Alattehotte

(310) 324-0611

17107 S Figueroa St, Gardena, CA | Directions   90248

33.875476 -118.282456

 
Small Appliances  more

Neighborhoods: Harbor Gateway North, Harbor

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Reviews for Alattehotte

Recommends
5.0
over a year ago

I found my espresso match and they were very helpful! – I purchased a brand new Saeco machine that arrived damaged because fedex must have thrown it off the truck or something. aLatteHotte took care of this right away, sending me out another machine which turned out to be perfect. We decided not to keep the Saeco and sent it back to get a Jura; which I should have done in the first place. I was skeptical to order a machine over the web but they really took care of us in a timely way and we received everything quickly, all three times. The Jura that I bought is the Jura S9 and it fits the bill much better than the saeco royal coffee bar that I ordered. aLatteHotte supports both machines, but in the end, I am glad I chose the Jura product because it looks about a hundred years newer in design and it makes that 16 gram shot that they were talking about. The difference is a really strong coffee and espresso shot. I would recommend buying the Jura and certainly I would buy it again from aLatteHotte, they were very helpful and informative and there is a plentiful selection of products that they sell. The hardest part is deciding which one to buy and aLatteHotte made it a very simple process…

Recommends
5.0
over a year ago

I am very happy with their service & support! – They have serviced two of my Royals and I recently bought a new Jura espresso machine for my home. They always have a very fast turn around and excellent support on both my older saeco machines and on the new unit. I couldn't be happier with their service.

Recommends
5.0
over a year ago

They take care of us – My office bought a machine from alattehotte which works wonderfully. I have my personal Saeco serviced at alattehotte once a year, it always returns to me in new condition. These guys have been very good to me.

Recommends
5.0
over a year ago

Was hesitant, but glad I listened to their advice! – Glad I took the advice of the sales agent who convinced me that the capresso jura ena 9 was superior to the other machine I was going to buy from saeco. The capresso system is much less hands on and much more easy to use. It is like a mac compared to a pc and the quality of the coffee keeps a smile on my face every morning (and sometimes evening). Would purchase the same unit, from them again.

Recommends
5.0
over a year ago

It's always a fun trip to alattehotte & a tasty one – First time I had my saeco in for service at a facility in San Francisco which closed. Whenever they would fix it, they had the unit for a month and it would be returned nowhere near the condition that alattehotte would return it in. aLatteHotte really does do a good job at restoring my little Vienna, which has become the forefront center important item in my offices’ kitchen. The Vienna I have has been a good reliable espresso maker, the grinder often would get clogged from using oily beans so we no longer use the oily beans. Rob at alattehotte actually spent half an hour showing me how my Vienna worked and how to keep the grinder from getting clogged. Overall, I found the folks at alattehotte very helpful and I would return in the future to purchase another machine. It is always fun to make the trip down to gardena for a bean tasting and education on the best of what is around. I love coffee, it is definitely my drug of choice and I just can not imagine life without the good espresso. What I especially liked about the service at alattehotte was the turn around time and the quality of restoration and repair work done on my machine. I have recommended them to friends and will continue to do so.

Recommends
5.0
over a year ago

My Old Saeco became my new Saeco, alattehotte was great! – I was in the market for a new Saeco after my beloved royal deluxe had to go for service for the last time. aLatteHotte made it more accessible for me to trade the machine in on a new unit and the idea of having a better warranty and maintenance program made me feel much more at ease buying a new machine rather than fixing our old one. The new Saeco is much smaller and more modern than my old unit, it is also very quiet. They told me that the ceramic grinder made a very big difference and I have to agree, the taste of the espresso is definitely much better than the royal. I was really on the fence about repairing my older machine but in the end, I am very glad that I decided to go with the new machine and so far, alattehotte has proven very helpful and their maintenance program has been a good value for me, I have brought it in twice and what used to cost me for repair is now covered. I would buy from alattehotte again, they were very pleasant and personable and if you are in the los angeles area, you should stop in. I am using the new Saeco Syntia and I just love it.

Recommends
5.0
over a year ago

Quick shipping, friendly phone support, super espresso! – Purchased a new Jura S9 from aLatteHotte. The sale was very easy and it seemed to ship right away. The starter kit and maintennace are really what sold me, but the few phone calls I put in also assured me that it was the right place to buy from. The bodum glasses that comes in the starter kit break easily, be careful with them.

Recommends
5.0
over a year ago

Always there when we need them, Yearly – We bring in our Saeco Incanto Sirius just about yearly as it starts to leak from the steam valve and aLatteHotte repairs it quickly for us everytime. We also buy our coffee and filters here and always get a speedy shipment. Ordered a brand new Saeco Syntia for our home, I will take the sirius to my office for others to enjoy. The syntia is much smaller, though the capacities seem smaller than the sirius even though on paper it looks the same. I think ultimately we probably should have taken the advice alattehote gave us to buy the jura machine, even though it was more money. The syntia has been in for a complimentary maintenance service on the grinder already becuase my husband decided to use oily beans from trader joes, clogging up our new grinder. A morning without coffee is not pleasant around here and Rob was quick to fix this for us and we went home happy again. We have been considering replacing this machine with yet another one but this time I think we are going to go with the Jura recommendation as we are ready to try something new now. They have told me to try the Jura several times but we have been happy with our Saeco. Yes, we would recommend aLatteHotte, they are always on the phone when we need them and ultimately provide us with really good service year round.

Recommends
5.0
over a year ago

Great service guys, Complimentary Maintenance Rocks – For two years now we have been using alattehotte for our coffee needs. We did purchase our saeco from them and send it in as for the complimentary maintenance a couple times a year, it has been a valuable service and we would purchase again from alatteHotte. These folks have always been courteous and kind. We received a fair trade in value for our older machine and enjoy the new saeco immensely. We were in the market for a new unit for Christmas this year but they got our older saeco working well so we will keep this one for at least another year, I know when we are ready for the next unit, we will return to alattehotte to make the purchase. They have done nothing but go out of the way to help us when we are in town, often the same day service which is unheard of when you have something fixed. I always love to try the new coffees they have, Rob roasts his own beans and is very philanthropic about making people try them. Also make sure if you stop in, to try a sample of their intelligentsia coffee, we tried two different blends and now we are hooked. It's an expensive but tasty and worthwhile product.

Recommends
5.0
over a year ago

Consistently Professional and fast service – I have been coming here for some time now. They have a highly personalized approach mixed with a no-nonsense demeanor. I have had multiple units repaired and I have purchased a new unit just this week. The repairs have always been completed quickly and my machines alwayscome back looking like new again. I can only recommend alattehotte, they have always served my right.

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