1628 W Hebron Pkwy Ste 134, Carrollton, TX | Directions 7501033.024209 -96.936579
Mon-Tue 9:00 AM-6:00 PM,Wed 10:00 AM-7:00 PM,Thu-Fri 9:00 AM-6:00 PM,Sat 9:00 AM-3:00 PM,Sun Closed
Neighborhoods: Indian Creek, Northwest
Liar and Cheat Staff/ Optician – The optometrist is really nice and professional; but the staff (optician) is not honesty, liar and cheating. After I had an eye exam, I said a clear statement to optician that I only purchase the frame “Made in Italy”, he bring all the frame made in Italy for me to try on. I did not go to the shelf and pick any frame by myself. I only try on the one that optician show me and they are all made in Italy, and I pick one. I want to make sure the frame I paid for $205.00 is made in Italy, I look over it again before the optician take it away and it said “Made in Italy”; but one week after that, when I came back for my glasses, the glasses he gave me with the same brand name frame but it is “Made in China”, it is not “Made in Italy” as I paid. I confirm and told him that it is heavier and not “Made in Italy”, he denial and said the frame I pick is not made in Italy, and he ask me if I want to buy another frame made in Italy. Is this insane? What kind of business is that? It likes the black market business in Vietnam or what? Show customer one thing and sell another thing? I hope the optometrist better change his staff/ partnership/ optician or this business will be close soon.
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