Houston >Optical Goods > Sunglass Shoppe
5555 Memorial City Way, Houston, TX | Directions 7702429.781321 -95.536014
Neighborhoods: Memorial, Westside
No Customer Service – I've learned my lesson on expensive glasses, so I just buy cheap ones. However, I received a nice pair of glasses as a gift, however couldn't justify the money spent on them. So I took them back with case, receipt, and stickers - never wore them. The employee working there took the glasses and picked up the phone calling the "manager". The manager tells employee not to refund the money but only to allow me to exchange. Long story short I end up on the phone with the "manager". I explained the situation, and he says, no refund only exchanges. I explained these were never taken out the box for more than 10 seconds and he says we cannot do refunds. So I am stuck with a useless pair of expensive glasses that I now have to sell on my own. Don't buy from these guys if you have any doubt or if you're buying as a gift.
Best Service :) – I bought Maui Jims that were hard to find, they had them, and even gave me a slight discount.
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