10175 W Fairview Ave, Boise, ID | Directions 8370443.618466 -116.308469
Con Artists – Bought an Infiniti from these guys last summer. The car had trouble turning over so I took the car back to the service department since I had just bought the car to have them look at it. They told me it was the fuel pump and that they would replace it for free. When I picked up the car the service dept manager told me that he "did some research" on this car and that the key had to be turned 3/4 of the way for about 5 seconds to "do a diagnostic check" and then the car would start. Moved to Austin and took the car to the dealership to have them check it out. The dealership told me that the fuel pump needed to be replaced (this was only 6 months after Internet Auto told me they replaced the fuel pump). I told them what the service manager at Internet told me and Infiniti looked at me like I had two heads. The guys at Infiniti said that if you turn the car partially on for 5 seconds that allows the leaking fuel pump to build pressure so that the car would start without a problem. Internet Auto sales not only lied to me about replacing the fuel pump, the allowed me to drive around with a faulty fuel pump that could have failed at any time. They also sold me the car with tires that were practically bald and I had to get those all replaced once the tire shop showed me that they were cracking and were dangerous to be driving around on. DO NOT BUY FROM THIS COMPANY THEY CANNOT BE TRUSTED!
Best Service I have had at any dealership – After getting the major run around at most car dealerships in Boise on fairview ave. I was exhausted. I decided to go with my girlfriend and try one more that I had heard about down at the end of fairview by K-mart. I drove onto the lot and was promptly greeted by a very kind and sincere gentleman Brian. I was not sure quite what I was looking for and after having spend over an hour in the hot sun we settled on a Toyota Tundra. Needless to say, the salesman Brian could not have been more helpful and within just an hour or so we found ourselves totally at ease with the whole buying process. The salesman let us know that he would do anything and everything to help with our purchase. And he did. Finally, being a former sales person myself I commented on the professional attitude of the entire dealership and found myself wondering how the old way of buying cars had gotten away from these people. Everyone in the dealership was kind and even had my two kids bowling and making popcorn for the duration of the process. I was very happy with the whole ordeal and recommend it to all my friends. And the nicest thing about the purchase was we went down the street and found the exact same truck for over $2000 more in every place we looked. I am so happy and even received a follow call from both the Gm and our nice salesman Brian. Thanks for the great experience.
DO NOT BUY FROM THESE GUYS! – Extremely rude and disrespectful! Would not give us our keys back. Told us not to come back and that they didn't want our business all because we needed to leave for a short while to feed and change our 9 month old. Told us we were "dishonorable people" and liars. But thanks to them we realize there were much better deals out there.
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