Bistro Maxine

(650) 323-1815

548 Ramona St, Palo Alto, CA | Directions   94301

37.444638 -122.161300

Open Hours

Closed Mondays Tuesday through Saturday, 8 am to 10 pm, Sunday 9 am to 4 pm

 
Restaurants, Bistros, French  more

Neighborhoods: University South

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Bistro Maxine
Bistro Maxine
Bistro Maxine
Bistro Maxine
Menu
Sandwich Jambon Fromage, Sandwich Jambon Fromage Oeuf, Sandwich Jambon Brie, Sandwich Paysan, Croque-monsieur, Croque-madame, Salade Maison, Salade Le Bistro, Soupe Du Jour, Espresso... more

Reviews for Bistro Maxine

Doesn't Recommend
1.0
over a year ago

Bad Servers – Food was good but servers were rude. We will never be back to the place!



We ordered an appetizer and two crapes. First server messed up our order. He let me repeat every single word I said. I already felt uncomfortable being there. He brought the appetizer and one crape only. We told him "This is an appetizer." He said "When do you need your crape?" with attitude. No apologize, no re-make the first crape. We had to start with the appetizer and waited for another crape.



It took too long to bring the other crape. While we waited, other customers on the other table ordered, received and gone. Another table got their appetizer (Yes! They could do it for them but not for us!), then got their crape plates. It took that too long! We knew we were not welcomed customers any more. He almost hit me with the hot plate when he brought the second crape. The first crape already got too cold, appetizer was still not finished, the small table got full. We had to eat 2 crapes and the appetizer at the same time. We didn't want that way.



We tried to order something more. He saw us but ignored. OK! They lost our additional orders and big tip! When I took a paper napkin from the next table (Only 1 paper napkin per customer is their default. Cheap people!), he immediately replaced it with loud noise. It was obvious he saw and did it. Is this the "French" way?



The other server came to our table and asked how was the food. We tried to answer but our mouths were full, he walked away before we made a comment. Another thing I had to mention was, he talked to my friend only. Not to me at all! He didn't look at me, the question was asked to my friend only. He did exactly the same when he brought us the bill. So arrogant French attitude!

 


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