Raleigh >Food & Dining > North Bistro Lounge
10630 Durant Rd, Raleigh, NC | Directions 2761435.906037 -78.592659
Lousy customer service. – Food was OK, though the rice in my dish was cold, and the grouper was only passable. We came in with a buy one-get one coupon. They tried to short change us on the coupon by claiming it was only good for a much cheaper appetizer and not one of the entrees.
When I sent the bill back for correction, the waiter went behind the bar to speak the owner, where we could hear the owner bitching about us and the coupons.that she had signed up for.
The bill was returned with a little more taken off , but still not the full amount of one of the entrees. Needless to say, we will never return.
in response to Lousy customer service:The Attractions Coupon you used(as i also have the dining coupon book) clearly states that you get UP TO $15 off ANY MENU ITEM. not as you stated buy one get one.Now i do know that they have a BOGO coupon but that is out of the moneysaver coupon book mailed to our homes.if you are going to review a restaurant please get your info correct.
WE WILL NEVER EAT THERE AGAIN!!! – We have eaten at the Bistro a number of times and it was usually very good. But after our experience this past Saturday night we will NEVER eat there again. After being seated, we waited 20 minutes for our water while other patrons who arrived after us were receiving their food. We asked for the manager and my wife said that there seems to be a problem. Instead of trying to accommodate us, the manager starts yelling at us that "We have the problem." Shocked, we immediately got up and left. In our rush to leave my wife left her glasses on our table, and our incompetent waiter brought them out, taunting us with them. I lost my temper and told the waiter off! With that, the waiter threw my wife's glasses down and then actually physically attacked me, screaming racial obscenities. The manager, who is also black, came out of the restaurant yelling and screaming at us, calling us "white crackers." The waiter had to be held back by another employee so we could leave. When we got home, we called the police, but they talked us out of filing charges. DO NOT EAT AT THE NORTH SEAFOOD BISTRO, ESPECIALLY IF YOU'RE WHITE!!
Love this place! – I moved here from Maryland and had yet to find any decent seafood until eating here. everything I've tried has been great! they have awesome crab soup and calamari! everytime my family visits this is the first place they want to go. my grandfather loved it so much he made sure I took the rest of the family and they thought it was better than some of the most popular spots back home. I recommend going at night though- I went twice around lunchtime
My new favorite neighborhood spot! – I was under the impression that this establishment was a seafood market but apparently that changed a couple years back. After a friend recommended it, my boyfriend and I went to North on a Tuesday which happened to be "date night". For 35 bucks, we enjoyed a delicious meal and a bottle of wine. The atmosphere was warm and inviting, and both the chef and owner took time to check on us. The food was reasonably priced and delicious, on account that everything is made from scratch. It has become one of our favorite places to eat or have a drink at the bar. I recommend getting there early on Tuesday or weekends as it fills up quickly. Wish we had found it sooner!!
A VERY Pleasant surprise! – So, I happened to come across this place as I was going nearby to pick up my wife. Since it was lunch time, and I'm always up for seafood, I figured, Why Not? We went in about Noon, there were 2 tables in there which seemed a little odd to me. The inside is close to what this place bills itself as - a Bistro. The minimalistic decor is actually pretty fitting and goes well with the overall design of the restaurant.
We ended up ordering a salad - to be honest, I forget the name of the salad, but it was very refreshing and tasted excellent!. The candied walnuts, cranberries and mild Feta went really well with the balsamic vinaigrette and mixed spring lettuce.
For our mains, we ordered the Catfish and the appetizer portion of the Crab Cakes. The Crab cakes were absolutely scrumptious! Good fresh crabmeat drizzled w/ a (Chipotle/lobster Aioli?). The Catfish was perfectly cooked, with the perfect amount of seasoning and was equally as wonderful (and I'm not a big Catfish fan). The side of fried Mac and Cheese was simply amazing! (I had the one with Jalapeno seasoning - they offer it plain as well).
The only gripe I had was that the food was a tad slow to come out. I can understand that good,fresh food takes a little more time but I've been in the restaurant business myself, and this was about 10 minutes too much for the entrees.
All in all, a very good experience.
I'm definitely going to be going to this place again, and hopefully, this wasn't just a one-hit-wonder!
Over priced for average food – My boyfriend and I decided to give NRB one more chance after the last time we went. (It was not a great experience, it began with waiting 20 minutes for the waitress to even acknowledge our presence at her table and it ended with the waitress giving us a handful of bar naps for the bathroom because they keep the toilet paper in the office and there was no Manager on Duty to get the TP).
When we first arrived I was concerned by the lack of people in the restaurant at 6:45pm. An empty restaurant at prime time is never a good sign. I usually leave, but we figured one more shot.
We were seated promptly and our waitress was polite and cheerful. We ordered the crab dip, which was delivered promptly and was quite tasty, for the small amount that we received. Now I realize that any time you go out and Dine crab dip is going to be a little pricey, since it is made with crab, but this dish was $10.95 and I think we got about 5 chips each. The serving bowl itself is of smaller than average size and they put in huge chunks of artichoke, so 60 percent of the already tiny bowl is nothing but artichoke. They are refereed to appe-Teasers on the menu, which I thought was cute, but I now realize that it is exactly as described.... a teaser of food.
My boyfriend and I agonized over the menu because it all seemed so yummy, but we finally decided on the Cilantro Lime scallops, (for me) and the Caribbean-jerk Swordfish (my BF). After a rather long wait for the small amount of customers in the place, we received our plates. I was surprised by the large amount of scallops hidden in the pasta dish (which by the way it is, but you'd never know by the description on the menu) I counted 6 large scallops. For all of you food lovers, Wow, that is a great deal for $16.95. I shortly realized that it was all in the presentation.
At first I couldn't realize why they would bury the scallops into the dish which softened up the crispy sear on the scallops. Once I got in there and started rooting around I realized that my 6 large scallops were nothing more that 3 scallops that had been sliced in half-length wise. What a disappointment. They were overcooked and soggy. The sauce on the pasta was delightful though, and while I usually don't like sun-dried tomatoes, they added a nice "pop" of flavor.
My boyfriend ordered off of the nightly specials menu and got the Caribbean-jerk Swordfish. The dollop of sauce on the on the fish had a lovely flavor, but the fish itself was overcooked and chewy. He opted to trade the rice for the Jalapeno Mac and Cheese, which is to die for literally. It was very yummy, but clearly would cause a heart attack or high cholesterol if eaten n a regular basis. (Like most yummy foods!)
All in all, the food was all right..... Nothing more, nothing less. For the price though, I'll probably go elsewhere on my search for good food at good price. I know that seafood will never be cheap, but I have had much better in Raleigh for roughly the same price.
SeafoodRestaurants--LOOKOUT – I love the genius who wrote "You'd be better off eating at the Mayflower (where is that?) or Captain D's (?) and for a lot less." Okay, #1, if you have even heard of or eaten at a fast-food seafood restaurant (I am assuming that is what genius was referring to), you do not belong at a seafood restaurant where REAL, FRESH SEAFOOD is served. And B: If your palate is familiar with the likes of Red Lobster and Captain Hook, then I can tell you right now that you don't have a clue what real seafood is supposed to taste like.
So, please don't listen to people who complain about close seating and price. It is a NEW RESTAURANT, and if you know anything at all about business, most restaurants fail in the first 12 months and 80% fail within 5 years. Close seating is not only necessary for financial viability, but also provides a nice "neighborhood" atmosphere. That is what North IS. It is neighborhood. And as for price, if you want good seafood then you should be prepared to bring your wallet anyway, Chief. It isn't pork and beans. This isn't Smithfield--it's North Raleigh. Most importantly, the crab legs are TWICE the size of those at Shuckers OR 42nd and they (what?) COST LESS!!! Amazing. I probably sound like an employee or manager/owner or something, but I'm not. I just live in Falls River and eat at this restaurant a lot. I would hate for someone to read a review from Buckminster Fuller and decide to go somewhere less worthy. So, if you have half a brain in this ridiculous, fast-paced, morally bankrupt, upside-down, microwave world we Americans live in, go have a nice meal at North. It'll do you good.
Good change from the normal, YUMMY coconut shrimp, Seating's too close – We drove from Morrisville to this cute, neighborhood bistro and it was worth the drive. My fiance and I don't venture out much from our usual (restaurant-wise) and decided it was time. After searching the net for "best date restaurants" in the area I found an article of this bistro. I had found a lot of posh/glamorous looking places w/great sounding menus but we were in low-key mode (jeans/casual) that night so once I read the review, especially the coconut shrimp part, we were sold. We arrived not knowing what to expect- we didn't want to waste our drive and money. There was a live band and small (40+ people) but crowded-- almost every table taken. There's outdoor and indoor seating; we hoped there were available indoor seats. There was a 2 top and the bar. The tables are pretty close to each other a turn-off but we didn't want the bar. We ate at 9pm and didn't want to wait. The review of the restaurant raved about the coconut shrimp so we ordered that first. They were sooo good! Coconut shrimp is a fave and sometimes they're not so good. They were jumbo and with perfect amount breading & coconut. I had to try the crabcakes to die for-- good ones are a fave. The name isn't disappointing. Actual crabmeat, tender and cooked perfectly. I normally have reumolade sauce but the aioli was a good change. My fiance loves shrimp & grits and the description had him wanting to try it. Although it's a big portion, it was just OK and not the Charleston style we know of-- it had mushrooms and tomatoes. We stopped eating pork so the bacon was also a surprise. We're from the south and know about some shrimp & grits. He still ate most. We forgot it was a Californian restaurant. Since we're so close to the 2 others beside us, we overheard the girl enjoying the tuna she ordered. Our server was attentive and nice. We would def eat there again, more likely earlier than 9pm b/c of the crowd and my fiance will try something else. A good change. A-
Do not recommend – I give this place a year to stay in business. Everytime (three total) my husband and Ihave gone there is a woman at the bar who has obviously been over-served but she's loud and obnoxious. That has ruined our dining experience every time. There is a manager but he does nothing really. The service is ok if you do not get the short waiter kid. We've had him two of the last three times and were not happy. The food quality is fair... nothing spectacular by any means. The ambiance is... odd. A plasma TV by the bar and movie posters on the wall. There is no "theme" - just a compilation of stuff thrown together.
Misled by the good reviews – My wife's good friend came for a visit so I wanted to make it a special night so I searched citysearch for a good seafood restaurant that we had not been to before. We felt good about the decision and went around 7pm for dinner. We were actually happy to see the place crowded and thought it must be good. Had lots of outdoor tables, all full, and a two piece band outside. We were promptly seated inside. Now things start to go downhill. The waitress was not too informed and she indicated she was new. We ordered calamari, sesame tuna, scallops with linguine and the halibut special (22.50!). We all agreed our dinners were flavorless. My tuna was supposed to be cooked medium rare but was basically raw and cold. The vegetables I felt were the best part of the dinner and were quite good. I liked how they removed the seeds from the zuchini and squash. Potatoes are not offered, only rice and veggies. We had one drink each and our dinner cost $99 before tip. I felt ripped off. I've had bad dinners before but the reason I'm taking the time to write this is because of the lousy service we received. Our out-of-town friend was sitting there not eating for about 5 minutes before we realized that he did not have a fork, he just didn't want to complain. He asked for one once a waitress came by (not ours) and she said she would get one. Another 5 minutes went by and nothing. Finally I got up, angrily, and approached the hostess and told her my friend has been waiting 10 minutes for a fork and asked her to get one. She said, "K," and promptly brought it by with no apologies. My wife and I eat out about a dozen times a month because we enjoy good food and service. This restaurant failed at both we thought. We understand that restaurants can sometimes have a bad night at either food or service but being bad at both is too much for us and we won't give them another chance.
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