Folsom >Appliance Repair > Capital City Appliance Repair
6610 Folsom Auburn Rd Ste 5/9, Folsom, CA | Directions 9563038.686369 -121.178321
Capital City Appliance Repair – Capital City Repair is not worth your time or money. Initally, after speaking with a representative, I was pleased to hear they could repair both my Thermador Range as well as my KitchenAid dishwasher, indicating I would receive a discount since I was having two items repaired; initially, I was only interested in having the dishwasher repaired, as I had an appt w/Best Appliance for the range. Thus, I book my appt for 20 Aug. The technician that arrived was not friendly and seemed put out to have to do the job. Once the dishwasher was repaired, he BARELY looked at the oven. I explained the problem I was having. He turned the broiler on, waited approx 30 seconds, and determined he did not know what the problem was. He did not pull the oven out, use any tools, etc. He then indicated he would need to check with his Sup and get back to me. On 30 August, I called the company, as I had not rec'd a call back. I then spoke with Kim, who assured me the tech had mentioned something, and someone would get back with me. When I finally called today, 14 Sep, I spoke with the "manager", Don, whom basically told me he didn't need to work on any applicance he didn't want to. I imagine there was an apology in there somewhere, but certainly not what I would constitute as acceptable. Had I googled and read the below reviews, I would have saved myself much misery. Please, please do not utilize this service if you don't have to. As hola indicated, AVOID THEM like the PLAGUE...
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