Raleigh >Food & Dining > Bombay Kitchen
6016 Falls of Nuese Rd, Raleigh, NC | Directions 2760935.865041 -78.620302
Mon. - Sun. 12am - 10pm
Enjoy what Indian food should really taste like – Good experiences are seldom written.
Bad ones are always.
I have dined at this restaurant for over four years now (after getting sick of my experience at other local Indian restaurant(s)).
The best part of this restaurant is their menu which covers so many different regions of Indian. A huge selection in all categories. I have tried different dish at each time and they all taste awesome!
I have always got a personal treatment at this place showing they do value their customers.
I love their bread selections and Biryanis.
I would suggest you try the Aloo paratha (whole wheat bread stuffed with potatoes and peas).
I am so glad they are still in the business ( in this hard times).
It is the best tasting Indian food hands down.
We just celebrated our son's birthday over the weekend and went their for dinner.
My kids love the tikki masala.
The food is affordable and averages $20-25 per person.
I am glad I have them in my neighborhood.
Overcharged and Underwhelmed – I picked up an order the other night and while I was waiting (it was not ready then when it did come out it wasn't complete), I noticed that the owner left my order out on the counter. I noticed that he charged me $10.95 for the entree, which I remembered was $9.95 on the takeout menu I had. So I thought maybe they changed prices and I had an old menu. I looked at the takeout menus they had out and it was $9.95 in there too. Then I gave him the benefit of the doubt and thought that maybe they had changed the main menu, but were trying to use up the old takeout menus they had paid to have printed. It was $9.95 in the main menu as well. THEN I noticed that he charged me $1.00 extra on the naan and the raitha I ordered. Again, charged me more than was on the menu. THEN I see that he charged me nearly $3 for rice. WTF?? I saw someone else's review where they questioned him and his lame response.
We ate here when it first opened and I thought it was overpriced and not very good. My husband wanted to give them another try, so I picked up dinner last week.
I know times are hard, but THIS MAN STOLE MONEY FROM ME!! You can't overcharge customers and expect repeat business.
I didn't want to get into it (my dinner had been getting cold in the car for over 15 minutes by the time they got my order right) with him, but I did write on his copy of my charge receipt (as he was waiting on the 2 occupied tables) that he overcharged me.
There are way better Indian places on Capital. It's a bit longer of a drive, but I won't think twice about it now. I'll even drive to India Mahal from N. Raleigh. It's worth it.
Worst Indian Restaurant EVER!!! – It seems like nothing has changed. I was just there Saturday Aug. 1, 2009. And to be quite honest, my meal ended at the water.
First of all, on their window, they have advertised the lunch buffet all week and a dinner buffet only on Friday and Saturday evenings. I walked in and inquired about the price of the buffet...he informed me that the buffet is only during lunch - they don't do evening buffets. FALSE ADVERTISEMENT!
So I decided to give it a shot anyways, and was seated with my friend. The restaurant was completely empty upon our arrival and departure. The man was friendly, however, throughout this process, he began talking to me as if I didn't know what I was talking about.
We finally decided what we wanted to order - although it seemed that all the items were over-priced to begin with. He came over to take our order, and as we were placing our order for two appetizers, an order of naan, an order of chicken tikka masala, and an order of chicken saag, he asked us what kind of rice we wanted. I looked at him and said, "These entrees don't come with rice?" He said, "No - these are curries only, you can order them with bread or rice". I was appalled.
This was not my first time to an indian restaurant...and every other restaurant I have been to served my favorite (chicken tikka masala) with rice, as well as bringing out papadam with chutney (and sometimes naan) for starters. I made sure to tell him that. He acted like I was wrong and insisted that this was how it was done - and continued to say that plain rice was only $2.00 per serving. He says to me "This is Basmati Rice, you know. It's expensive - blah blah blah". I looked at him and said, "Yes, I know...I know what Basmati Rice is and how much it costs - I grew up with it." (I'm from the Middle East) .
Each meal was already $13.00 as it was and no rice came with it???
RIDICULOUS! And each of the appetizers we had chosen were a minimum of $4.00 each.
I asked him to give us a minute to decided what we wanted...my friend and I talked it over - I was upset. Our meal (entrees W/RICE) would've been $30.00 alone. So we got up and told him we were leaving.
I am also forewarning you all - DON'T GO HERE! YOU WILL MOST DEFINITELY GET RIPPED OFF!!!
We ended up eating at INDIA MAHAL - where the food was great, the people were nice, and the prices were PERFECT. Our total meal came to less than $35.00 - and this included 2 apps, 2 entrees (including rice!!), naan, AND Taj Mahal beer.
Worst Indian Resturant in Raleigh AVOID ! AVOID ! AVOID ! – Please avoid Bombay Kitchen ...Food is horrible..Few dishes in buffet. The service is worst..They will cook the food depend on the crowd...
I have to wait for each dish ..There is only one non-veg dish. She/ owner/operator ?? said for 8.95 ...this is what you can get..What a comment? $8.95 is cheap???? When?
Who ever said nice comments. about this place.Don't buy those reviews...Those are real SCAMS.
The Tupperware is the Best Aspect of Take-Out – One of my favorite friends and I decided to do an Indian night with a new Restaurant (Bombay Kitchen). Our meal was a “to-go” order and as Indian food lovers requested "Hot" for spiciness. We were given a 45 minute prep time (Keep in mind our food order was 80+ dollars). Not only was the order an additional 30 minutes late, none of the (4) different chicken dishes ordered was prepared “Hot”. We called immediately to speak with the manager. The manager “Sonny”, was MIA the whole night and never returned our call. Even our Naan bread was under cooked. When we called the next morning, the manager informed us that since we are AMERICAN, “hot” means a different thing. If we had wanted a “Hot Dish”, we needed to place an order for Indian Hot. So nice of them to tell us… Do yourself a favor, if you want Indian food, go someplace that serves the same food to all nationalities and boycott the Bombay Market. Besides, there were only (2) customers dinning in when we picked up our to-go order at 8:30 pm on a Friday night…. You be the judge!
Heading downhill – My wife and I live very close to this restaurant and having been getting food there since it was Sitar. It started going downhill before it switched to Bombay and has continued. We hoped the trend would reverse but it has not. The food is okay... a little better than what I can make using Harris Teeter nan and Fresh Market already made sauces. We get almost the same thing everytime (Chicken Saag, Lamb Vindaloo, Roti and Garlic nan bread, and Samosas). This used to cost us about $30. Now it is over $40 with less meat (my wife's saag had 3 pieces of chicken) and rice (one small container between the two of us). This isn't an isolated experience. The sauces are runnier than they used to be and not as good. I cannot remember the place off Hilsborough St. That is the best Indian in Raleigh I think. The Brier Creek restaurant is a close second (but much more upscale). I'd hate to see BK go because it is so conveniently close, but it just is not worth the money.
Not the best – I'm giving it 3 stars mainly because it does have an Indian Market beside the restaurant and it's fairly close to us. I'm attempting to learn to cook Indian cuisine at home and they have had what I've needed there so that has been nice. I had the Lamb Madras and the wife had Lamb Curry. I liked the coconut in their Madras but the meat was tough in both dishes and the naans seemed a little dated. Have Taj Mahal do a Madras with coconut and your money is better spent there IMO..
Never host any party there.. – What a blunder I committed! And what a fool I am I must say. I read horrible reviews about this restaurant but still wanted to give it a shot. They somehow convinced me that they host so many parties and food is the best in town. They talked so nicely and sugar coated until they signed me up and then I saw their true color. It?s a husband-wife management but one doesn?t know what other is promising to the customer. It was all discussed and agreed upon and the party hall was booked. Suddenly a day before the party, husband called me and told me that their music system is not working and I will have arrange my own. I argued and reminded that it was agreed upon and now it?s a bit late, he started rubbishing and asked me to take deposit back. Imagine, just a day before, by now I have send all invitations and reminders to my guests and I am now being told to do the party somewhere else, somehow I handled. Now there is really hard part. Party night, the food tests awfully bad, the promise of great test is broken. I felt terrible in-front of my guests. My party is trashed. And the worst is not over yet, my guest count and their headcount of my guests are terribly different, even if I add all babies and toddlers, their headcount was 15 guests more. I tried explaining and produced them the guest list but they didn?t agree to me, it seemed like they knew how many guests where attended more than I did. I requested them to play CCTv recordings and prove but they cleverly told me that the camera is not working. It was a clear lie but I couldn?t help it. I had to pay what they wanted.
Bottom line, if you want to screw-up your party horribly, that?s the perfect place to host the party. Just check their clientele in busy hours; you will know how many people like their food.
I Knew It! Crappy food, service, and atmosphere! – I live very close to Bombay Kitchen's location and often walk by it to get to Harris Teeters. I have never, for the life of me, been able to tell if this restaurant is open for business or closed down. For this reason alone, I would never dine there. If they don't understand the basics of curb appeal, how could they master the art of cuisine?
Anyway, I finally broke down and went to Citysearch to look into it, since my work calls on me to suggest dining recommendations to our clients. Just looking at the reviews currently out there, and the patterns in the reviews, I know I will never eat at Bombay Kitchen, much less risk the lives of my clients by suggesting this place.
There is one pattern in the review that speaks the loudest. Notice all the 4 and 5 Star reviews give kudos to the "Owners"? COME ON!! Rarely will somone that actually eats somewhere site the "ownership" as why they like or dislike a restaurant. They will talk about the food, decor, and the service: like all the 1 star reviews here!
Bombay Kitchen Owners, stop writing good reviews for your own restaurant to alter your overall review. This is misleading and slander, and bordering on illegal. Here is what you could do instead. Improve the actual quality of your food, service, and decor!! Start with your food. If you cannot provide a buffet that is presentable and tasty, TAKE IT OUT! Next, look at your kitchen. Is your chef good or great? If not, GET HIM OUT! Next, talk to your family member that is the server. Explain to her that if she does not greet your guest immediately, and serve them quickly and warmly, no matter if she knows them or not, YOU WILL FIRE HER. You can then improve the decor, only after your improved food and service start making you money. People will forgive bad decor, provided that the food is excellent. Heck, at that point, you could even keep the bad decor and make it your trademark! Like, Croc shoes, ugly but comfortable. But get rid of the TV?!
Don't eat here! – Terrible! I went on a Friday night around 8:30. The buffet looked like it hadn't been touched all week, as all the items were dried-looking on the top and edges. I ordered from the menu, only to learn that rice is not included, nor refilled!!! The server basically ignored me, even though I was one of only three tables eating in. She spent the bulk of her time talking to a table of apparent regulars she knew by name. When she took a break from talking with them to head back to the kitchen, I got her attention and asked for more water, as mine was empty. She brought the pitcher and left it on the table, I guess to let me know my service was over for the night. A man came out of the kitchen at some point and asked how everything was, but I was too ticked off to explain it politely, so I just asked for a box...which he never brought. The server came back out, visited with her friends some more, went the register to check them out and visited some more, so by the time she came over to clean their table and I was able to ask for a box, it had been about 20-25 minutes since I first asked her colleague. When she checked me out, I told her I never heard of paying separately for rice. She said it saves customers money because some of them don't want it, so it is not included in the price, while other restaurants include it in the price. I paid $12.00 for 6 or 7 small chunks of chicken and a 2 cups of sauce in my vindaloo, plus they didn't even give me those big crispy crackers (I don't know the proper name) with my meal that you always get at Indian restaurants.
In short, this place is overpriced, the food is sub-par ( I got the box because my husband will eat leftovers of any caliber), and the service stinks. If you know the server, you may enjoy it, because she will come to your table and bring you fresh rice and bread while she visits with you (even if you order from the buffet), but if you don't know her, I would advise you to go somewhere else.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Bombay Kitchen on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.