5493 Amy St, West Linn, OR | Directions 9706845.364791 -122.612299
Great Massage at Bridgeport – I got out of work a little early and treated myself to a massage. The experience was fantastic. I was greeted immediately as I came through the door. Since this was the first time there, the massage therapist explained the routine and what to expect. I loved the relaxing atmosphere, music, cascading water sounds. The small touches like the warmed table, hot pack on my neck and warm towels on my feet sets this business apart from others I’ve been to. They really do a nice job. Then it was back home to the reality of 3 young children, and a wonder spouse.
Groupon Explained – The Groupon offer very clearly stated the following: "Valid toward regularly priced treatments and services. Not valid with other offers."
Our price on the service you received is competitive and you had a physician perform your service, not a medical assistant or esthetician. Our regular price for that service has not changed since 2007 and is printed in our menus as such.
We regret that you were not pleased with your experience and, while the majority of our clients find our facility both comfortable and friendly, we are not the right fit for everyone. We wish you all the best.
I won't return – Will not return! The office didn't really have a comfortable "feel" and I didn't find the staff to be very friendly at all.
Lastly but most importantly, I used a groupon and even though they were running a special, they said, "we have to charge you full price since you are using a Groupon"...nice! Too bad for me full price meant a whopping 50% price increase!! This information was delivered to me after my service. The price for the service I received seemed very much inflated and I am quite sure it was, after checking around at other Med spas and from my own personal experience a 50% increase??. So they are running a little scam in my opinion. Sell a groupon but still get the customer's money by increasing the price to something ridiculous, what are you going to say , your using a coupon, right?
Too bad for them because they lost what could have been a very good customer, who likes to spread the word.
Best Massage in town.... – I went to the Medspa for a massage, not only was it the best but Tianna has magic healing hands. I recommend her to anyone that I know that enjoys or needs some pampering.
Patient Care Comes First – West Linn MedSpa is committed to quality patient care.
All patients receiving dermal filler treatment are made as comfortable as possible. If they indicate they are experiencing pain during treatment, Dr. Norcom will address this issue directly prior to continuing treatment.
Aftercare information includes Dr. Norcom's personal cell phone number and patients are encouraged to call at any time day or night.
A small number of patients require touch-up treatments, which are provided at no charge by Dr. Norcom.
We were pleased to allow the previous reviewer to use her $250 Groupon certificate toward the treatment she received. Our initial follow-up call and subsequent attempts to contact her have gone unanswered. We invite her to contact us for resolution when she returns from her vacation.
An off day? – For the record, Dr. Norcom is neither a dermatologist nor plastic surgeon as one of the other reviewers wrote. The doctor appeared very unprofessional in old blue jeans and Crocks for our $600+ procedure.
Despite injections to numb my lips before filler injections, I felt excruciating pain with each injection. No aftercare information was provided, no follow-up call or pain prescription was offered resulting in an evening of extreme discomfort and concern about side effects. An email sent that evening (Thursday) to the office regarding concern about uneven swelling has yet to be returned today (Wednesday). Swelling has subsided and the left and right side of my lips are noticeably uneven and lumpy.
TOPS – West Linn Medspa is a place that I would highly recommend to anybody that is looking for a top-notch Medical Spa and it’s the best that Oregon has to offer. They should be the models for all the Medspa a place that conduct Ethical Business Practices unlike many other places out there.
Consultation with a real Doctor that practices medicine first and not about the Money. Dr. Derek Norcom gives professional advice that was in my best interest that I would expect only to hear from my Dermatologist. Dr. Norcom gave me honest and truthfully answers. He is really knowledgeable and takes pride in his craft with the utmost concern for his patients. No pressure sales here and they actually care and listen. Dr. Norcom oversees every procedure done in his office unlike other MedSpas.
I had a very bad experience with Emerge Medspa in Bridgeport Village, I do not recommend them at all!
On the other hand, it’s well worth my drive to West Linn Medspa. All I have to say about this place is that you are in Safe Hands.
West Linn MedSpa employees are restricted from writing business reviews on CitySearch. We would never write our own reviews. Although this client expresses a negative impression of Emerge, we have only heard positive comments about Emerge. We wish them only the best. Alina Norcom, Spa Director, West Linn MedSpa
Best MedSpa in the Portland/Vancouver Area – West Linn Med Spa is truly the best. The office is relaxing and inviting, and the staff is skilled and caring. I feel as though I'm in safe hands knowing Dr. Norcom is overseeing the spa. Dr. Norcom always demonstrates patience and astounds me with his depth of knowledge and eagerness to stay current on new technologies and procedures. I highly recommend West Linn Med Spa without reservation.
This place is for real! – Dr. Norcom is the best. I have a friend who injects in another "spa" and I chose not to go there because she has so little experience. Dr. Derek was fantastic! He is a real doctor with a medical practice. He knows his stuff. I was worried about the pain and was shocked that I had none. It was my first botox treatment and I needed it. I was worried that they would try to sell me more services or products and that did not happen at all. They spent plenty of time and I didn't feel rushed at all. The people are wonderful and helpful. Everything was explained very well and I knew exactly what to expect, including the cost.
GREAT DOCTOR AND STAFF – I was showing signs of aging and I wanted no part of it. I had a gift certiciate for a botox treatment, but I was uneasy about having something injected into my face.
The staff was very nice and helpful. The Doctor was great, he took over an hour with me, answerinig every question I had and actually listening to what I wanted to achieve, not what he thought I should do.
I came in for a botox and derma fillers treatment. Every step was thoroughly explained to me. I was very comfortable, they made sure that any pain was extremely minimal. Gave me detailed instructions for after care.
My swelling and bruising was almost nonexistent.
I will be making another appointment for my follow up treatment,. These people are great.
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