Houston >Massage > Massage Envy-Kingwood
724 Kingwood Dr Ste B, Kingwood, TX | Directions 7733930.050967 -95.244271
My review is... DO NOT USE THIS BUSINESS!!
A massage is a gift that I give myself... going to Kingwood Massage Envy is more like going to the dentist. I have a choice as to where I spend my discretionary spend and I will not give another dime to a company that has no respect for their customers.
Customer Service is rude, therapist are obviously not well trained and the facility has none of the essential elements you expect for a massage.
Do NOT USE!!! Employees do not honor appointments set. Three different appointments made, three times employees were no show for work. Massage envy STILL CHARGED and DOUBLE Charged when bank put stop payment and dispute claim. Owner reports it is OUR problem that HIS EMPLOYEES are no show for work! Manager NEVER RETURNS CALLS. Last massage was EXTREMELY PAINFUL and ended up going to doctor afterwards!
I received a gift card as a Christmas Gift from my boss. When I called the salon, the front desk staff were kind and helpful. They quickly turned into aggressive sales people after the massage. They talked so fast and wanted me to join "the club" and be a member. If I knew that was what I was info. I would have given my gift to someone I hated. The therapists were kind, but talked the entire time about everything from their cows to their gay relatives.
It is the day after, and I have severe soreness and have noticed bruising .
I would not recommend this to anyone.
Editorial Review – Licensed therapists provide various massage treatments to relax the body of pains and stress.
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