9 East 45th Street 9F, New York, NY | Directions 1001740.755063 -73.978658
Tues and Fri 11am-8pm
Neighborhoods: Midtown Center, Midtown
LITE TOUCH = CROOKS – When an agent from lite touch called me about two and half months ago they simply told me that some one else would contact me to reschedule my appointment. There was no talk about bankruptcy or anything pertaining insolvency issues. When a business anticipates financial trouble or any signs of bankruptcy they are obligated to tell their clients who they have liability towards, not post up a brief paragraph on their website which was still up two weeks ago.
Why is lite touch's number being fwded to laser cosmetica when they are refusing to treat us, lite touch clients. The extremely rude employee Christian,from laser cosmetica has been bullshitting around for the past month and half with me. He's been telling everyone different things,I know this for a fact. Told me how they had to personally go to lite touch and pick up our files. Why the hell would you go do that if you aren't getting anything out of it? These people have such poor business practices. There is no consistency with either of the companies. SHAME ON BOTH LITE TOUCH AND LASER COSMETICA I have spent the last two and half month's running around this issue. I recommend that everyone get there files from laser cosmetica...have them faxed if you have to.
COURTESY OR NO COURTESY, I WAS TOLD SOMETHING DIFFERENT BEFORE AND SOMETHING ELSE NOW. WHY WOULD YOU OFFER SOMETHING TO SOMEONE JUST TO GET THEM OFF YOUR BACK AND THEN RETRACT THAT OFFER WHEN ITS CONVENIENT. THERE IS NO CONSISTENCY. LASER COSMETICA OBVIOUSLY HAD TO HAVE SPOKEN TO OR HAD CONTACT WITH SOMEONE FROM LITE TOUCH. IN ORDER TO MAKE THIS "COURTESY" DECISION. WHAT WERE THE TERMS THEN?..SOMETHING FISHY IS GOING ON...AND ILL TELL YOU THIS MUCH IF YOU HAVE BEEN AFFECTED YOU ARE NOT ALONE THERE ARE DOZENS...maybe HUNDREDS OF US. WHO KNOWS. SEARCH LITE TOUCH ON YELP
Laser Cosmetica Response – To All Former Clients of Lite Touch:
At Laser Cosmetica we sympathize with your concerns regarding the recent failure of Lite Touch. For the record, Laser Cosmetica is not Lite Touch. Furthermore, Laser Cosmetica did not take over Lite Touch nor did we merge. At Laser Cosmetica we know that there are many former clients of Lite Touch who are upset because contracts are unfulfilled. Laser Cosmetica offered, as a courtesy, complimentary treatments to former clients of Lite Touch to ease a burden left by Lite Touch. These complimentary services have been extended in good faith with great effort so that we may help remedy the Lite Touch failure. If it turns out that offering complimentary services to the former clients of Lite Touch serves to sully our good name and reputation in forums such as this, we will revoke the courtesy. Please know that we have accepted no monies in order to do perform this courtesy, neither from Lite Touch directly nor from the former clients of Lite Touch. Please further know that the number of former Lite Touch clients contacting our offices is large. The new demand has been difficult ? and while we welcome the challenge of service we will not do so at the expense of our own clientele. We are offering 50% off to those clients of Lite Touch who wish to expedite their case. This offer is available for those former clients to accept or reject as they see fit, but please know this:
We have performed these complimentary services because the commitment we make at Laser Cosmetica is to this industry as a whole. We care deeply about the viability of laser hair removal and advanced skin care. The many concerns of former Lite Touch clients are our concerns as well. We believe that honoring those contracts formed at Lite Touch was the right thing to do. We will continue to do the right thing with the hope that you will look upon us as leaders within this growing industry. We humbly ask for your patience as we continue to assist in this matter.
Out of Business, left all clients with nothing. – This company has closed and left clients without service. I was told in November that Laser Cosmetica would be taking over their clients. When I called LC they told me they would get my file and then call back next week to schedule an appointment. They never called, so a month later I called them and they told me the deal fell through and they would not be finishing out my contract. They did however offer me a 50% discount on the package that I should have received and had already paid for in full and only received two treatments. When I tried to call Litetouch the number rang to LaserCosmetica and they acted surprised when I said I thought I was calling Litetouch. Any other number for Litetouch just rings to an answering machine. After reading several other website posts I have seen numerous people have had the same problem and apparently Litetouch closed in October. It appears that the only course of action is to file a complaint with the Better Bussiness Bureau, the Attorney General's office, and the New York State consumer complaint office. Not sure that it will do any good but it is worth trying.
Excellent hospitality, and The BEST Place for Laser Hair Removal and much MORE!!!! – I visited many places before deciding on LiteTouch for my laser hair removal treatment. For me this was the best place. I went for a consultation at Lite Touch Laser and I was impressed with the clean, comfortable and professional atmosphere there. I was greeted with hospitality, and treated in a professional manner. They offer resonable prices with the best warranty. But the best thing for me was the technician, Angela who treated me: she is a perfectionist (I had the full body treatment) and she wasn't satisfied until I was fully zapped! I have only had two treatment so far and I am loving the results. If you are looking to find the best hair laser removal center, well I highly recommend this place, especially Angela, the technician that treated me.
Famous Doctor Took Over... Wow!!! Who Would Have Known... – First off... I am a nurse in the operating room at NYU and even years after he left Dr.Andrew Klapper is still a legend here. He was considered one of the best hands to come through that program in decades. I have seen him operate firsthand and it's pretty amazing. I saw the advertisement in the paper went in to see what it was all about and nearly fell off the exam table when he walked in. Unlike every great surgeon in the city who is full of himself Dr.K is a humble down to earth guy who consistently does amazing work. Now about my surgery: It was a professional and well executed experience. I met his assistant Audrey who was amazing and his office manager Debbi who is the best and was walked through every step of the procedure with my hand held. I had liposuction of my abdomen and flanks and I have to ask you how many doctors are cool enough to talk to me in terms of too much "Ben and Jerry's" here and there? I just love that guy. My surgery was performed with sedation and full monitoring and as an OR nurse my threshold for levels of safety is very high. I went to see two other doctors in the city one a dermatologist and one who I found out only when I met him was a gynecologist(with an attitude I might say... I would avoid Neil Goodman at all cost---this doctor actually thinks he is the best at what he does and haas no problem telling you that. In my experience when a doctor has to tell you that they are usually far from it) both offered me liposuction without an IV and off a monitor... NO WAY!!! Anyway I am rambling... back to my surgery. I had standard liposuction... Dr.Klapper if you can believe it tallked me out of the Cool Lipo Laser and told me to save my money! When does a doc do that? He kept me in recovery until I peed indicating it was safe to go home. He called me that night to see how I was. His staff called me that night. His anesthesiologist called me!!! can you believe the caring? I had no bruising... I look amazing... I highly recommend
Editorial Review – Upscale medical cosmetology center delivers laser hair removal, teeth whitening, Botox and more.
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