2236 S 1300 E, Salt Lake City, UT | Directions 8410640.722266 -111.856794
Neighborhoods: Sugar House
Heavy pressure is the modality at ME. I'm not talking about the therapists - I'm talking about the sales pressure. Had some good massages during my 12-month contract only to have my peaceful post-massage vibe KILLED by the sales pressure to renew my contract, recommend a friend, etc. Be aware their contract is air tight. I put mine on hold for six months after the obligatory 12 months as they were raising their rates and I wanted to think about it. Well, life got busy, I forgot and months later I find out that ME has resumed billing my card for the past two months because the six-month "freeze" had expired. There was a note in my client file that they had attempted to call me, admitted that they had never reached me, never left a message, but just started billing me again anyway. Bye bye.
I really enjoy going to Massage Envy. I especially like the Union Park location. Julie is an excellent massage Therapist. Every time I wait a few months to go in after the massage I wonder why I waited so long. This is what I need monthly. I know others have complained about this business but my experience has always been very positive.
Decent massage, but a bit pushy – My massage therapist was great and definitely left me feeling better. My only complaint with the massage was I asked him to turn the heat down and he said there was nothing he could do about it. I was literally sweating bullets in there and I'm a skinny guy too.
After that the sales people were a bit pushy in getting me to signup for a monthly massage. I wasn't interested and they should've left it at that.
Massage Envy Bad Business – I signed up for a year membership and I let several massages stack up for a while thinking I could use them later. When I said I didn't want to renew my membership they told me that if I don't keep paying I will lose all the of the prepaid massages I have not used. They don't care. Don't sign up if you value your money.
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