Brooklyn >Beauty > Pretty Inside
147 Front St, Brooklyn, NY | Directions 1120140.702476 -73.987016
Sat 9:30am-7pm; Sun 11am-5pm
Neighborhoods: Vinegar Hill
Best Spa in Brooklyn – Wow is all I can say! There is no need to go to the city for a classy spa. Somone has answered my prayers! Pretty Inside not only has amazing decor, but the customer service is first rate. I've mystery shopped hundreds of retail establishments so I'm an expert on quality customer service. Pretty Inside offers it from the first person you speak to on the phone to the technicans. I've had treatments at Red Door, Nordstrom, to name just a few, but I like the services at Pretty Inside better....especially my pedicure. My feet fell like a baby's bottom.....with Chanel polish!
When I leave spas in the city I have always hated losing that euphoric feeling by getting on the subway. Now I don't have to since this paradise is now in Brooklyn!
I'm a facial regular, plus their new hair salon is fabulous!!! – I am a fan of Pretty Inside! I always get great facials from them (everything I need is already bundled in the price so they don't give me the "hard"sell while I'm lying there trying to relax, plus they know how to handle my sensitive skin! A HUGE plus! I love the different products they carry as well. Recently I've heard a lot more buzz (more good than bad) about Pretty Inside so I tried the hair salon and just like the spa, the staff was great, and my cut and highlights are AWESOME!!!! On my neighborhood DUMBO blog and even here on citysearch, there's some character who's seems to be pretty disgrunted with Pretty Inside (maybe due to their no-nonsense way of doing business), however I find them to be top notch, friendly and professional! I highly recommend them for both spa and salon services!
Very upsetting – I am a spa/facial PRO, and I was looking for a new place to get my monthly facial, and I prefer a low key, high-end place that is reliable, great quality, and provides excellent service- where the I feel comfortable with the staff and am treated very well when I call to make an appointment and when I arrive. These reviews looked really great, and then I scrolled to the bottom of the page and discover that a customer was verbally attacked after an error or miscommunication with the spa. Whats even worse, is that it appears that the business responded back, not to apologize, but instead to belittle and insult the customer further. This is a terrible reflection of the way this business operates. I guess Ill have to stay at Bedescu. They are the best anyway.
I cannot believe what I have read – I have been recently looking for a great spa in Brooklyn to get a great facial- and looking through CitySearch I found a listing for this spa that made it sound like a great place to try. But after closer inspection of the user reviews, I was mortified by the 'business responses' sections that were posted. First of all, I have never heard of a business responding to any sort of negative review on this site- that is the point of having the review section, so that users get an idea of experiences had by actual clients. Secondly, the way in which the posting was worded in so unbelievably unprofessional, that I would never even contemplate going to this 'luxury' establishment and expect to be treated in a way befitting the prices they charge for services. I am certainly not a fan of Bliss Spa, in fact I think they are completely overrated, but I would go there in a second before making an appointment at a spa that posts negative tirades towards unsatisfied clients, no matter if the client in question was in the right or not.
Heaven – I originally set up an appointment as a gift to my wife, and suprisingly found myself getting a spa treatment as well. And I wasn't a spa kind of person before this. Absolutely the best! Calm, clean, professional..a gem of a place .
Response to ?Unfair and bogus review? – Once again, this business has me in tears. I can not believe this is how they are spinning what happened. 1) I did follow the instructions on the promotion I was sent, calling within the time frame stated. 2) I did NOT in any way verbally abuse the receptionist. I would never, ever do that. In fact, it was the opposite. I was being polite and was automatically met with a rude response (even though I am the customer). 3) I was never offered another option. I was told ?no? and then ?goodbye? basically. 4) I am not at all upset about not receiving a complimentary service and never would have posted on Citysearch for that reason alone, I am upset because of the way I was treated. And instead of an apology from management, I receive a rude comeback on Citysearch. 5) I would certainly accept a gift graciously, but I was not given a gift. When I called within the time frame stated on the promotion offering a complimentary service, I was told ?too late?, gift reneged. I politely suggested that next time a promotion like this is sent out, perhaps it should say something like ?limited quantity available? if they do not plan on redeeming every single one. And finally, I was the one who was in tears after this phone call. I am a kind person and being treated this way (especially by a business I have patronized) was shocking to me. If this is the way the receptionist explained it to the manager or owner of this business, then she gave a very warped version of what really happened. I have never in my life been treated like this by a small business. I am flabbergasted and beyond upset.
Just average, overpriced – Way over priced! The facial was nice, but nothing spectacular. I live in the neighborhood and wanted to try it, but honestly, I could have gotten a better facial at Bliss for less! Not sure what is so special about this place that they feel they can charge such outrageous prices!
Pretty Inside is Heaven On Earth! – At the invitation of a good friend- I was given the opportunity as a "gift" to experience a massage treatment at Pretty Inside...
The personal side of it was I had recently gone through a terrible lost of a cherished pet (together 17 years) and nothing seemed to snap me out of the depression. The treatment that I received at Pretty Inside helped to plant me back on the road to recovery.
All of the staff there were loving, thoughtful and extremely sweet. The steam room was uplifting - the lounge was peaceful and serene and my massage was spiritually invigorating and physically healing as my Massage Therapist Amy Lynn instinctively located dug in - pulled,kneaded and removed all of the stress spots! Her aroma therapy skills are most impressive!
All under the watchful eyes of the receptionist host "Gi-Gi" with her big laugh and warm smile!
Now ,as a rule I gladly reward myself monthly with visits to remind myself how to keep that "Pretty Inside" feeling. It 's worth every penny and them some! And guess what Guys can appreciate just as much! BRAVO!
The BEST Spa in Brooklyn. – . The service was impeccable & the staff are cordial & warm. I had a massage that was out of this world. I felt like I had an outer body experience. The technique used for my Brazilian bikini wax was so painless, the first ever. I also highly recommend the facials. I felt like I was at home when waiting for my service. Love Pretty inside. I also like their t-shirts & boutique. If you want to go for he BEST Spa in Brooklyn. a get-a-way right in your own backyard........Go to Pretty inside
HOLLYWOOD STLYE IN DUMBO . – FROM NAIL'S SPA TO FULLSERVICE SPA . THE OWNER IS JUST ALWAYS DOING IT RIGHT.IT'S A DIAMOND IN DUMBO. LOVE YA
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