765 Us Highway 22, North Plainfield, NJ | Directions 0706040.625828 -74.439915
Stay away from these bait and switch jerks! I received a low quote online for a 2013 Civic LX with a particular VIN, called and spoke to the internet sales manager Andie, and confirmed that the car was available. I asked for an "out the door" price and received an email that showed all of the additional charges with a total of $18,300 from Elios. I called Andie again to confirm and she said yes, yes please come in and you can buy it for what the email showed. I was there in about an hour. The showroom was empty. Now the fun began...
They said yes, we have all of your information, please sit down, would you like something to drink, etc. We sit down and the salesperson Alex said "we have to get the car before we can do any paperwork..." so we started to wait. After 15 minutes of nothing, I asked how long this will be. They said that they have 5 lots and it just takes a little while to retrieve the car, so we waited some more. 30 minutes, 45 minutes, finally an hour later, they bring up a car. Alex says "oh, we just sold the car your quote is for, but this one is almost identical except that it's $1000 more because it has pinstripes." I was furious at this OBVIOUSLY SLEAZY tactic. I asked to speak to manager Andie who I had spoken to just before I came. Sure, but I would have to WAIT SOME MORE because she was "on the phone" probably setting up some more bait and switch deals. I walked out.
Bottom line: they will give you a low low low price online, but YOU WILL NOT BE ABLE TO BUY THE CAR FOR THAT PRICE. DO NOT BELIEVE IT.
Best Dealership! – VIP Honda is truly an outstanding dealership with superior customer service. I feel that VIP Honda goes above and beyond to provide you with an positive and hassle-free experience, which I have not encountered at various other dealerships. Special thanks to Nicole Offer who assisted us with our purchase!! You are wonderful!! I appreciated not getting the typical "dealer run around" with lots of added pressure and stress. Thank you VIP Honda!
Best Dealership! – I had a great experience at VIP Honda. They were friendly, knowledgeable, and informative and the price was very competitive!! They made the purchase of my new Honda Pilot a very easy and pleasurable experience. I would definitely recommend them to anyone looking to purchase a new car.
Wonderful Service – I am a first time car-buyer, and I got a 2011 Honda Fit Sport. I immediately knew what car I wanted to get, but since I had no credit, it was almost impossible for me to get the car that I wished for. However, Ira and manager, John worked with me so patiently to get me financed, and I was able to drive home the most awesome car ever. Ira and John are very knowledgeable and friendly, as with the entire VIP Honda staff. They made sure that I am 100% satisfied--which I am. I am glad I made my purchase at VIP Honda
S uper Service! – Brian and the team at VIP Honda did a great job! I could not have asked for a more enjoyable car buying experience. David Otero is a great salesman, and he made sure that we were comfortable with the deal prior to our purchase. I have never had such a wonderful experience. I was confident that the entire team, from sales to finance, had our best interest in mind. If I am looking to buy a car in the future, I will definitely go back to VIP Honda. After this experience, I don't see a point in looking elsewhere for my car buying. I totally LOVED the personal attention to detail and the fact that we were treated as people, and not simply numbers.
Awesome Service – My salesman, Ron, was honest, friendly, and extremely helpful in selecting my new vehicle. He allowed me to take my time in selecting the vehicle I wanted and was very patient during the decision process. When I purchase a new vehicle a few years down the line, I will definitely consider VIP Honda as the first dealership to go to. I highly recommend anyone looking to purchase a new Honda to go and visit VIP Honda.
Love my car! – I was extremely pleased with my overall experience at VIP Honda. Usually going into a dealership you expect your typical salesman pushy approach, but I was very pleased and actually felt the opposite. Ira Brown really helped me find the right car and stayed within my budget which I am so happy about. I would highly recommend VIP Honda to anyone.
Great Dealership!! – The customer service at VIP Honda was exceptional. Jerry went above and beyond to help us find the appropriate car in our price range. Sales associates were knowledgeable, approachable, and not pushy. Our sales associate, Jerry, was extremely friendly and made a potentially nerve wracking experience of buying your first car, very comfortable and painless. Our overall experience was great -- we feel like we were treated respectfully, we were not pressured or pushed, and the atmosphere was fun and inviting. In regard to the price, we feel that Jerry was able to help us get the right car for our price range. Of course, all new cars are expensive, but he helped us get the most bang for our buck. Thank you for helping us make our first car buying experience a positive one!
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