Portland >Pet Services > Beauty For The Beast-Groom Sln
5215 N Lombard St, Portland, OR | Directions 9720345.581984 -122.721707
Neighborhoods: Portsmouth, North Portland Neighborhood Services
Awesome Customer Service!! – I have been to several businesses of this type but no longer feel the need to search anymore! I take my two dogs in to "Do-It-Yourself" washing and have my little dog groomed there!My two favorite employee's are Jen (at the front desk) and Penny (groomer). Jen is always very nice and greats me with a smile and has helped me SO much with picking out the right food for two different breeds and size of dogs.Penny is amazing with my little dog. She is very nice and awesome with animals!When we pull into the parking lot of Beauty for The Beast, My dogs get SO excited!! They love it there as much as I do!!JOB WELL DONE folks!
Beauty for the Beast N. Lombard – I took my dog here on spur of the moment instead of to regular groomer. Not impressed, I was hoping for a good experience from what I had read from reviews. When I went to pick up my dog they didin't say a word to me and just handed him to me and said Thank you.....It was really strange. When I was paying for the groom I asked If everything went okay since noone bothered to say anything and he too didn't say anything and asked me if I wanted a receipt. So needless to say I will not return just basically due to bad personal interatctions. My dog is clean and nails trimmed nicely, he does seem a bit tired. One other thing I noticed when I was walking in was that they had two dogs that were playing and barking around in the groomer area right in front of the kennels that they keep the dogs in and I thought that was a bit unproffesional and probably a bit stressful to the dogs locked in the kennels......
We love this place! – I have been taking my Min-Pin to the groomers for over a year now. They are always friendly and do a great job on my dog's nails. Another big bonus for me is that they are close to home!
If you are looking for fantastic groomers, this is the place to go!
Typically great... – I've been using Penny at Beauty for the Beast in Lombard for the last four groom visits over the past year or so. Today I took my dog in and ended up picking her up 2 hours later than normal (I usually go as soon as they call me). Penny is usually absolutely fantastic, does a great job, adjusts the haircut as I want when I get there.. today she was gone for the day, so I took my dog and went home. Then found that my dog's hind leg had probably gotten caught in the clipper (which happens when they groom the front inside of the leg), but worse, that a skin spot was missing and there was a dried blood spot. It happens.. I just have never had a groomer actually break-skin to cause it to draw blood on one of my dogs before. I was probably more pissed that nothing was said to me when I picked her up.
Wonderful! – My 9-month old Scottish Terrier had a terrible experience at another local groomer for his first cut 4 months prior. Having learned my lesson the hard way, I was very serious about finding a groomer that would approach my puppy with an emphasis on making him comfortable with his experience. I explained all of this to Penny, one of the groomers at Beauty for the Beast, and not only was she compassionate about our previous experience, but also allowed me to stay with my dog while she groomed him. Penny's gentle, professional handling resulted in an extremely calm and confident puppy, and one very happy owner. My dog's cut is terrific, and he is happy and proud, as a terrier should be. Additionally, the shop was very busy on a Saturday morning, and the other two employees demonstrated the same high level of professionalism and caring with every dog in the shop. Truly, I could not be more thrilled.
This place is doggone great! – I took Jake in for a grooming and it was great. The people there were so nice, Jake didn't seem flipped out when I picked him up, and he looked georgous. The salon is kind of hip and fun and I will definitely take him back again soon. Glad I found them!
Beauty not beast for this shop! – Great shop! Not only does this place save my back from breaking over our tub at home, they have a great selection of retail items as well! The customer service is awesome! The gentleman that has helped us everytime we come in is really helpful and has let us in to do a quick wash when they were ready to close. I promised to take only 15 min...and when we finished he said that everyone says that but rarely does it and he was very thankful! I am so happy to have a wash so close to home and it's clean and provides everything we need, unlike other places we've been in the area!
Something Tells Me... – Something tells me a customer who names his/her dog "Gucci"
1. Doesn't have a lot of credibility
2. Tends to be a high maintenance person
3. Likes a little drama
4. Doesn't realize that "Gucci" is allergic to her, not scented shampoo
Okay, I don't know this person, but do remember folks, everyone makes mistakes. I love this place, go there all the time, and think the employees are wonderful. The End! Thanks for reading! Over and out!
Easy in and out. – Our second trip to Beauty For Your Beast. We were helped by the same guy. He has been polite and helpful on both visits.He kept a good attitude even after she made a few accidents on the floor.
I would recommend this business to anyone in the local area. They do provide the basics. I wish they would take it one step further and provide some more of the pampering products. Such as conditioner and dog perfumes. I know I could bring my own,but it would be much more convienient if they had them available.
Beauty for the beast – I had the worst customer service experience of my life in this store!
I took my sensitive skinned female pitbull mix in for a Shampoo and Dry, I asked for Sensitive Skin Shampoo for her. After I had finished scrubbing her up and I started to notice a rather strong scent of perfume, when I asked I was assured that i had the right shampoo and treated a little curtly. After a very long rinse and dry we took our girl home, and within one night she had scratched herself raw! I took her back the next day and they offered me a free rinse and once again I asked them about the shampoo....once again I was told that it was the right stuff and has no scent ! At this point I asked them to smell my dog (reeking of perfume) and I was told that it was probably mine rubbed off on her or else she may have have eatten something to make her skin break out. This experience ended up costing me $90 in vet bills to get Gucci feeling better!
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