotcom

please write your comments in here, maybe we can do something together

Doesn't Recommend
1.0
over a year ago

DEPILITE: This situation is not acceptable , we have to do something – I almost pay off all my sessions and I just received 2 out of 8. We signed a contract with them and now they're gone..... we have to get together and do something about this. I was there this morning for my session and my suprise was that they're no longer in bussines.

I did went to Novopelle and started my sessions with them, the people is very professional and nice.

they're located in Adisson, TX and their prices are more affordable.

Doesn't Recommend
1.0
over a year ago

Elements Laser Removal was a saving grace for me, a fellow depilite scam victim! – There was a message up here about Elements Laser Hair Removal in Austin helping people out that were screwed over by Depilite, I went and they are great! I would strongly recommend calling them and seeing if they can and will help you out also 444-4600!!!! If there is anyone who happens to know if there is anything we can do please post it, I know their headquarters are in Mexico but they can't get away with this!!!!

Doesn't Recommend
1.0
over a year ago

Complete and Total Scam: Duped by Depilite – Duped By Depilite



I had been wanting to get Laser Hair Removal for some time now and when Depilite opened up very close to our home I went in to check it out. They had rates which were too good to be true. I signed up for three areas and paid the money up front. I did research the company they seemed to be pretty established with numerous branches internationally.

I had 2-3 sessions and they had 2 technicians during that time. The next appointment they kept rescheduling saying their machine was broken. After a couple of months I started suspecting something fishy was going on so I went in and the place was CLOSED!!!!!!! I asked the neighbors and they said that they just up and left one night. I called the landlord and they have also been trying to track them down. The US website is also down. I tried reaching the other branches in Texas no reply.

This blog is dedicated to all the people who have been similarly duped by Depilite and see if there are any ideas to get our money back. Please feel free to vent, exhchange ideas, and contribute information. If nothing else at least let's make some noise.

Doesn't Recommend
1.0
over a year ago

Depilite stole my money!!! – I paid over 3,000 dollars for my daughter and I and only had 4 treatments, my daughter had 3. Depilite called to cancel due to a problem with the machine and now i can't get a hold of them. I know this has happened to many people and we should unite and fight for justice. We need to get our money back!!!! We went to the Depilite located in Dallas. There is nothing there now, they have run away.

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