3131 Lincoln Blvd, Santa Monica, CA | Directions 9040534.002638 -118.470165
Neighborhoods: Ocean Park, West LA
WILL NEVER GO BACK. They forced me to give over a 20% tip as a minimum. BAD FORM. – I'm so disappointed because I will probably NEVER go back now. After an hour and a half massage for $65 which was pretty ok for the price, I went to give a $13 tip which is 20% for a no frills massage. The receptionist said "NO, the minimum tip is $15 so I am charging $80 to your card." It wasn't a suggestion, it was a statement. I was appalled. A tip should be at the discretion of the customer NOT the receptionist. Too bad because I thought I had found a convenient place to get facials and massages and even though there is nothing special about it, I understood the pricing. It was $2 more than what I was giving but the point was that I shouldn't be forced to give a certain amount of a tip if it is a tip and not the price. 20% is generous enough. The last time I was there, I gave a 33% tip because the massage therapist/facialist took an extra ten minutes with me to make sure my tension headache was gone. That was beyond generous but reflective of her extra care. They just lost a good 2 times a week customer due to bad customer service and even worse form. NEVER AGAIN.***UPDATED RESPONSE. Thanks for taking the time to respond. A tip is at the discretion of the customer defined as a small present of money given directly to someone for performing a service. While other spas may charge $90, please note that they include the perks of an actual spa such as a eucalyptus steam room and/or a Jacuzzi, showers, robes, slippers, toiletries and other amenities which you DO NOT provide. Your argument forcing clients to pay 25% more to assure the therapist in your no frills establishment is entirely inappropriate. As you stated, $2 should not be anything to be mad about, however, I find if this were truly the case, your receptionist wouldn't have forced me to give her $2 more therefore voiding the gift aspect of your argument in an attempt to belittle me for ONLY giving your therapist 20% or else they would say, as you put it, "UGH, not this person again." NEVER AGAIN!
There are many massage places which charge$55, $65 even $100 for an hour of massage compare to our very reasonable $45, if you go to other places and pay 20% tip you would already pay more than what we ask our customer only when they are satisfy with the service.
Before we hire any Therapists, we test and audition and test and audition some more before they can get a job here. This way we know that all our therapists are first grade and nothing less. These therapists work hard for the money, they would go all out with their energy to make sure their clients feel better, even though sometimes that client might be twice or three times their size. They do feel discourage when a client tip them too little and think they did something wrong. When a therapist sees you, would you rather they think ?Wow, this is my lucky day? or ?Ugh, this person again??
I?m sorry you weren?t happy but please come back and we will try to do better.
Better than massages I got in Bangkok – I'm not big on massages. During my first trip to Thailand two weeks ago, I had a Thai and aromatherapy message in Bangkok. They were good and inexpensive.
However, the massage I got last week at "Bangkok Thai SPA" was GREAT!
The place was clean, people friendly, and the massage very good.
Amazing Massage and super cool owner! – First of all, the therapist was AMAZING and FANTASTIC. So nice and personable. Secondly, the massage was excellent and she gave me a discount because it was my first time and went well over the alloted time. I was so impressed. Don't be fooled by the exterior - it's next to some auto shop or something, but park in the back and get ready for major bliss inside. The price won't break your bank either. Sometimes I feel sore the next day after a thai massage - not so with this one, which was surprising because I know she went a little deep in some areas. She also gave a thing of tiger balm because she knew it would help my cold and had a hot green tea waiting for me after I got dressed. This is probably THE MOST SATISTIFIED I've ever been walking out of a place, knowing my money was well spent. It's one of those places that you don't want to tell people about, because it's a secret you'll covet. But, alas, the owner is too darn sweet to not spread the word about this magnificent place. I know I'm gushing and sound like a freaking chick...but I can't help it.
Best Professional massage in L.A.! – I have searched far and wide for the authentic, professional Thai massage in L.A. Well, I am happy to report I found it! The atmosphere is clean, quiet, and calming. The staff is very well trained in all aspects and techniques of massage. The price is the best in Los Angeles. 1 hour at this spa takes me away from my high stress job and life. I leave feeling relaxed. I go every week . Love it!
BEST THAI MASSAGE SPA – hi all, this is my first time ever writing an email review, so please be supportive in my attempt to become a professional critic. Bangkok Thai Spa is simply subperb. I met the owner, Nattia (God only knows how to spell it) at her prior establishment. When she builtout and opened her own place close to both my office and my home, I had no choice but to give it a try. In a word, the place is GREAT.
I am the managing partner of a MDR CPA firm and have been sending my clients, family and friends
there ; always with the upmost gratitude. All of us have been to the fancy SPAs throughout the world, but
the Price/Value factor here is beyond compare.If you question the sanitary conditions, I can provide indisputable evidence - my wife, daughters, and other assorted sanitary freaks are frequent patrons.
My most significant advice is that you absolutely inform the massage therapist both in advance and throughout the session as to what style of treatment you desire. I go there weekly and I constantly change the program. Sometimes hard, sometimes soft, sometimes only a specific body part (like my sore left hamstring). Every girl there has accomadated my requests with a smile. They leave with a $20 tip and I leave feeling rejuvenated.
I ask every one of you, what can you do in this world for a reasonable price that leaves you so satisfied? I think this is the ultimate pleasure (leaving out tantric activites and the like). So my buddy Bruce and I were there on saturday, can anyone think of a reason that I shouldn't go there on Sunday after a two hour bike ride? I can't. I now only need to decide between Natiya's fun and firm full body traditional, Alicia's strong hands of wonder and Joy's deep penetrating elbows.
what great choices. BANKOK THAI MASSAGE ROCKS!!!!!!!!!!!!!!!
worst thai massage in LA – I have had many massages....Thai and otherwise from Korean Town to Burk Williams.
This is the first time ever I was injuried while getting a massage. This place should be avoided unless you like bruises. Not very customer friendly and the owner is completely stressed out and in a hurry. In addition I had to wait 20mins in the massage room before they came to massage me.I would highly recommend going somewhere else.
Wow Wow Wow Thai Massage Wow Wow Wow – Wow!! just found this amazing day spa / massage studio in Santa Monica, went in the other day for the first time to get a massage and it was INCREDIBLE... I got the type of massage which the receptionist told me was a combination of Thai massage, Swedish, Deep Tissue and Yoga Stretches and let me tell you, you have never experience a massage until you try this place, just AMAZING. The price was $45 for a full hour which is very cheap, I pay $65 for a 1.5 hours. The staffs were very friendly and very professional, the place was very clean with very relaxing atmosphere and decor. Love this place!!! next time I'm going to try their Facial and Herbal Body Scrub.
This place has really done downhill – A while ago I wrote a rave review, but my mind has been changed by the last three times I've visited this place. Each time something very unprofessional happened, and at first I thought it was a fluke, but after three times, I can't help but think it's the place itself, mostly the attitude of the people who work there. Firstly, I was getting massaged and I heard the receptionist fighting with a customer -- not just a disagreement, but an actually yelling expletives and threats at each other. Not relaxing at all. Secondly, when I was getting a massage, I heard a very low murmuring. When I opened my eyes, I realized that the massage therapist was talking on her phone while giving me a massage. Thirdly, with a different massage therapist, I noticed that she was only using one hand, so I turned around and saw that while she was massaging me with one hand, she was texting with the other. All of these incidents have made me realize that this place is no longer worth it. I left more stressed than when I had come in. Do not go here.
GREAT MASSAGE ON THE WESTSIDE! – I saw Bangkok Thai Spa on Citysearch and decided to try it out. The place was very clean and the staff was professional and friendly. The price was just right. I would definitely go back. Try them out!
Editorial Review – Spa offers a selection of massages, facials, body treatments and gift certificates.
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