Frisco >Health & Medical Services >
Doctors >Lucy LI MD PA
9191 Kyser Way, Frisco, TX | Directions 7503433.155015 -96.859910
Neighborhoods: Frick Main Street
Do not waste your time going to this doctor! – Dr. Li and the P.A. (Brad) messed up my face with PDL for rosacea. The P.A. under Dr. Li's supervision performed the beginning of the procedure and then passed it off to the assistant. I ended up with melasma and I still have the red blood vessels. I have mailed a certified letter in Sept 2011 and called the office 4 times, last call in Dec 2011, to talk about a resolution to the problem. NO RESPONSE!!! Dr. Li only has regards to the patient's money, not the patient! I've spent $800+ at this office.
I've never felt so comfortable – I just had my first appointment ever, with a dermatologist, yesterday.
I met with Dr. Li, and felt so comfortable in my appointment. I have to say, my skin is the one thing that shreds my confidence level, and everyone in the office made me feel like my acne wasn't even visible! Dr. Li understood me right away, and told me I was too stressed; having a doctor confirm that with me is a great reminder that I need to relax more.
I have experienced the best from the staff there as well, in my phone calls to the office. They were so kind and consoling when helping schedule my appointment, and then I had to call today to have them call in a generic brand for my prescription. (Pharmacies seem to be the ones raping people nowadays.) Again, everyone was very kind. I hate calling my doctor's or OB's office and being put on hold for ten minutes, or having the phone being answered as if I'm a pest for calling. I experienced none of this with Dr. Li's office.
I will definitely be going back for my skin care with Dr. Li. And for anyone else's bad comments... I dunno, I can't say I heard anything foul, and I was there for over an hour (due to my arriving a bit early.)
Resolved my daughter – She is an outstanding Dermatologist and certainly not a horrible person. My daughter had a very bad rash on the back of her knees that turned into an overgrowth of yeast. We tried everything there is possibly to take care of the matter nothing worked. Finally got a great referral from my pediatrician, thank you DR. BAIN
AWFUL OFFICE!! – DR. LUCY LI IS A HORRIBLE PERSON. SHE GOES THROUGH STAFF LIKE PEOPLE GO THROUGH UNDERWEAR. EVERYTIME I WENT INTO THE OFFICE, SOMEONE THAT HELPED ME BEFORE IS GONE. THEY QUIT BECAUSE SHE IS VERY MEAN. SHE USES EXPIRED BOTOX, AND EXPIRED DYSPORT. SHE DOES BLEPHAROPLASTIES AND IS NOT LICENSED FOR IT. SHE HAS BEEN SANCTIONED BY THE MEDICAL BOARD FOR MESSING UP A PATIENTS EYELIDS, (GOOGLE HER SANCTIONS). HER OFFICE MANAGER IS ALWAYS TAKING SMOKE BREAKS, AND VERY RUDE TO HER EMPLOYEES. SHE RUSHED MY APPOINTMENT, IS VERY BLUNT, AND HAS ABSOLUTELY NO BEDSIDE MANNER. I EVEN HEARD HER CALL HER ASSISTANTS 'STUPID' AND 'MY 9 YEAR OLD DAUGHTER COULD DO THIS'. DO NOT VISIT THIS OFFICE.
AWESOME DR AND STAFF!!! – I saw Dr. Li in her Coppell location and was very impressed. The staff was very friendly and knowledgeable. I have read reviews about long waits at the office, however mine was short and sweet. I thought she answered all my questions very thouroughly. Overall a great visit! I will definitely recommend her.
NEVER AGAIN! – I have been going to Dr. Li for over a year now and I'll admit the first few times were fine. It is over time that I have noticed horrible things. I have witnessed Dr. Li yelling at employees, a very high turnover rate of physicians and assistants, expired restylane fillers, inaccurate allergy testing, and if you look her up online you can find that she has been performing unlicensed blepharoplasties and for half price! She was involved in a lawsuit and you can read all about it on the TX medical board website. She is very pushy about her lasers and cosmetic products and I am partly to blame for being so gullible and looking for instant gratification that I am sorry to say I fell into it. I have learned my lesson and will not be returning.
She's very smart...AT MAKING MONEY AT PATIENTS EXPENSE! – Please just listen to everything in all the rest of the reviews and don't even waste your time or money to go here. Wait the few weeks to get into a good dermatologist, even if you think your skin is falling off. The only thing that is done happily at this office is taking money. I had to go to a different dermatologist for the same problem a couple of weeks later because we accomplished nothing at this office in figuring out the issue.
so for the pros:
She was "nice" about taking your money.
She "took her time" to call you back into a room.
She is "caring" about getting out of your room so she can go make some money on botox.
Never seen a Dr NOT care as much as this one! – I read the reviews and thought people were possibly being a little bit too harsh. None of these reviews even come close to how horrible this practice really is! This doctor should not have her license or board certifications. These people see $$$ all the way through. When I actually had questions it was a shock to the girl the dr left me with and she had to leave the room and ask the dr the question. She might as well have just opened a medical spa and catered to women wanting all of the injections they can have on their faces- because that is where the heart of this practice really is.
ABSOLUTELY HORRIBLE! – I would not give this Dr even a 1 star rating, but it won't let me! She is horrible, her staff is obviously trained to explain that the reason she is so quick to come in and out of rooms is because "she is just so knowledgeable she doesn't even have to spend a long time looking at the problem because she can spot it so fast and know what's going on" GAG! She left one of the little helpers in the room to talk to me which didn't make me feel much better, because all they had were recommendations on how I could fix my wrinkles and any other "flaw" they could find. Oh, and get this, they bill for an office visit that is much longer than what she actually spent in the room- INSURANCE FRAUD. Please do everyone a favor and do not support these horrible practices- GO ELSEWHERE! All they want is money here. Oh, and she thinks she is way above everyone else, as I heard her yelling at the assistants. What a disaster!
P.s. I accidentally put pros and put no cons as I thought this was for the other Dr. I was rating after her and it won't let me fix that part, just the review!
Caring Staff makes you feel welcome – I was seen by Dr. Li at her new location in Frisco. I admit that after reading some online reviews I almost did'nt go to my appointment. Now that I have been I feel strongly enough to write a review of my own.
They gave me an appointment on the same day I called. The staff treated me as if they cared. They actually took the time to explain my insurance. I had to wait a little longer than expected but I was a work in so I'll accept that. Dr. Li took the time to explain all my options In the end I purchased a product from her own line and it has worked wonders treating my extremely dry skin that medicine has not helped with in the past.
I would recommend you give this office a chance.
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