Oak Hill Plaza - 200 N Warner Rd Ste 121, King of Prussia, PA | Directions 1940640.085460 -75.400848
I got the package of the harmony series which is to tighten up your skin and lighten any discoloration.....for one thing they WILL NOT...let you get a copy of your contact for any procedure....They make you pay in full which i did for hair removal and harmony series....they say, oh yea we will get rid of all the hair, first treatment nurse tells you, it won't get rid of all maybe half.....anyway...saw great results for the first 4 treatments of the harmony and lip hair removal.....5th result of harmony burned my face because they increase levels but ok no pain no gain right?.....then after a few weeks i noticed long black hair growing all over my face and neck.....did research found information that the lazer has been known to stimulate hair growth....let the manager know forward ALL information plus my doctors findings, they tell me it's harmonal.....they tell me i can NOT get my money back that i can ONLY get credit and as a courtosy they will do my whole face and neck for a discount on the hair removal.....the hair removal they offer is a joke too, it all grew back and i have had ten treatments on my lip and it all came back...now, i have to spend thousands to fix what they messed up....do yourself a favor find a real place....
Today was my first visit to Monarch and I am extremely pleased with the results. Kim was my nurse injector and all I can say is she is awesome!! I would recommend her in a heartbeat; she knew exactly where to place the filler to get rid of those pesky wrinkles. I had formerly been using a doctor at a different med spa, but decided it was time for a switch and, even though switching was nerve-wracking, I am glad I did. Everyone from the nurses to the front desk staff was very accommodating, and most importantly my nurse injector is very good at filler. I will definitely be returning when this wears off!
I am going here for laser tattoo removal. The surgeons are great, but the front desk people are RUDE, I was VERY mis-informed about the treatments I purchased. They told me they would treat the area until it was fully removed, and then on my 5th treatment they told me I was out of treatments? If you buy sessions by time (2 40 min sessions per treatment) and you are only there 40 min total, the other 40 min should carry over to the next treatment. HUGE waste of money, and they were supposed to call me to give me a price estimate to finish removing my tattoo.. haven't heard from them in 2 weeks! You think they would want to keep their customers happy especially when they are upset with them.. nope! You just lost a customer, I'll finish my treatment somewhere else where I am seen by a real doctor and with consultants and receptionist who aren't rude with an attitude!
EXCEPTIONAL CUSTOMER SERVICE/TREATMENT – I have used Botox in the past that was injected by my plastic surgeon. I visited Monarch yesterday b/c the price was almost half of what I would pay @ my surgeons office. The name of the woman/nurse with whom treated me was named Maureen. She was simply amazing! I cannot wait to share w/my girlfriends how gentle she was & how unlike my surgeon, she was quick & almost painless! When she told me that we only had one more injection, I couldn't believe it! Her technique is award winning! Thank you Maureen!!!
Exceptional services – Once again, Catherine it was "YOU" who got me motivated to come in. The affordable prices, and "Exceptional Services" by "MAUREEN" will keep me coming back. I'll be sure to refer my friends!
True professional – A special shout out to Brandon, who was a true professional the moment I came in contact with him. I also appreciate Maureen and Brandon's brief discussion on their own personal procedures they had done. It made me feel "as if" I was not the only elephant standing in the room.
Friendly and paid attention to detail – Maureen took the time to explain step by step what I was going to encounter with the Botox/Injectable fillers. She was soft-spoken friendly and paid attention to detail. It was incredibly evident after I left your facility and looked in the my rear view mirror. I could not believe how precise she was. I was like a kid in a candy store as I was driving home on Route 422 earlier! Hugs & Kisses to Maureen! (I am lookin' forward to the next few days or better to see the additional benefits.)
Experience was amazing – i had a great experience with monarch med spa, the staff was friendly and professional. i have recommended monarch to friends already.all together my experience was amazing.
Trish was awesome. She did it quickly, always asked me how I was, gave me a second when I needed it ( i am a wuss) and the made experience very painless and un-embarrassing. Loved her and the spa.- Amy
I originally went to the Monarch Medspa for a facial rejuvenation, but discovered they do many more varied procedures. After reviewing their menu of services, I opted for a few more things. I'm very pleased with the outcome.
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