Boston >Beauty >
Spas >Toscana European Day Spa
231 Newbury St, Boston, MA | Directions 0211642.350006 -71.081942
Mon-Fri: 9:00-6:00 Sat: 9:00-6:00 Sun: By appointment only
Neighborhoods: Back Bay East, Back Bay
Doina's the Best!! – I have been going to Doina for about a year now (sometimes RI, sometimes Boston) for facials and they are always wonderful. Regardless of the location, I am always left a feeling of high quality service. Also, I have very sensitive skin and her products are always top notch and I've never had a reaction. My skin glows and feels nourished. Doina is extremely attentive, friendly and professional... and never even got close to pushing any products. The next day at work I always receive 3 compliments on how radiant my skin looked... thank you, Doina!!
Dear See718 – I'm sorry your regular technician was not there that day, as she had to leave early; beyond normal control. I think you were more upset at the confusion of having someone new. I balanced out your eyebrows, which looked wonderful, as they opened up your beautiful, young face.
Don't let her go near your brows... – I can't tell you how disappointed I am. I saw Doina the owner because the woman who was supposed to do my eyebrows had to leave. The first thing Doina said to me was "I don't like to take a lot off". Perfect. I have dark eyebrows and prefer to keep them full. We talked about how I just wanted a cleanup, and agreed to wax the bottom, top, and do some trimming. When she was done, I was horrified. Not only were my eyebrows pencil thin, but they were obviously uneven. To add insult to injury she didn't even touch the tops of my brows so there are still a lot of stray hairs. It seemed like she messed up and then gave up. Normally if I have bad service I just say thank you and never go back-- but I was literally so floored that she didn't do what I asked, what we had talked about, that I complained. After much arguing and "Give it two days you will like it", I was offered a free service next time, with Melissa ( my regular person who was booked that day,the one who knows what she is doing). Sorry, I won't be back. Doina is the owner. Now, I know a bad eyebrow job doesn't last forever and I will be fine. I guess the thing that gets me is we communicated what was supposed to be done, and agreed on it. When I asked her why she didn't do what we talked about, she said she had 40 years in the business and thought I would look better this way. Doina, you said my friends would like the new look; they said they prefer the way I had them. I'm not an eyebrow waxing/threading virgin; I know what the proper shape is and have never had problems before because I communicate what I want. I just wish you, Doina, had listened. The offer for free service is good business, but better business is listening to the customer, and if you want to do something different-- tell them!
It seems people like Doina for facials...well, stick to that and leave the waxing to someone who knows what they are doing...or, invest in a good eyebrow pencil.
I'm sorry your regular technician was not there that day, as she had to leave early; beyond normal control. I think you were more upset at the confusion of having someone new. I balanced out your eyebrows, which looked wonderful, as they opened up your beautiful, young face.
Fabulous Facial with Doina – Toscana is beautiful, elegant and incredibly relaxing. The staff is magnificent and helpful, and the aroma in the air just blissful as you walk downstairs where the treatments massages take place. The Sothys hydrating treatment left my skin looking refreshed and ready for summer. What makes me want to come back is the no pressure to purchase products but rather the advice and scientific background to skin care you get from Doina. I did buy my favorite product and got samples of the rest and booked two more facials. This is my new favorite SPA!!!
Doina is the best estetician on East Coast – I scheduled a Sothys body treatment and Eminence facial with Doina and I am a new woman. A few days before my wedding I went to Toscana and was pampered in a beautiful atmosphere without any of the attitude present at other spas. I had an exfoliating Eminence skin treatment and received some complimentary goodies to take home and continue the regiment. Doina who is the owner and the best estetician I've encountered used to be in the medical profession so she gave me some scientific advice about my skin without pressure to buy anything. I feel like she was genuinely interested in bettering my skin and not just selling me something. Before leaving Raluca gave me a complimentary makeover as they do with all their clients so I can walk out beautiful and go have lunch with my fiancee. I discovered the Bare Minerals that I've heard so much about and have decided to have Toscana do my makeup and updo for my wedding. I am so excited I found this place. I'm going back after the honeymoon and beyond and telling my mom and sisters about this newly opened gem. You will walk out refreshed, relaxed, and most of all with your skin in the best condition of your life.
Fantasic Facial – Fantastic facial and unpretentious spa...... I had a facial with Brad--who I can't say enough about! Immediately, you will come to understand that he loves what he does and really cares about skin care and his clients. He knows the products and accurately recommends the most beneficial facial based on individual concerns. I've had tons of facials and often left not really knowing what products were used, what was done or why it was done--you will leave Toscana feeling educated about your skin and it's condition as well knowing how you should treat it moving forward.
Another thing I should mention. Often facials are about the "steam and cream"--this is so much more. I can't tell you how frustrated I've felt at other spas, when the aestetician turns on the steam and mysteriously leaves the room for 15 minutes. Brad never once left the room during my entire treatment. Relaxing music and amazing foot massage as well!
All in all a great experience--a highly educated and skilled aesthetician and top of the line products--not the average spa lines you see in every other Newbury St. salon. Highly recommend.
Editorial Review – Men and women experience a one-of-a-kind pampering while relaxing with body wraps, skin care and waxing; haircuts are also offered.
Best massage, Great facility! – I had a massage with Jessica, and seriously, it was amazing. I have been told before that my back is hopeless, but I left there feeling brand new. Everyone who works there is so sweet, and the salon itself is nicely decorated and clean and cozy... definitely check out Toscana!
I found bliss on a one way street - on the corner of Newbury and Fairfield – I treated my sister after her finals to a haircut at this salon, and their service is exceptional! The atmosphere of this Newbury St gem (it's wedged between the Lucky / Diesel Jeans stores and Economy Hardware - right across from CVS) will have you more relaxed as soon as you step in.
Attentive and professional, the hair stylist made my little sister look more polished and sophisticated than I have ever seen her! I almost could not recognize my bookish, modest sis under that outstanding wispy layered cut. I paid well beyond less what I expected, and peeping at their brochure, saw they their other services are pretty competitively priced as well.
I found out their stylists and estheticians are creme de la creme in the stylin' and profilin' industry - their stylist used to cut Tom Brady's hair, and their esthetician, a perfect gentleman which hails from California, was voted the best in Boston for his skill and care. I was just stepping in the place when a customer who came with his wife raved, "That was the best facial I have ever gotten". While looking them up, I also found out that their Cumberland, RI salon was voted the state's best by the Rhode Island Monthly - they should be less bashful and let customers know that. That just makes it even more exciting that they have opened this Boston location as well! I highly recommend it.
SIMPLY THE BEST!!! – I have never been treated so well on Newbury Street. I called Toscana Saturday night for a Sunday morning color, cut, mani, pedi, and facial... the works. Upon my arrival I was greeted, given tea and wisked off for my facial with Brad. I can't compare any facial I've ever had to this one, the Crystaline Gemstone facial, it was amazing. Next was my manicure and pedicure. The setting reminded me of a Tuscan garden, beautiful, tranquil, a wonderful pampering experience. Finally color and cut with Bushra. This girl gave me the most beautiful color, and a cut like I haven't had since my last trip to Paris.
I reallized as my morning of beauty was comming to an end, I had been the only client. At check-out I asked how such a unique place wasn't overflowing with people. They were supposed to be closed this day and came in just for me. I left looking, and feeling like a million bucks. I highly recommend Toscana for anyone looking for simply the best!
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