Palmer >Auto Dealers > Bertera Automobile & Truck
1187 Thorndike St, Palmer, MA | Directions 0106942.172891 -72.323320
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready at a certain time and it was ready in a reasonable time . I would recommend this dealership and Paul to friends .
Matt, you were more than helpful in your ability to put us in a new chevy cruz. Even with our hiccups in our credit you did an outstanding job in providing a very nice reliable car. Thank you very much!!
I would definetely recommend this dealership to a friend,Paul was a great salesman,very patient, I wasn't the easiest customer, but he worked with me to make a deal we both agreed on. I will be back in the future and hopefully Paul will still be there.
My experience at Bertera was a positive one. We purchased a new pick-up truck from
Brian Hall and were very satisfied.He knows his product and it was not a pressure filled sale.We took our time and did not feel rushed.
I would recommend this dealership. We have purchased cars in the past and it was a tension filled proccess, but not here.In going over the paperwork Brian answered all questions clearly and honestly.Everyone was very helpful.
Bertera was able to get us the best deal on our new Chevy Traverse. We visited several dealerships before visiting Bertera and they were the best. The were the most willing to work with us to get the vehicle we wanted for the price we were looking for. They were easy to work with and there were no surprises when we took delivery.
Tammy is a professional, excellent sales person. Very satisfied with her attention to detail and making sure we understood the vehicle and made the process very easy!
Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would offer on it's own IS350.
Great team work, no pressure, no upsell tactics, just a straight forward hones approach.
A friend of mine referred me to The Bertera Dealership in Palmer, MA. It was easy to find just off the Mass pike. I was truly impressed by how curtious the salespeople were.I was never pressured and was encouraged to take my time viewing inventory that met my particular needs. I did purchase a Toyota Pick up and got a great deal and have recommended the dealership to friends and family and will certainly do business there again. Thank you for this opportunity to share my experience in regards to Bertera of Palmer, MA
I traveled to Bertera in MA from CT as the result of an ad I saw online. It was well worth the trip because I had a very good experience at Bertera. I was met by the general manager (sales mgr)who greeted me and we talked briefly before he introduced me to the salesman who would be handling my purchase. My salesman was honest, direct, and not pushy. We had a "normal" conversation about life issues and finally got around to purchase a vehicle. I told him exactly what I was looking for, what I wanted to spend, etc. Less than a week later, I bought a 2008 Grand Prix from Bertera on only my 2nd visit, and I would definitely return to purchase another vehicle in the future.
This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all our friends and colleagues of the wonderful experience we've had and hope to be able to send Bertera some business. Paul did a tremendous job in explaining and going over all the details of the vehicle. In our opinion, Paul is an asset to Bertera. A very kind and caring person with a great personality!
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