Austin >Beauty > Pamela's Beauty Secrets
5025 Burnet Rd, Austin, TX | Directions 7875630.321962 -97.739341
Neighborhoods: Brentwood, Brentwood - Highland
Fantastic Find!!! – Pamela is an amazing colorist and stylist! My hair looks better than it has in years. She does amazing things with curly hair! Her prices are right in line with other salons of her caliber. So happy to find her!
Overcharged! – Overcharged for services that were never received. Beware this business!
DISPICABLE!!! – Terrible customer service. Charged for services never rendered. Can't believe there are any good ratings on her. DANGER!!! Do Not Use!
wonderful! – Pamela and her sidekick~Mackenzie traveled to our wedding venue in Buda to style hair for our wedding party. She was wonderful from the get go. E-mailed me back promptly every time (I had lots of questions!) and made us feel confident in choosing her for the special day.
When she and Mackenzie came to the bridal house, she was on time, professional and like a 'friend'. Very comfortable and sweet. We loved the fact that for a small fee, she came to us instead of our wedding party driving to her salon, etc. She did our hair and makeup and moments later, the wedding began. It was all perfect!
FABULOUS!!!! – Pamela traveled to San Antonio and came to my hotel room at 6:15 AM, since I had a morning wedding, to accommodate all of my wedding party who needed services. She did a FANTASTIC job with my makeup and hair! She is very professional and definitely knows what she is doing. Her staff is equally reliable and efficient and provides the same level of quality she does. I almost wish I had known about her before I booked my wedding photographer as well, 'cause I definitely would have used her for that. Don't make my mistake-book her for whatever you can, and you'll definitely be pleased!
The Best!!!!!!!!!! – Pamela came all the way to Helotes, Tx for my wedding and her and her girls made the day wonderful. From the calming effect Pamela had on me to the beautiful make-up application the make-up artist did, to the messages before. What more could a bride ask for? All that and we started an hour late thanks to me. Pamela I love you and what you did for me. You rock!!!!!!!!
Could not be Happier! – I was married on April 17th at Kindered Oaks in Georgetown. I got Pamela's info from a Bridal show. When I contacted Pamela's about doing my hair for the wedding she also recommended someone for my pictures. I was on a serious budget any Pamela worked with me. I got a wonderful photographer "Chris,” he rocked!!! He made sure that we and my guest were comfortable while he snapped away! He took shots that were beautiful and made me cry when I looked at them again. Chris captured moments in time. I could feel our love through our pictures.
Now on to the hair and make up! Kieshal was absolutely amazing. She did everything without a trail run. She was prompt, genuine, and professional as well. She made me look, but more importantly feel, beautiful. With Kieshal's hair and make up and Chris' pictures our memories of that beautiful day are forever treasured.
True professionalism, captures the beauty and the spirit! – I did a lot of shopping around for a wedding photographer, and I must say that Pamela's Beauty Secrets was by far the most friendly and accommodating business that I found! Their photographer Chris was a joy to work with. He was incredibly professional and captured our day perfectly. His ability to personalize the photos through his revolutionizing texture additions truly locked in who we are and knocked our socks off! And you would not believe the compliments that I receive whenever I show off our photos, which I love to do!
Fabulous! First Rate Service! – . I have to say something about the review with the headline "DESPICABLE." We who know Pamela personally, know who wrote the disparaging, and totally UN-TRUE review. We know it was written by Pamela's ex-husband who is taking their divorce, and other failures in his personal life very hard. He is bitter, and is obviously wanting to cause chaos, and destruction in Pamela's Extremely Successful Business. Pamela has always gone above and beyond to cater to her clients to assure they have the BEST experience ever! I can tell you that if anyone at any time has an issue, or a complaint it is always handled immediately, and the client walks away completely satisfied. Pamela would NEVER, EVER leave an issue unresolved. We can't control those who are unethical, or those who feel the need to be malicious, all we can do hope they get the help they need. If you want a fabulous wedding, I strongly urge you to call on Pamela's Beauty Secrets where she, and her incredibly talented staff will make it a true fairy tale come true for you.
DO NOT USE!!!! – Thought pamela of Pamela's Beauty Secrets would be a good person to do our wedding. Paid a $750 deposit as a down payment for services. Had to postpone our wedding due to a job loss. Asked Pamela of Pamela's Beauty Secrets if we could change our photography package to a lower package due to the job loss and she stated this would not be possible. She was notified a month in advance about a change in the wedding date. She said in the past when people had to cancel their wedding, she just kept their deposit. Instead she is threatening to sue if we do not pay monies owed for services that have not yet been rendered. Pamela is aware of our financial situation. She is taking money from people who are 5 months behind on their mortgage and doing everything they can to keep a roof over their head. Who knows when the wedding will be at this point due to the couples financial difficulties and them being FORCED to pay for her wedding photography services which have not even been given.
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