141 3rd Ave, New York, NY | Directions 1000340.733770 -73.986661
Neighborhoods: Midtown, Gramercy Park
I had a coat wardrobe malfunction on a cold day. Ben at Hattan Cleaners looked at my old zipper (with teeth and thread missing; as well as broken zipper tab) and gently suggested I go to a nearby store to buy a new coat since it would cost more to replace the whole zipper. He then did a temporary fix for me to get me through until then and he did that free of charge. I plan to go back to Hattan Cleaners for any tayloring or dry cleaning I need.
I have used Hattan Cleaners for many years, to clean clothes and alter them. I have always found them to be extremely friendly and highly competent. I am happy to recommend them.
Terrible service, AVOID – Go here if ...
You like being treated like a second-class citizen.
After consistent patronage over many, many months, I was told that Hattan Cleaners would no longer pick up my dry cleaning because: they weren't making enough money off of me.
My monthly bill averaged $100; I’m not sure what they expect in this recessionary environment. Be advised: AVOID HATTAN CLEANERS if you plan to keep your annual bill under $1200.
Also, avoid them if you appreciate being treated as a valuable customer, you will not be at this shotty establishment.
the best! – Hattan Cleaners is simply the best. Benny and his family couldn't be more friendly, honest and considerate. They do great work and they take pride in it. Hattan won't promise you a stain will come out and then not deliver. They will give their honest, professional opinion, then try their best. I feel better knowing my garments are with cleaners with this much integrity. (And it's worth mentioning I've never had a stain that they couldn't get out!) The bottom line: with Hattan you will never be disappointed. I now live 10+ blocks away and still bring all of my cleaning needs to Hattan. I'll never go anywhere else!
Super Impressed! – They were great. My clothes came back noticeably clean, the stains others couldn't get out, they did! I was very impressed with how attentive they were. I would recommend giving this place a shot. You'll be impressed too.
Overrated! Rude service, won't touch stains – I went to Hattan when I moved to Gramercy because all of the great reviews. Most people seemed to focus on the family ownership of the business, and years of good quality.
Well, I think the son is running the place into the ground. He works the register, and is VERY rude if you ask him any kind of question. ANY time I have brought in a garment with a stain, he said the same thing: "I can't promise we can get that out. You may want to take it to a specialist." Huh? I go to a dry cleaner because that IS my specialist to get stains out of dirty clothing... who wants to hear that every time a garment is soiled?
He also -- twice! -- became very agitated/unprofessional because I asked him what the odds were of them being able to get a certain stain out. "I can't promise anything. You want me to promise you it'll come out," he sat there saying. No... I was just asking him to share his professional experience with me. But that didn't stop him from becoming confrontational, and -- in one case -- telling me flat out to take the item elsewhere. The fact that he became so frustrated and rude when I asked basic questions was not a good indication of his professionalism.
The quality of the cleaning was decent, but not fantastic -- iterms could be pressed funny. Considering that they rarely touched my stained garments because I kept getting referred to specialists, they never did my toughest dry cleaning work, so I wouldn't be able to say they are very good.
It's a shame, I think that what has happened here is that the parents ran a very good business, but the son is now running it... and probably running it into the ground.
That Great Tailor You've Been Looking For – When I moved to E 23rd Street, I initially went to a closer tailor who ended doing a terrible job on my alterations. I looked online and saw a review about Hattan, on 14th and 3rd, and thought, what the hell, I'm desperate, I'll walk the seven-plus blocks. I took them my laundry, dry cleaning and the clothes that had been badly altered at the last tailor.
You never know whether to trust online reviews or not, but I'm glad I did this one. It was perfect. Simply perfect. The laundry was crisp and clean, the dry cleaning fresh and pristine. More importantly, they completely repaired my clothes so that they fit me perfectly.
I've recently moved away, to W 33rd Street, but I still take my alterations all the way to Hattan. That's how good they are.
Dependable & Responsible – They do great alterations and cleaning. And the one time I had them do a rush job and they misplaced the garment, they found it within the hour, delivered it to my apt and didn't charge me and were hugely apologetic. I've had bad experiences with other cleaners nearby and always go to them.
Hattan Cleaners is wonderful. They recently supported our non-profit organization, Arts for All, Inc., by donating their time to help us with a costume piece for a show that will tour to approximately 2,500 in-need children. We are very grateful for their assistance. Arts for All, Inc. is an arts outreach organization serving in-need children in the greater New York Area (Arts for All, Inc. 212.591.6108). Thank you Hattan Cleaners!
Wonderful tailoring and cleaning!!! – i trust only Hattan to tailor my clothes, and they've tailored some pieces down by three sizes or so. and they get it right every time!
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