25 Hickory Ave, New Orleans, LA | Directions 7012329.936637 -90.189858
We highly recommend Orleans Shoring – My husband and I would like to take this opportunity to express our sincere thank for a job well done.
Our special thanks to Steve and Kathy Baker for their constant attention to our project. They were always available, helpful and honest about all phases of our project.
Anthony's supervision throughout the project produced a beautiful outcome!
We have and will continue to highly recommend Orleans Shoring to everyone who inquires about our elevation. Their quality workmanship and great attitude makes them an excellent company.
Keep up the great work!
Lee Roy and Elsie Kidder
Orleans Shoring is in a class by itself! – In today's market of fly-by-night, ship-shod, quick-buck companies, it is truly refreshing to witness an organization as efficient as Orleans Shoring. Please allow me to list the outstanding areas of this company:
COMMAND AND CONTROL: project supervision from top down to each employee.
COORDINATION: from the start date of the project, precise and timely arrival of the next crew with the right personnel and equipment necessary to provide continuous progression.
COMMUNICATION: project manager kept us well-informed of the operational plans, expectations and progress.
COURTESY AND ATTENTION TO DETAIL: every craft representative exhibited a professional manner and was sure to inform us if we had any problems or questions, to please call 24/7. How remarkable!
CUSTOMER SERVICE AND CARE: your service professionals accomplished each task the right way, the first time, no short cuts. They treated the property as if it belonged to them. The attention to detail should make everyone proud to be a part of an organization that has only one standard of excellence.
COOPERATION: as property owners, any and all issues and concerns were promptly addressed by the project manager.
From where I stand, Orleans Shoring has certainly set the standard bar high.
Orleans Shoring is amazing! – Orleans Shoring raised my house with such professionalism. Every aspect of the work was done with excellence. I love sitting on my couch looking out over Colonial Golf Course! The porches added to the curb appeal as do the wrought iron grates around the bottom. I love the work they did for me.
Couldn't be Happier! – Our experience with Orleans Shoring was everything we hoped it would be. We found the contractor to be a "no nonsense, professional team". We are extremely satisfied with the elevation and all of the work that went into beautifying our home.
Work is great, wrap up is not. – My house was elevated by Orleans shoring 9 months ago. The work crews were very professional. Job was well done and completed ahead of schedule. I would give them a 5 except that I am still waiting on my reimbursement check for my living expenses when I moved out for the work to be done. Leaving messages don't work, no one calls you back or they call saying that it will be looked into. I am not sure where the problem lies, if its rode home or OS, but I am not able to find out since I cannot get more than recordings. I do plan to make a visit to their office and see what I can find out.
I will return here when I see what happens, hopefully within a few months.
STAY AWAY! – Unproffessional at its best. I would never recommend this company to anyone!
Work crews reliable, office staff not – I will start by saying the work I had performed on my seems to be good thus far. However, after having the work done and paying in full I attempted to get a receipt and warranty for the work. FOR AT LEAST 7 MONTHS!!! After countless calls and emails for those seven months and continued promises that I would get a simple receipt and warranty or promises that somebody would call me back, I never got anything. Finally I took a 20 minute drive to their office on a Friday afternoon and judging from what I saw it didn't surprise they couldn't accomplish these simple tasks. However, after 10 minutes they were able to get me a copy of my receipt that they couldn't manage to get me for 7 months, and they promised me the owner would call me on Monday concerning the warranty. Monday came and went with no call. Tuesday the same, and then again on Wednesday. After about 2 weeks I emailed him directly (I guessed at his email based on the format of other emails within the company and after a few undeliverable messages from a few addresses I tried I didn't get a message back from another one I did so I assumed he got my email) outlining my story and never heard anything back. The next week my warranty magically showed up in the mail. No response via email. No letter apologizing. No letter at least attempting to explain what happened.
Like I said, the work this company did seems to be holding up, but the headaches I went through after the fact to get two pieces of paper was absurd. I'm never using this company again and recommend you don't either unless you have a lot of time on your hands.
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