12 E 22nd St, New York, NY | Directions 1001040.740251 -73.988737
Neighborhoods: Midtown, Flatiron District
AVOID! Go to TGI Friday's Instead – I would've been disappointed with this food if I got it at Applebee's. The chicken wings and calamari were the possibly the worst I've ever had- fried beyond recognition. Everything was overpriced. The only thing we ordered that they got right was the beer and the pickle that came with the burger. One positive: you don't have to wait for a table- there's no one there.
Great Food, Great Service! – The reviewers have been really hard on this place! I have been there twice and felt compelled to stick up for it. My friends and I had an amazing meal, had an awesome time at the bar, and then had a great brunch there the following weekend. Hands down best brunch menu ever! The mac & cheese dish is amazing!! The staff was extremely accomodating and the service was incredible. I think this location finally has a winner and I will definitely be back. I think I also might plan my friends birthday there. Overall a great experience!!
Below Average Food – I was not impressed. My salmon entree (recommended by the waiter to be the one of his favorite) was bland and very average. We ordered the dessert sampler and even though I am a sugar fiend and will love almost anything (i.e., I am very easy to please in the dessert department), all of the featured desserts in the sampler were tasteless! I thought this was not possible but this place managed it!! I like the idea of using NY ingredients but if the food is not up to par, who cares?! Avoid!
One of the best burgers in NYC – I decided to check out Borough for my birthday dinner with my family, primarily due to the fact that New York Magazine ranked it as one of their favorite new burger places of 2007.
Much to my delight, Borough's bacon cheeseburger not only lived up to the hype; it surpassed it. In addition to being one of the best burgers I've eaten in quite some time, the entire restaurant was spectacular. The food aside from the burger was also outstanding (I had the matzoh ball soup, fried calamari and some fried pickles), the tap was made up exclusively of microbrews from New York State (I tried the Checker Cab Blonde Ale, which was delicious), the ambiance and decor were perfect, our waiter was impeccable and the entire staff was incredibly gracious, with the hostess and manager coming by several times to ensure we were enjoying our meal and also seeming genuinely excited that I had chosen to celebrate my birthday at their restaurant. In fact, they even brought out three separate dessert plates on the house at the very end.
Now that's how you treat your patrons. If anyone reading this is looking for a great recommendation, you simply can't go wrong with Borough.
New York City through and through – Came here on Saturday night with a 7:30 reservation. I was surprised it wasn't more busy but it did fill up as the night went on. Our server was awesome and helped us pick out drinks, apps and entrees. He even let my friend try a wine first before committing to it. He was a little slow at times but to be fair he had a party of 13 at the big table next to us. The menu is super fun and utilizes all things New York City. We tried the dip appetizer, which I have to say was amazing! I don't know what they used to season the bread with but damn, it was good. My friend had the burger and fries - a huge portion of fries! - and ate all of it. I had the pasta w/ sausage. It was creamier than I would have liked but still good. Overall I thought it was a great experience and would definitely go back. The wood decor is welcoming and the place was cozy for winter.
No thank you, Borough – I signed up here just to tell you what a rip off Borough is. I had the lobster roll ($24.) It was laughably small. Really, I thought they were joking. The salad had a super salty dressing on it that made it hard to eat. My friend ordered a salad which was half beets, and nowhere in the description did they even mention beets. Beets are like anchovies- not for everyone. You'd think they'd get a mention. But mostly that lobster roll. Good God it was small.
What a Let Down---and terrible STEAKS! – A recent outing to Borough left a sour taste in our mouths. Despite the cozy atmosphere---woodsy surroundings and low-lighting are prevalent here--and pool table in the back, food was unacceptably bad for the price. Entrees took too long to arrive after appetizers and weren?t worth the wait. The salmon dish was good, if a little bland. An overdone cheeseburger ($16) was served with an ample serving of good crispy french fries. But two steaks we ordered ($26 each) were just bad. Served in a skillet with fries and a slab of herbed butter on top, they were hard to eat and more grizzle than meat. We kept one and sent the other one back to the kitchen. Our waiter returned with another steak--less fatty but equally devoid of flavor and as rubbery as the last one--about 10 minutes after the rest of the table had finished eating. A table visit by the manager left us taken aback by his smug attitude and nonchalance. We had tried three steaks at this point, and all of them were bad. That?s not a fluke--it?s really more indicative that something?s wrong in the kitchen. We all agreed this restaurant wouldn?t last more than 3-6 months.
Good Experience – We were here last night, and we enjoyed it immensely. The service was friendly and quick, although our appetizers were not cleared when our dinner arrived. Our waiter was enthusiastic, and the food was very good. Stylish setting, all in all, a good time, but a little pricey for "comfort" food.
Disappointed – We just got back from dinner with a party of four on a Saturday night and were quite disappointed with the food. While we liked the concept and homey, friendly feel of the restaurant, we were highly underwhelmed with both the dishes and service. Both the dip and dumpling starters were mediocre. Of the mains we tried, only the cheeseburger lived up to expectations, and presentations were uniformly lame. The lobster roll was small and bland, with a watery mayo base. The Reuben sandwich was average at best and was served without any accompaniment on an oversized empty plate. Our server was friendly but unhelpful in choosing among dishes (everything was his "favorite" from the ribs to the lobster roll to the burger). Nice wine and beer lists, but our server failed to even offer to fill second rounds. We won't return or recommend.
Worst Service Ever, Terrible Customer Treatment, Manager Should be Fired – I have lived in New York for 6 years and on Nov 8 2007, I had my all-time WORST restaurant experience at this place. We ordered our food and 45 minutes went by-our food doesn?t arrive and we can't get our waiter's attention to save our lives! Finally when we literally walk over to the waiter and the only thing he can tell us is "I'll get the manager for you". We even asked the hostess twice and got the same response. Another 15 minutes goes by and we are still waiting- no manager, no food. Finally, given no other choice my friend and I decide to get up and leave. As we are ready to walk out, the manager comes over and instead of profusely apologizing for the ridiculously terrible circumstance, he proceeds to say something to the effect of "if you would just sit down instead of rushing off, I would be happy to tell you the story of what is happening here" in the MOST condescending tone and the proceeds to smile at us in this way as if he was going to win us over with his charm or something. I was appalled and when I proceeded to give him a piece of my mind he asked me "not that use that tone and language with him" The whole thing was absolutely absurd and not ONCE during this entire conversation did he apologize for the restaurant?s incompetence. That manager should be fired and I would recommend everyone stay away from this place- not only is the service beyond horrendous but they treat their customers like chopped liver.
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