Austin >Food & Dining > Trudy's
4141 S Capital Of Texas Hwy, Austin, TX | Directions 7870430.238476 -97.799134
Neighborhoods: Barton Hills, South Lamar
Austin's Totally Worst Customer Service of All Restaurants – Went to Trudy's South 9/3/2011 with a group of 10, at 11 AM with many, many tables open. . Management greeted us saying could only put more than 4 to a table, wanted to split us up, can't be together or even close to each other? My son from Florida that I hadn't seen in 4 months, my grandson, daughter-in-law and many of their friends in Austin all met here to get together, my son worked here when he lived in Austin. Had we known of this totally idiotic policy, we would have gone to a reputable establishment, we now know Trudy's is not one of those. Isn't going out to eat together,with you friends at the same table what's it's all about... well, not at Trudy's, they do not want groups, period- they like to have diners eat by themselves.
We sat down at two tables and put these together anyway, surely they are not serious right, and was told to separate the tables, groups cannot be together. So, unless you are going to this restaurant to eat by yourself, don't go. They do not want anyone to sit by or eat with another person-JUST PLAN TO EAT ALONE AT TRUDY'S. The worst customer experience I have ever had at any restaurant in my life and I'm 64 years old. Just totally pathetic. However, there are many other, reputable restaurants in Austin that like to have people meet and eat with each other so I recommend going there. Actually, Trudy's is the ONLY restaurant in the city with this policy, just stay far away...
New Braunfels, TX
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