602 McNeil Rd, Round Rock, TX | Directions 7868130.500071 -97.686148
Saturday - by appointment
Neighborhoods: Round Rock West
PAY ATTENTION TO OTHER REVIEWS STATING IT TOOK MONTHS (as in MONTHS, MONTHS, MONTHS) to get glasses or contacts in once order was place ...THEY/I'M NOT KIDDING!!!! It's been a couple of years & I STILL remember the nightmare. Initial appointment went great / Got eye exam & then came time to pick out frames ...one of the bimbos up front had a pair of glasses for me to try on almost before I got seated on their little stool & yes, they were awesome (Not just me saying it either...Bimbo #2 & Bimbo #3 agreed TOTALLY) SOOOO, I was sold. Turns out only problem with those particular frames was the $$$$ (around $800./But MY fault for getting caught up in the SUDDEN hype of the ooohhhhs & aaahhhhhs) Anyway, for whatever reason, I ended up placing an order for a pair & was told I needed to pay up front since they were designer. Ok, fine...was also told they'd be in within a week, 2 TOPS. Wanting them FOR SURE by the time of my upcoming family reunion 3 weeks from then, "Oh, FOR SURE!" ...Well, 21/2 MONTHS (Yes, MONTHS) later when I STILL didn't have my new glasses, I was told, well, several things like they were really popular & on back order, since my lenses (extra $$$, by the way) were special ordered & the frames were designer that essentially I had ordered a pair of glasses that were as "custom" as "custom" could get & custom order just takes longer to have made than the "average" pair of glasses. Flattery??? Whatever, I guess they were as "custom" as a pair of progressive lenses made to fill my prescription as ordered by Dr Emery could get, I suppose. Turns out, other places (as later referred by friends & family) don't seem to have to grow their progressive lenses in a shell like some pearl & my prescription wasn't anything out of the ordinary either ...So, never did figure that one out! Long story short, NO, OF COURSE I COULDN'T GET MY MONEY BACK ...they were "custom," "designer" specs &, once the order is placed, it can't be cancelled or exchanged. Of course not, THEY HAD MY MONEY!!! &, last thing, the so-called warranty that was supposed to "protect my investment," ...DIDN'T. (ESPECIALLY SINCE I JUST TOOK THE SALES BIMBO AT HER WORD & GOT NOTHING IN WRITING TO EVEN COVER THE INITIAL TRIP OUT TO MY CAR/MY FAULT, I KNOW) / Kicker, after several failed attempts to get of the ear pieces to fit comfortably, (designer, huh?) they finally agreed to return them for a replacement pair. NO LIE, it took ANOTHER 2 MONTHS while, all the while I had to go WITHOUT even a cheapo pair of corrective lenses because I DIDN'T HAVE A BACKUP PAIR. / BAD, BAD EXPERIENCE & PAIR WWWWAAAAYYYY TO MUCH FOR BOTH LENSES & FRAMES IN THE FIRST PLACE / A year or so later when I requested a copy of my exam, well STILL waiting ...but stopped holding my breath, at least. BTW: Got great exam by Dr Jennifer Catalasan, GREAT pair of glasses for less than $100. & PICKED THEM UP ON THE 6th BUSINESS DAY FROM DATE OF ORDER at Tx Eye Care, Georgetown / Seldom a day goes by somebody doesn't mention they like my glasses
Don't Judge a Boutique by its Neighbors – Don't be fooled by this optometry business sitting behind a convenient store in a small shopping center-
it has an urban, boutique feel to it inside. The staff is friendly and offer an explanation for each procedure/necessity of your appointment. I was late for my first visit after having trouble finding it and they were very accommodating and I was able to keep my appointment. Overall, for what matters, knowledge and service, this office gets my vote.
On the downside, I think the clothing display (items for sale) is tacky and out of place and there is not a clear seating/lobby area, just some cube shaped cushions stashed around for clients shopping for glasses frames. Also, the price for the exam is comparable (I called three places before deciding based on, ironically, location) though the cost of contacts seems high and I would recommend ordering them online instead.
Pros: Nice/Knowledgeable staff, parking
Cons: cost of contacts, deceptive location, clothing display
(republished review from 2009)
The results couldn't be more clear! – Dr. Emery is awesome! She has a great love for her profession and it shines through. She took a great deal of time with me as a first time optics wearer and it couldn't have been a more pleasant experience.
Wonderful Experience – I had a wonderful experience at Distinct Vision Julia Emery's office. She is professional and knowledgeable. She explained everything in great detail. I immediately felt comfortable in her office and trusted her completely. Julia Emery has my highest recommendation.
Great care on all levels – I've worn glasses and contacts for MANY years and have family genetics that make my eye care important. Dr. Emery and Distinct Vision provide thorough exams and information on your eye health AND helped me find fabulous glasses that I get compliments on from all ages and genders. Plus, she introduced my Over 40 eyes to multifocal contacts that have changed my life - I can read without looking like a granny!! Thank You!
Wonderful Experience – Loved the office and my new contacts and sun glasses.
They were recommended by a friend and I am very glad i went. Nice to find a place where you can find frames that are not the same as everyone elses.
I would highly recommend.
Really nice office and great staff! – I needed to find a new optometrist and tried Distinct Vision and was REALLY happy with my choice. Dr. Emery was actually recommended to me by two separate people, and I can see why. She was very friendly and helpful, explained my options, and her staff helped me select some really awesome frames within my budget. GREAT SELECTION!!! And the office is very nice. I'll definitely be going back.
Aweful – Aside from waiting months for my contacts, the pushy curly haired girl who was suppose to an "eyewear cunsultant" was far from it. I found a pair of glasses I felt very comfortable in and that fit my budget and she basically told me they looked aweful and kept pushing me towards the "boutique" lines that were WAY out of my price range. So back to the contacts, after over a month of being on "back order" I finally started calling around other places. They told me that there was no way my prescription was on back order because it was so common. SO not only are they pushy, they are liars. After really pushing them they finally came in. They play like they are so just peachy nice, but I don't know. I ended up getting my glasses somewhere else with a real "eyewear consultant" and I am quite pleased....so if you must go there, don't expect to get your contacts in a timely fashion...I would get them elsewhere. I am wondering if this is something one should report....
Great Experience – I was looking for some quality sunglasses cause I am tired of cheap low end brands. A friend of mine mentioned Distinct Vision. I was surprised that an optometrist's office would have sunglasses but what do I know. I stopped by and was very impressed. Not only did they have great sunglasses with a bunch of choices but the store is really cool. The girls in the office took the time to help try on a ton of different kinds and their input really helped me make a decision (not my strong suit). I have found my new optometrist and its also close to my house. Hooray.
Distinct Vision.......Great Dr, Excellent Service, Wide Range in Selection – It was easy to get a convenient appointment. I even confirmed the appointment by email. When I arrived, I was taken into an exam room right away. Dr. Emery explained things as we went along, which I appreciated. Also, the Optomap machine is a great option instead of having to have your eyes dilated. She has a very informative web site. The staff was very knowledgeable and helpful in assisting me pick out a new pair of frames. I could now be happier with my visit. I would highly recommend this optometrist to friends and family!
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