35 Sunset St, Rochester, NY | Directions 14606-201943.165383 -77.655663
Open and Available 24/7/365
Once again excellent service from Roto-Rooter. The plumber arrived on time. He found the source of the problem quickly and fixed the problem.
I have used Roto-Rooter three times now and have no complaints. From the initial phone call to the service workers all staff are pleasant and personable. Highly recommended. I would not use any other plumbing service in Rochester
We had to finally give in and call a plumbing service today after two days of trying to unplug our basement drain. Rotorooter was the first one I looked up on line we called and the young lady that answered the phone was very helpful she said she could get someone here within the hour.That did indeed happen the gentleman that showed up was such a wonderful and caring man he took one look and knew what need to be done.I have never meet such an understanding gentleman as he was once we approved the job he got right to it. It was done in a very timely manner .I will recommend Roto-Rooter to everyone I know they are top on my list . If we ever need one again Roto-Rooter will be our first call.Thanks again we could not of done it with out you and the price was very affordable.The gentleman that did the job is a real asset to you company. Thanks Juan and Georgia Carrasquillo
Whenever we need a plumber in the Rochester Area we call Roto-Rooter. We have always gotten excellent service including our most recent experience. We arrived home on a Saturday from a week's vacation to find our sump pump had stopped working. Fortunately the basement was not flooded but the sump was overflowing and the basement was very damp. We immediately called Roto-Rooter and Marc arrived one hour later to fix the problem. He got our sump pump operational again returning once to verify that it was still working properly. At our request, he returned first thing Monday morning to replace the sump pump which we were afraid might fail again. What a relief to know that help is just a phone call away 24/7.
Used Roto-rooter when I needed a plumber in Rochester to clean and inspect the sewer line out to the street. Suspected tree root issues and Derrick quickly cleaned out the pipe and also diagnosed an additional issue with a broken tile. Quick, clean, and professional.
My name is Carol Nicholas, I recently called for a Roto-Rooter plumber in Rochester, NY for a kitchen drain problem. I recieved service on June 21, 2013. The gentleman came within an hour of me calling him. I was very impressed with the service he provided. He helped me understand exactly what the problem was and was in and out with no problem. He was a very friendly man and showed me great customer appreciation. He worked within my budget and I am very satisfied with the service. I will definately be calling Roto- Rooter of Rochester again with any plumbing problems I have.
We had a blocked outside drain and called in Roto-Rooter to come and give a quote. Chris quickly provided the quote and arranged to come back that same day with the power rooter to clean it. When starting the work Chris and Derrick almost immediately figured out that the drain had been broken. They took time to repair the piece of broken drain, and flush it and another drain out. They even found out that the drain had a hidden outlet we were unaware of and they dug that out as well. Service above and beyond the call!
After trying to solve our problem myself I called Roto Rooter and they were able to come to my house that afternoon. The plumber was good and got the job done quickly!
Roto Rooter was able to come to our home the same day we called. Problem fixed that afternoon and no more worrying! We're relived to have our issue taken care of and our plumber was great.
I called Roto-Rooter for some sewer issues and when they came out it ended up being worse than we thought. They were very professional and courteous and worked with us in every way to make the experience as affordable as possible. I will recommend Rochester Roto-Rooter always.
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