4805 Sw Oleson Rd, Portland, OR | Directions 9722545.416540 -122.742762
Neighborhoods: Lake Forest
I've learned my lesson, never buying from Groupon again. Jeani Wright claims to be a small business owner, but she's a thief. she stole my money and refuses to give a refund for a service that she admittedly overcharged me for and treatments she never completed. Furthermore, she should have a nurse/doctor on staff to sign off on her treatments, which she doesn't. That's against the law, so in addition to being a thief, Jeani Wright is unlawful. BE AWARE shall you decide to wrongfully proceed.
I consider myself to be an educated consumer. I do my research before making a purchase and this holds true when it came to purchasing this Groupon deal: I was looking to score a good deal on laser hair removal treatments for my face. I was never the kind of gal with a hairy face, but the light fuzz was bothersome. When I saw Jeani's deal, I immediately called Mascola salon to see what areas were categorized as "small" vs. "medium"- based on the information shared, I purchased the small area.
I showed up to my first treatment session to learn that I had been misinformed. I purchased an extra package, a medium package, which Jeani later admitted to overcharging me. Additionally, she told me that I have to shave my own face prior to treatment (when lasering, shaving the area clean is a must) or she would charge me $25 to do it. WHAT? That alone is disheartening let alone, wrong- which woman knows how to shave her face???. I've had laser treatments around town and nobody has ever charged me to shave the area, instead it's part of the service. Right then and there, I should have asked for a full refund. I silenced my intuition thinking it was just a bad start to what could been a great deal.
no, it only got worse from there. Not only did Jeani seem dazed and confused every appointment, but as soon as I arrived, each and every time she would ask which treatment area she was treating. WHAT? She's the aesthetician, that information should be documented. Each and every time, I would have to remind her. Instead of hair reduction, I noticed there was more hair- the laser treatments were having reverse effects to the point where people around me were asking about the hair growth on my face, i'm not kidding. During one of our treatments, Jeani herself acknowledged it, but did nothing about it. she also told me that a number of her new clients were disappointed with her service and had called groupon for a refund.
Finally, I maxed out. I couldn't take her lack of professionalism nor accept the fact that she was destroying my face. I called and asked for a refund- I offered to come in to show her the excessive hair growth or send her photos and she told me not to worry about it and that she'd pop a check in the mail. two weeks go by, NOTHING. I called her to ask about the status of my refund and she told me she was waiting on photos from me. WHAT? I had just had my face waxed because she told me I didn't need to submit documentation. sadly, I wasn't surprised. she's queen of contradiction- she can never remember anything.
long story short, I went in to meet with her to learn that she was not going to refund me my money.
I can't say anything positive about her. i'm all about supporting local business and/or small business owners, but Jeani should not be service. I absolutely believe in fairness and respect, and I believe in giving credit where credit is due. To Jeani's credit: she lacks integrity, professionalism, and does not know how to run a business, therefore she should NOT be referring to herself as a small business owner. Instead, she should call herself a joke.
As an ex spa director, I have had many treatments and have been to many salons/spas. All About Skin is in a beautiful location. Everyone I have come into contact with has been very pleasant. The salon is clean and smells wonderful. Jeani is amazing, kind and does a fantastic job. I highly recommend seeing her.
super star – im a 44 year old woman with adutl acne and sun damage on my face, i have seen docter after docter and tried every product on the market but nothing has worked ..till now. i have been seeing jeanie for about a year and my skin has never looked this good! my skin is finally clear and feels like a babies butt! the salon is adorable, clean and jeanie is alway professioal and the service is excellent. i have had a brow wax that was surprisingly painfree and looks amazing. i look years younger and now im ready for my close up!
I am so happy to have helped you accomplish your goal of clear and glowing skin! It takes team work, and you are part of the team. You were open to my suggestions of using proper home care products and IPL treatments for sun damage and acne, and remember...80% of the results that you see is home care. So. thank YOU for making my job so easy!
What a delightful experience and person...Jeani Rocks! – As you get older you find hair growth in places that you don't want it. Jeani took care of that problem and the results are amazing. Jeani made me feel so comfortable with the whole process. She is very pleasant and I didn't feel embarrassed about my facial hair at all. She is also great at Brazilian Bikini waxes for all you divas that want to look hot in your swim wear or without....I will be making regular visits to her and be sure to tell all my friends. Do yourself a favor and give her a call. You won't be disappointed.
I am so glad that you are happy with your waxing service!
I know sometimes waxing the area "down there" can be a little embarrassing for some of us. I remember when I had my first Brazilian wax and I was a little intimidated showing all my stuff to a complete stranger. So I am glad that I could alleviate any sort of embarrassment you might have had. Hey, hair is hair and we all have it. The great thing is we can get rid of it!! I'm glad I could help you!
She is extremely beautiful - outside and in!! – I'm a licensed Esthetician and was seeking employment a few months ago. I came across 'All About Skin' on City Search and was very impressed, so I contacted Jeani to see if she was hiring. Little did I know that 'All About Skin' is just Jeani. I was amazed that one Esthetician could generate so much activity on City Search with 5 stars across the board. What has amazed me even more is that Jeani has gone out of her way to help me. She met with me for over an hour, in between her clients, to answer some questions, give me business ideas and share a bit about how she began.
I'm still job searching and Jeani is still in touch with possible leads. I've worked in and out of the beauty industry for over 10 year and I've seen just how 'ugly' people can be. Jeani's beauty radiates from the inside out. I have not personally experienced any of her services, but based on her integrity alone, I would highly recommend her!! Thanks Jeani!
I am so glad that you contacted me. Sometimes its really hard to get fellow estheticians to help each other out. I know when I started in this business 12 years ago, I had 2 seasoned estheticians to guide me, and I'm just paying it forward as I'm sure you will when you are established. Good luck to you and keep me posted on your progress!
Does wonders! – I called her with a request to fit me into her busy schedule, and she was so wonderful! Not only can she do wonders for your skin, she works around you schedule. I would recommend her to anyone who wants to not only look better, but feel better!
Thanks, Jeani! You rock!
The best! – Finally I found someone who can make a difference with my skin. After having a microdermabrasion with Jeannie, my skin felt different. The procedure took about 30 minutes and left my skin feeling soft and fresh with a glowing finish. It was a great experience!
Most relaxing facial ever. – For those of us with less than perfect skin Jeani is a miracle worker. This woman has treated my matching sun damage spots so they are virtually invisible. I think I bought my dermatologists boat and if I would have only known of Jeani then I would have saved myself a lot of money and time. The salon is peaceful and comfortable all in one. The location is perfect for my sphere of activity. I work well over 50 hours a week and I still have time to get to Jeani and she works me in when it is convenient for me. I have recommended her to everyone I know and would continue to do the same. Jeani is far more than a luxury for me she is a necessity. Loving her.
Editorial Review – Esthetician utilizes modern state-of-the-art methods to rejuvenate and revive skin.
Great looking skin – This is my first positive review. There are many positive nuances about Jeani's salon; quite, relaxing, comfortable, private. however I'm most pleased with the results. My skin looks it's best, despite my active outdoorsy lifestyle. Jeani is very knowledgable without being a miss-know-it-all and does a great job treating my skin and making me feel good about myself. Jeani is one of the nicest people you'll meet in this industry and she's very flexible and accommodating with her schedule.
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