5330 E Mockingbird Ln, Dallas, TX | Directions 7520632.836400 -96.777573
Mon-Thu 5pm-10pm Fri-Sat 5pm-11pm Sun 5pm-9pm
Disappointed – First of all, while friendly, I felt nearly utterly abandoned by our waiter. He seemed to been extremely busy running back-and-forth from one side of the restaurant to the other and he only came by our table (voluntarily) about once every 15-20 minutes, and aside from dessert and a second bowl of soup he never actually delivered any of our food himself. Now granted this was our first time to your restaurant and we were a bit slow making our selections, but I think that our waiter’s tables were spread too far apart or there were too many tables for him to wait (both of which are management decisions).
The first things we ordered were two drinks, an appetizer, and a bowl of soup. The drinks arrived quickly, but the appetizer took about 15 minutes to arrive (warm, but not hot) and the soup an additional 5 minutes to arrive (and it was tepid at best). About 10 minutes later our waiter arrived and took our entree order. About 20 minutes later he came to our table and said that the kitchen was running slow and asked if we would like some bread. About 5 minutes later we had some bread at our table, but I think that the management should decide to limit the number of seated tables if the kitchen is short staffed.
We finally got our entrees about 40 minutes after ordering them. The beef in my dish was tough and chewy, and the scallop dish that my wife ordered was so spicy hot (as hot as jalapenos or hotter) that she could not eat it at all. I offered to trade dishes with her (since I enjoy spicy food), but the beef was too tough for her to chew. About 20 minutes after we had the dishes arrive at our table our waiter came by to ask how our dishes were, we told him about the problems (scallop dish too spicy for my wife and the tough beef) he offered to exchange both of them, but I told him that I was fine with the scallop dish but the beef was too tough to eat. He asked what my wife would like instead; she said that she would just like another bowl of the coconut soup. About 5 minutes later he brought us a bowl of steaming hot soup (shouldn’t it have been that way the first time?), and I asked him for the dessert menu.
About 10 minutes later he came by and asked if we wanted to order dessert (the crowd seemed to be dwindling and he seemed to be less frantic, but still running from one side of the restaurant to the other). I ordered coffee and we ordered two desserts a brownie dessert and coffee crème brûlée. About 15 minutes later our waiter arrived with the desserts, and I asked for some more coffee. The crème brûlée was very good, but the brownie was so entirely hard that it could have cracked the glass plate on which it was served.
About 5 minutes later our waiter asked how the desserts were and we told him about the problem with the brownie, and he said that he would take care of it, but he did not refill my coffee. Another 15 minutes passed, we finished dessert and wondered where our waiter was. We stood up at our table and were looking for him, but did not see him anywhere. A passing waitress that had been attentively serving the table next to us asked if we needed something. We asked her for the check and about 5 minutes later our waiter arrived with the bill.
Even the bill itself was not without issues. The bill had a total of four drinks, but we had only ordered two. We had to wait another five minutes for our waiter to come back where we explained the problem, and then another five minutes for the corrected bill.
In all, we spent about two and half hours in the restaurant which should have only taken at most an hour and a half. For the price of the food I expect much higher quality fare and more attentive service. Needless to say that we were both very disappointed and seriously doubt if we will ever patron this establishment again.
Poor food preparation, poor service, nonresponsive management - we won't be back. – This is the first time I have been so disappointed by a restaurant experience that I felt compelled to warn others.
Other reviewers have complained about the "rip off" signature drinks so I'll move on. The special was pork tenderloin and so salty it was inedible (I suspect the brined a cheap piece of meat to make it tender). The "tenderloin" my wife ordered was chewy and stringy. The manager, Shane, assured us that they used the "trimmings from our tenderloin" so the menu was correct. The waitress assured me she would speak to the chef about the pork (neither offered an apology or any adjustment to our $300.00 + dinner for four). The coffee arrived after we had finished dessert. I think the biggest insult was that they charged me for a refill on a diet Coke! We will not be back to Trader Vic's
Has improved leaps and bounds from last year – I have visited the restaurant two times now and I must say that I was not impressed on my first visit as some of the other reviewers comments about speed of service and pricing were very accurate. I decided to give them a second chance for my anniversary because my wife loved the drinks. We started at the bar and to our surprise the Mai Tai's were only $5 on a Saturday night. We asked the cocktail waitress who explained the Happy Hour pricing available 7 days a week until 7 pm, and that they had also done some "major" adjustments on their regular bar pricing. Average drink is now about $7 when I think it was about $10 on our first visit. Moved to the dining room for dinner and had a great meal. The appetizer sampler platter was good. My wife had the filet with a Crab topping add on feature, EXCELLENT and I had the servers recommendation of the BBQ Sea bass from the Chinese Ovens. Great smoke and flavor with a very healthy light citrus sauce with fresh spinach. For dessert we shared the chocolate cake that was a little dry, but had a good rich bittersweet chocolate flavor. The service was spot on for our second visit. Our server made great recommendations, was attentive yet unobtrusive allowing my wife and I to enjoy our special occasion. Dining room is a great place for special occasions with excellent an excellent retro 70's Polynesian feel. The bar would be a great place for group get togethers and a great "starter" bar for a night out on the town. I must say that they almost lost me on the first visit, but they have obviously responded to their customer feedback and adjusted accordingly.
Nostalgia and excellent food! – Great food. Delicious drinks. Excellent service. Exciting menu. We went here for our anniversary. The meal was delicious and our waiter was superb. We ordered a filet that was sooo juicy. The scallops were tender and tasty. We definitely will return.
Best Drinks – This is a one of a kind place, you just need to be a seasoned veteran to know how to enjoy it. While pricey, the drinks are phenomenal. Home of the original Mai Tai, their tropical drinks are fantastic. Try the Scorpion Bowl to share with a few friends. As far as food goes, their curry is top notch, along with their other Polynesian style plates. If you're looking for a great place for some pacific island food, Trader Vic's is the spot!
Overrated – While the food is mediocre at best, the drinks are an incredible rip-off. All around $10, you get about 3 sips before you are done. The cosmopolitan came in a miniature martini glass and the other drinks come in small glasses completely filled with ice. BEWARE before you order. On my first visit, the service was horrible, it took about 10-15 minutes before a waiter even came over to introduce himself. The second visit, which will be my last, the service was better but food and drinks were unfortunately still the same.
Bar is a rip off, meal average at best. – Ordered several drinks at the bar while we waited to be seated. The drinks were good but filled with crushed ice all the way to the top. One swig and your class was empty! At $10 ea it felt like you were being held captive waiting on your dinner as noone was in a hurry to seat you. The food was ok nothing special, I left thinking my 10 year old would think it's neat because of the bali theme. Wont be back.
Experience a unique slice of American pop culture – You won't find a place like this anywhere in TX. Closed for almost 20 years, Trader Vic's has reopened in the same location with the classic decor that was originally used 40 years ago. Places like this are dwindling fast, so to experience the "classic" tiki bar style all over again is fantastic.
The drinks, although pricey, are top notch. I for one don't mind paying a little more for the proper presentation of a fine cocktail. The current bar manager has years of experience under his belt at other Trader Vic's locations and knows the art like a fine artist should. Go between 4 and 7pm and Zombies, Mai Tai's and Bahias are $5.00 instead of $9.00. The drinks are potent but not strong with emphasis on rum and exotic juices. They're all quite good..some sweeter than others. Tell the bartender what you like/don't like and they'll make good recommendations.
Appetizers are available at the bar as well as a few entrees. The Lobster Rice is one of my favorites and is a recent addition to the menu. My favorite entrees are probably the Hawaiian Pork and the Scallops. But be warned...if the menu says it's spicy, it definitely is. The kitchen staff will be glad to adjust to your taste.
The staff is always friendly, courteous and attentive. I've visited Trader Vic's more times than I can count and don't recall ever leaving disappointed. Be sure to take a few minutes to admire the art and decor, most of it dating back to the early 60's. Most importantly, enjoy the experience. This is as close as you'll get to classic Polynesian flavored dining the way it was originally meant to be.
Best Birthday Ever! – My Dad took the whole family here for my birthday. I bet it was a bit pricey, but I absolutely loved it! The waitress recommended some great drinks and she gave great food descriptions. The whole meal was timed perfectly and she kept our drinks full all night. I had drink that tasted like a pina colada on the rocks... yummmm! And the Duck was delicious! It is kind of hard to turn into the parking lot but that is my only complaint. If you have never been to Trader Vic's you have to stop in at least for a drink ;)
Cool look,Lousy food,Very bad service – Finally went to trader vic's last night.Was a special night with my girlfriend and father.Was hoping for a night to remember and boy did I get one....First off a very cool looking place with a great bar.Bartenders were top notch and the drinks were tasty.Now on to dinner.The service was very bad although the wine steward was very peppy and had a great attitude.For starters we had crab cakes(Could not taste anything close to crab,Just overall very tasteless and boring) and spring rolls(awsome,very very tastey) and the ahi poke???? What is a poke?? Ahi tuna cut into what looked to be chopped tomatoes with what tasted like wasabi guacamole.It was very good after I finally got some wasabi and soy.I was told by the chef that this was a traditonal Hawaian dish but I lived there for about 5 years on all the islands and never saw ahi tuna diced.When dinner finally arrived dad's Hallibut(this is funny.They have no hallibut and substitute snapper.Hey I like snapper right?) was cold and tasteless.My girlfriends seabass(Supposedly there most popular dish) tasted like burnt bacon grease.I had what was supposed to be a seafood mix with 1 shrimp(way overcooked) 1 scallop (tasteless) 1 piece of salmon (tasteless) and 1 piece of seabass (tasteless).The wine was great!! We told the server how bad everything was and the Head chef came to our table to try and explain.Not that there could be any explaination but she did comp. our meal...Good call on her part.Very professional.After dinner we went back to the bar for drambui and coffee.Do not order the cream brulee.... I don't know what they did to this timeless classic but it was not even close to cream brulee. Overall a very bad night.Stay away!!!!
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