10 Little West 12th St, New York, NY | Directions 1001440.739785 -74.006918
Thurs, Fri, Sat: 5:30pm- 12am
Sun - Wed: 5:30pm - 11pm
Sat, Sun: 11:30am - 5:30pm
Neighborhoods: West Village, Downtown
I hosted my daughter's bridal shower in 4/7/13 with 32 guests at The Revel. They assigned only 1 waitress to our party.When we arrived, the setup was so tight that 5 guests had to remain standing. It took them about 25 minutes to set up an extra table. Our contract included unlimited White Sangria and it was never served. The party was from noon to 3 pm. We were promised food will be served within the first hour so that games could be played and gifts can be opened after that. The food was served 2 hours and 35 minutes late. The food came out for three to four guests at a time so our party could not eat together. Some guests were leaving at the end of the party and others still did not get their food. A few guests had to leave by the time their food arrived and didn't even get to eat.
When the cake came out, the waitress did not bring cake plates. It took a long time and many requests to get the plates so we can have cake. Many guests wanted coffee but it was never served and we asked many times. I got up and walked towards the kitchen to get my own coffee.
Same night of event, I emailed Manager Michael Georgoulakos advising him of the above and & I asked to be compensated. He never replied. I followed up with many phone calls. On April 8th I spoke to Manager Lourdes Bejasa & left a message with her for Michael to call. She asked what went wrong & I told her.I asked her the name of the owner, She said Paola Secondo. I asked her to have him call me back. When nobody called back, I called again on April 10th & left message with Manager Tom. I called again on April 11th and spoke to Lourdes again, this time she was rude and hung up on me. On April 12th, I called 3 times, a waiter answered & kept saying Michael was too busy to come to the phone. On my 4th attempt, Michael finally came to the phone. He offered to comp me with a free dinner for two. I asked to be credited for partial charge.and he laughed at me. He said he'll speak to the owner and get back to me but he never did.
Does the owner Paola Secondo know his managers are LAUGHING at their customers?
Our party was a DISASTER and nobody from the Revel wants to recognize that fact.
Great brunch – Love the brunch here--it's always nice to find a new brunch spot and especially one that is so affordable. It's also great that you can sit in their patio any time of year no matter the weather. I highly recommend their Little west omelet or french toast.
Always have fun times here... – and to those who say otherwise are just crazy! can't beat the location and the service!
great new brunch – everyone needs to hit up their new alfresco weekend brunch. went there this weekend and it is SUCH a good deal. Only $25 for an entree and two cocktails. normally that's what i spend on just two drinks!
go for the happy hour, stay for the food – perfect for those days when you're needing a good, cheap drink after a long day. and it's in the best neighborhood for going out. so many attractive people here...definitely wanna look your best when you show up!
excellent salads – a lot of really great and fresh salads here! who says you have to load up on carbs when eating italian? lol
Crazy good happy hour deals – Not just for this neighborhood but for all of nyc!!! I love going here with my girls after a long day of work...actually, might be there tonight haha.
best spot in meatpacking – for sure. the food and service are great and they have really good drink specials! and the crowd that goes here is...how shall i say...very good looking? yes, definitely good looking.
delicioso! – started going to revel this summer thanks to a close colleague. nights here always start off as happy hour then quickly turn into adventures. really great prices for this neighborhood and they have good food too. it's one of those places you can go to for drinks and a night out or a good dinner with a glass of wine.
One of those places – You never really get tired of. Such a big menu you can literally try something different every time and be satisfied.
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