Orlando >Automotive Sales & Services > Universal Service Center
5989 Turkey Lake Rd, Orlando, FL | Directions 3281928.474693 -81.474744
Monday 07:00 - 06:00, Tuesday 07:00 - 06:00, Wednesday 07:00 - 06:00, Thursday, 07:00 - 06:00, Friday 07:00 - 06:00, Saturday 07:00 - 06:00, Sunday CLOSE - CLOSE
Neighborhoods: Southwest, Florida Center
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
DO NOT USE THIS GARAGE! Crooks is the only word that comes to my mind. The office staff is very unknowledgeable and inefficient, when i first arrived I filled out their paperwork and checked that I would like a written estimate and I never did receive one. The mechanic assigned to my car was Chris, wow what a scammer, he was so focused on finding things to attempt to overcharge me that he wasn't paying attention to the problem at hand. I was charged 200% over the cost of material. Just steer clear of this garage.
DO NOT - DO NOT- DO NOT GO TO THIS SERVICE STATION FOR ANY REPAIR WORK ON YOUR VEHICLE. YOU CAN GET GAS THERE (THAT SHOULD BE OKAY) BUT DO NOT GIVE YOUR AUTOMOBILE TO THESE PEOPLE FOR REPAIR. A SIMPLE REPAIR (A THERMOSTAT) BECAME A NIGHTMARE. I HAD THE CHECK ENGINE LIGHT APPEAR, WHEN I USED THE DIAGNOSTIC TOOL, IT TOLD ME IT WAS THE THERMOSTAT. I KNEW WHAT NEED TO BE DONE TO MY CAR. I DIDN'T WANT TO DEAL WITH DRAINING THE ANTIFREEZE, REMOVING OF THE FAN SHROUD, CRAWLING UNDER, ETC.. I HAD THE FLU, JUST WANTED SOMEONE ELSE, CAPABLE AND COMPETENT, TO PERFORM SIMPLE REPAIR. THE TECHNICIAN SAID TO COME IN, THEY COULD RUN DIAGNOSTICS WHILE I WAITED. THEY AGREED IT WAS THE THERMOSTAT. SO, I LEFT THE CAR. THAT WAS 9:30 AM. WHEN I RECIEVED A CALL AT 3:45PM THAT AFTERNOON, I WAS TOLD I NEEDED A NEW DRIVE BELT, BATTERY, POSSIBLE HEATER COILS, CATALYTIC CONVERTER OXYGEN SENSORS, AND A TRANSMISSION OIL CHANGE ... 2012 MAZDA 6 W/ LESS THAN 30K MILES.... I KEEP MY CAR UP TO DATE ON MAINTENANCE. DIDN'T WANT TO DRIVE THE 30 MILES TO SEMORAN CLASSIC MAZDA, THOUGHT I COULD HELP LOCAL ECONOMY AND LOCAL BUSINESS.. AS I SAID - DO NOT GO TO THESE ''PEOPLE'' FOR ANY WORK ON YOUR VEHICLE. DANGEROUS SITUATION FOR ANY ONE WHO DOES NOT HAVE KNOWLEDGE ABOUT YOUR VEHICLE. YOU WILL LOSE YOUR SHIRT, SKIRT, OR WORSE. THEY OBVIOUSLY PREY ON THE TOURISTS AND THE UNEDUCATED.
Avoid this service station. Do not trust these guys with your property. They are corrupt. They will cheat you, lie to your face, yell at you, and whatever else they need to do to take as much of your money as they can.
The Truth – DO NOT USE THIS REPAIR COMPANY!!
I had my car towed there due to it breaking down. They diagnosed the problem and I could not afford it so I had it towed home. When I had a friend who is a mechanic look at it we found out that Universal Auto Repair had lied about the problem. My friend said that any mechanic would know the problem and that they were trying to rip me off. we fixed a $950.00 problem at home for $133.75.
The bad part is that what we fixed wasnt even the problem that they had said!!!!!!!
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