3731 William Penn Hwy, Murrysville, PA | Directions 15668-186340.428309 -79.703283
RYAN BAUM AND ANOTHER TECHNICIAN WHOSE NAME I DID NOT GET HELPED ME TODAY AND THEY WERE VERY KNOWLEDGEABLE AND PROFESSIONAL. THEY CLEANED OUT MY PIPES AND REPAIRED MY HOUSE TRAP. THEY GAVE ME ADVICE ON WHAT WAS DONE BY THE PREVIOUS OWNERS AND HOW I COULD RESOLVE ISSUES WITH THEM. I WAS ABLE TO USE $40 COUPON FROM THE WEBSITE AND THEY GAVE ME A SIX MONTH WARRANTY ON THE SERVICE WHICH WILL BE FREE THE NEXT TIME IT IS NEEDED - WHICH THEY SAID WILL PROBABLY HAPPEN AGAIN. I WOULD DEFINITELY RECOMMEND THESE GUYS TO ANYONE.
ROTO ROOTER DID AN EXCELLENT JOB REPLACING THE SEWER DRAIN IN MY HOME. THE INDIVIDUALS INVOLVED WERE RYAN BAUM (TECH# 1187), RUDY MARASCO (TECH# 1766) AND DAMON ANDREPONT (TECH# 401). THEY WERE PROMPT, COURTEOUS, PROFESSIONAL AND DISPLAYED OUTSTANDING WORKMANSHIP. I WOULD NOT HESITATE TO CALL THEM AGAIN OR RECOMMEND THEM TO A FRIEND.
Main water valve into our house started leaking late Saturday night before Christmas, they were there first thing Sunday morning and fixed the problem, Jordan did a fantastic job
We have a sewer problem in our basement and Patrick Boyle from Roto-Rooter came and worked for 5 hours, 4:15 - 9:15 pm, on a Friday.
Patrick was very friendly and courteous. After looking at our basement, he explained the repair options and he started with the least expensive/easiest one then moved on to other options. Patrick answered all of my questions and he let me watch the video from his sewer camera.
At the end of the evening, Patrick cleaned up everything including our powder room bathroom and he was very up-front in terms of the cost and repair of the sewer line.
All in all we were pleased with the service, Patrick Boyle from Roto-Rooter.
Mr. B. Griffith
I'm very satisfied with Roto-Rooter. The dispatcher and technician responded very quickly and are very helpful. Dustin (#2596) was very patient, dedicated and professional. He replaced our laundry faucet and shut-off for washer. I would definitely recommend Roto-Rooter to anyone who may need a plumber.
I had a great experience with Roto-Rooter. Dustin was able to identify the cause of the clog in my basement utility sink, clear the problem, and administer a proactive enzyme treatment in under an hour! Very fast, convenient and knowledgable.
Very pleased with Roto-Rooter. Wasn't sure who to call, so I randomly chose Roto-Rooter, and I'm so glad I did. From the dispatchers to the Tech who fixed my sink, they were all very professional and helpful. The dispatchers do a nice job of keeping you posted as to the time someone will arrive. They even call you a half hour before the plumber gets to your home. A plumber from the Murrysville, PA, office came out to fix my kitchen sink. He was timely, fixed the problem, and was very affordable. I never knew having to call for plumbing services could actually end up with a pleasant outcome. I will most definitely recommend Roto-Rooter to anyone who may be needing a plumber, and now I know who to call if any future plumbing problems arise.
Arrived fast and did a great job. After snaking and scooping the main sewer, the Rep recommend a more expensive service to fix the problem. After agreeing to the that service, was not charged for the snake and scoop.
I needed my sewer main replaced in my basement to the street. There was 120 of pipe that had to be brought into the house. The guys that were here were professional and courteous. The got here on time and stayed until the job was done. They did everything they could not to disrupt my families life over 3 days. When they were done the basement was back to its original condition.
I had a mess in my basement, and needless to say I was rather frantic. This is our first home and we have only lived here for 3 months. My husband called Mr. Roto Rooter and within about 2 hours a nice man named Patrick (#2595) was at my door. He explained the process in a way I could understand and to top it off he was a very pleasant person to have at my home to do the job. By pleasant, I mean he talked to me like a human being, not just another client. He also talked to my kids when they chimed in (like they always do) instead of just ignoring them like some people have. Patrick was able to take care of the issue at hand in a timely fashion. He also brought me outside to take a look down my sewer pipe with the camera, (which I have to admit is a little more interesting than it sounds). Patrick clearly explained to me what I was looking at, if I was unsure about something he took the time to explain what I was looking at. Patrick was able to clear out the problem and get my home up and running again, in a reasonable time. I really appreciate everything Patrick did for us first time homeowners.
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