142 South Raven Mine Dr Suite 250, Colorado Springs, CO | Directions 8090538.830501 -104.852713
M-Th 10am-6pm, F-Sa 9am-4pm, Su Closed
Neighborhoods: Southwest Colorado Springs
love the service and quality here! – This was my first visit to a medical spa and I was very happy with the awesome customer service upon checking in, and the doctor was very prompt, I got in right at my appointment time. The doctor took her time going over every bit of information I would need regarding my skin, explaining each procedure in great detail. I also had a glycolic-peel done by the esthetician and she was absolutely wonderful! She explained exactly what she was doing and how it would work, and I noticed a huge difference in my skin immediately. I can't wait until my next appointment, highly recommend Genesis!
A , Great Experience! – Genesis has a hard-working, friendly staff, a relaxing atmosphere, and a beautiful location. I continue to be impressed with the in-depth information for all procedures and professional advice on the best treatments for my skin. I have been to several spas throughout Colorado, but I trust Genesis the most because of the amazing results and knowledgable staff. I am excited to start the new Vasar Shape package, and I would recommend Genesis for any spa treatment!
LOVE THIS PLACE! – I have been going to Genesis for 2+ years and have been extremely pleased with the services I have received! I have tried several services including the: Visia, IPL, Laser Vein Removal, Dermaplane and peels and have been impressed with both the staff and results! My favorite Aesthetician is Dawn and she always goes above and beyond my expectations! She takes the time to thoroughly explain the procedure and is available to answer any questions I have after the procedure as well. The spa is always offering specials and I have found their prices to be extremely competitive. If you are looking for a medspa that offers cutting edge technology with prices that make it within reach, plus staff that is capable and friendly, choose Genesis!!!!
Money hungry & I wouldn't give it any stars – This spa is clearly only concerned with selling their "skin care" package. I emailed them two weeks ago regarding the fact that my skin had become worse than it had ever been and since I'm in the public eye it was very stressful. You will get a complimentary consultation where they will suggest that their skin care package can do everything including curing the common cold. After I wrote and complained I never heard from them again including to remind me of my upcoming appointment. They were more than happy, however, to charge me for the monthly fee. I wondered why they required you to sign a four month contract and it isn't because this is how long it takes to see results. It is because that way they are guaranteed an income of $400 after you realize that you are being taking for a ride.
There staff is rude and disrespectful.
Amazing Staff/ Amazing Experience – I just wanted to take the time and let everyone out there know how awesome Genesis is. I saw Dr. Bode and she is simply fabulous! She was so pleasant and knowledgeable, and she answered all of my qs and gave me great advice. I couldn't be happier with the services I have gotten from Botox (Thanks, Dr. Bode!) to my facials (Thanks, Sarah!) Everyone has been so warm and helpful and given me personal recommendations for my skin! I feel/ look 10 years younger! You can not go wrong with this spa. I promise. I highly recommend it, and their consultation is free! A great deal!!
My one complaint is out of all the staff I have met there is woman one who is a bit unfriendly. I do not know her name (Marie maybe?) but she must work behind the scenes or just at the parties. She was very abrupt with me and my friends and I was a bit surprised. But, she is not someone I run into often!
Simple pleasures are best. – I would like to give my appreciation a just valuation or estimate of merit, worth, weight,etc,; recognition of excellence to all the wonderful staff at Genesis Med spa! I felt so welcomed...From the time I called to make my first appt. I scheduled to meet with Dr.Jenks Medical Directer to discuss Botox and have an evaluation of my skin done.Dr.Jenks used this amazing machine that took a picture of my skin, she explained how it worked every step of the way, it was truly impressive ,and I was in Awe.... we discussed different products and what would be best for my skin. While I was waiting to schedule my next appt. ( I was that impressed) I was looking at all there products and there make up. They sell Glominerals ( awesome product ) I came across Genesis Med spa Skin Fitness Club I thought that would be the perfect gift anytime, and with my husband deployed I could use the pampering..... I told my mother about it, and for Christmas she surprised me with signing me up. I have been taking advantage of it ! Thank you mom and Thank you Genesis. I hope that if you are reading this review and considering Genesis it will help you pick up the phone and call ! So with that Ladies and Gentlemen I say be glad for Genesis, they give you the chance to love your skin play in amazing, make up ! And to look and feel like the beautiful star you are....Love you Genesis Andrea
Professional Staff, Amazing Results! – I have been incredibly pleased with my experiences at Genesis Medspa. The staff is extremely professional and they make you feel welcome from the moment you walk in!!! I am absolutely thrilled with my botox and Dr. Jenks makes sure I get results. I can also schedule appointments 6 days a week, which is really convenient with work and family life. After comparing Genesis Medspa to other medspas, its hands down the best! They have earned a customer for life.
Not Happy – The salon staff is great and creates an excellent atmosphere. I went there for a free consultation with the Vizio machine but the computers were down so it didn't work. The doctor did the consultation by filling out a questionnaire and I told her that I wanted to get some help with the broken capillaries and the brown spots on my face. She recommended getting the Melange mask (which didn't really help with either one especially the capillaries) she said it was very good for a great overall appearance and skin lightening treatment for the face. She told me I could get the treatments for what I really wanted after the mask. I have never had a peel before and I had no idea what to expect. With this mask you get a kit of moisturizer, sun block, the melange 2 cream which makes your face peel and you only put it on at night, You have t keep the mask on for about 8 - 10 hours and then wash it off and follow the directions they give you. My face became so red, sore, itchy, and was peeling like I had a really bad sunburn constantly. The melange 2 is what makes your face peel and you need to use it every night for a while and then start using it every other night. I stopped in the spa because I could not stand how uncomfortable it was for me shortly after the treatment was done. The Aesthetician who applied it, told me to stop using the #2 cream until my face became less inflamed. The Aesthetician also recommended using Aquaphor and Cortizone because I had already used most of the moisturizer. I asked her how long this process was going to take and she said about a month, which I was not happy about at all because I was not told it was going to take that long. I had just moved into the area and was going to interviews and i was trying to make my face as decent as possible, but it still looked like an oil spill from using the Aquaphor. Also, the sun block in the kit stopped working. i would press and press and nothing came out so they mentioned I buy another type and I was not happy about spending more money due to the fact that I had both the mask and botox done the same day and walked out paying over $1000.00. Maybe my face was to sensitive for the treatment and they did try to make my skin feel comfortable, but the reason i was really upset is because I wanted to have them use the Vizio machine on me and then they could of analyzed my face much more closely and made better decisions for me like they advertise about getting this done in the free consultation. They should of told me to come back when the machine was working instead of doing the questionnaire and that is why I feel I got screwed. Maybe I had SUCKER written across my forehead and I fell they took total advantage of it. I will not return.
Grt service!? – The staff at every level is fabulous
Great Spa - Great treatments – My daughter and I went to Genesis together - for her to see the "condition" of her mom's skin! Boy was I in for a reality check after the Visio analysis. All of this was a free consultation. My daughter is now more aware of taking good care of her skin, and I went on to have BOTOX. Me? Need that - it has not even taken full effect and I am looking 5 years younger already.
I am a return customer for sure! THANKS Genesis Medspa!
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