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Massage >Massage Envy
500 Canyon Ridge Dr, Ste B300, Austin, TX | Directions 7875330.403706 -97.673976
Sun 10am-6pm, Mon-Fri 8am-10pm, Sat 8am-8pm
Super awesome massage – Just had the most amazing massage at the North Austin/ Pflugerville location by a gentleman by the name of Tommy. It was fabulous.Also, Kinsey at the front desk was very sweet. Such a nice young lady.
My experience upon entering the door was nothing short of extremely professional.
Kinsey, at the front desk was sweet and thorough. She asked many questions regarding my many medical needs to make sure I would get the massage and overall experience that would be tailored just for me.
Tommy, my masseuse, was extremely careful with me, asking at each step if I was okay and if he needed to be more gentle or apply more pressure. He was extremely respectful of my privacy and comfort level.
Will I go back to this location??? Because of how I was treated tonight, I bought the whole membership package.
I absolutely love, love, loved this place and the people who work here.
In Response to the Bogus Review written by "TrudyGtown" – This is also in response to the fictitious profile, "TrudyGtown", whichwas obviously created to falsely defame the Massage Envy at Tech Ridge, and one of it's finest massage therapists, Rick. I have every right to tell you, as readers, firsthand, just how false and all out bogus that review is, for I have been a client at this establishment now, for not just a few years, but many. It is in fact one of the finest, most pleasant massage therapy businesses I have been to, and I have never been treated with anything but the BEST in customer service, professionalism, and respect, as well as attention to massage detail. I have in particular, been a client of Rick's for many years, and can attest that this bogus review below is so completely false and outlandish, that clearly this person did not know Rick at all, nor had any dealings with him, as a client, for Rick is the epitomy of what all should strive to be who work in a caring, service-oriented industry. From the moment you meet him, he instills in you a sense of well-being and calm, and is impeccably thorough about finding out what is going on, and how he can help as a therapist. He pays attention, and exhibits nothing but care and professionalism from start to finish, every single session. You may not know me, but please know this: that if there is anyone's word you may
trust, it is mine, and to prove what an open, honest person I am, you may even look me up on Facebook, Jeanna Celeste Thompson. I invite you to read my wall, and even stories I have published from experiences of my own life. This will show you, that when I say Rick and the people at Massage Envy are good people and professional to the core, you may believe me. My Facebook wall is open for all to see. Someone that open and honest would not rebuttle that bogus review, unless it was the honest truth. I believe when people do things to specifically injure and falsely defame others, that life has a way of turning it around on them, and one way or another, they eventually get their comuppance. The Massage Envy at Tech Ridge, the people that work there, and Rick do not deserve in any way, the all-out lies that were posted below. It is without a doubt, one of the best customer-oriented establishments, I have frequented, and I will continue to support them, and be their client for many years to come.
Apalled!! – This is in regards to the comment left below by Trudy. I personally know Rick and know he is a man of integrity and great character. He takes his job as a massage therapist very seriously and would NEVER EVER do what has been described of him! Not only would he never put his job at risk or the company he works for, but he would NEVER disrespect his clients in such a manner! It is so far out of his character to do so! Massage Envy is an excellent company with excellent therapist! I am absolutely appalled that someone would even take time out of their day to try and accuse him of such things and how horrible it is to try and bring another person down like that!! Rick is an outstanding therapist who works for and excellent company and everything he does, including his job, is done with excellence and nothing less
---Gross, creepy, TERRIBLE customer service----
I saw Rick , a therapist who everyone raves about, but he was terrible! First impressions: he gave me the creeps! During the massage, I asked for relaxing massage, but he touched me in a strange, inappropriate way. I felt he was trying to molest me! I asked him to stop during the massage and left the room. (I am a veteran at getting massage therapy so I know this was not right).
At the front desk, I spoke with Justin "the manager". This guy is young, a minor! His eyes were bloodshot and he smelled like marijuana and a cheap cologne to cover up his marijuana smell. He was so goofy and high from drugs, i didn't feel like he understood what I was saying! I did not pay for the 10 minute creepy massage, instead, I walked out.
I called back to speak with cassy, "the real manager". She was appalled at what I was telling her and didn't offer any resolution. Her customer service skills were lacking and I honestly don't believe she is the manager or could even be hired as a manager. I asked to be escalated and they gave me an email address to contact someone. That someone has never contacted me....
This place gives off creepy vibes and should be investigated.
The clinic looks and smells dusty and like marijuana and feels gross and oily. The chairs and tables are greasy. The bathrooms are disgusting!
Very poorly maintained.
DO NOT GO HERE! In fact, I can assume the other Massage Envy's are like this.
you've been warned...
Find a therapist elsewhere.
Wonderful Experience Every Time! – I have been going to this location for over a year now and every time it is just a wonderful experience. Of course I have Cynthia to thank for this. Cynthia has "the gift" and is talented for giving GREAT massages. She listens and is great for working out all the problems. I enjoy our time together each month and she is truly a professional. I would highly recommend her and this location for your next message.
Massage Envy North - Mark – I just signed up for the Monthly Massage Envy and it is great. Although weary going to chain, the staff is great and Mark is a great massage therapist. I'm hooked!
Excellent Massage – I've only been once so far but was very impressed! The massage therapist listened to my needs and was diligent in attending to each one. I was so impressed that I joined right away. Can't wait for my next massage.
The location is perfect too! Everything was clean, sleek and relaxing. The attendants were professional and very friendly.
I would definitely recommend Massage Envy on Canyon Ridge Drive.
Great Massage! – I went to Massage Envy for my very first massage and felt a little nervous. Everyone was very nice and made me feel comfortable. I went hoping to get relief from a shoulder injury and Chris did an excellent job! I have also seen Dean and would recommend both. The loaction is very clean and relaxing. I have even purchased a massage for my mother's B-day.
Amazing Massage – After several massages, I have located the best one for me and look forward to my biweekly massages. I have a membership and it makes going to get a massage much cheaper. But, frankly, I have never had such good massages. If you don't like the first masseuse, try a different one until you get a good match. In my opinion, even a not so good massage is pretty nice...but a great massage is practically insurmountable.
Really excellent deep tissue therapy – I am a registered massage therapist and was so thrilled to find Rene. She has been absolutely one of the very best massage therapists I have ever known. I am never disappointed and she is always spot on (no pun intended.) She does really excellent deep tissue work and has helped me tremendously. I would highly recommend her services. The facilities are excellent and the management staff is always friendly and helpful. Sue.
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