9615 Marshbrooke Road, Matthews, NC | Directions 2810535.162676 -80.722481
By Appointment Only
Organized and reliable cleaning service – I have a soft spot for people that are really organized. The owner Rose is organized, professional and really lovely to speak with. On the first cleaning the ladies came to my house at the time that was mentioned to me in my email, with all of their supplies, but no vacuum and duster. I was a little upset about the no vacuum and duster cleaning company but after Rose explained that the reason they do not supply the vacuum and dusters is due to dust and allergens being brought into your home from other homes I realized she is right not to supply them. The ladies did a thorough job even checked after each other to make sure they did not miss anything. After they left I checked over some areas and was very happy with the reults but saw a few spots on the floor that needed more attention so I mentioned it to Rose when she called to check on the cleaning and they came back that same day and rewashed the floor in the kitchen. I do have to admit they are very nice ladies and do a very nice job. I am a very detail oriented person myself so if they pleased me I have a feeling they are doing pretty well for themselves. The price is a little more than I paid before for a cleaning company but so far they have been here three times and I have been very happy and feel it is worth the little extra that I pay for the peace of mind I get when they are done, thank you Rose, Seva and Maria.
The cleaning was so much more than I had expected!!!! – At first I thought that the rates were too expensive for a deep cleaning, the on going cleaning rates sounded reasonable and the windows are charged seperately from the house cleaning. I shopped around and still went with my gutt feeling to hire R & S she sounded like she knew what she is doing and my neighbor has been with her company for over 6 years. I was so happy that I did because for the first cleaning Rose sent 4 ladies to do the house cleaning, a man came with them to clean the fixtures that were way up high in the sky and all of the windows. They did a fabulous job cleaning th entire house and my interior and exterior windows were so clean that when my husband got home and I was showing him that they cleaned every area of the house he actually walked into my glass door. We both work and keep a neat home but with one child, 2 dogs it does get a bit overwhelming for me. They have been cleaning our house for three months now and are still doing an excellent job.I just wanted to say Thank you and have a great holiday season, I hope you keep busy.
Believe the reviews!!!!! – If you are in the process of looking for a cleaning company contact Rose 704-904-7262, she is great the employees are great and the customer service is exceptional. I have three dogs but you will never be able to tell after they are done with my house. Our children do not recognize their rooms after the ladies leave and they try not to mess up the rooms so that the ladies are proud of them when they come out to clean.
They go above and beyond the regular house cleaning that we pay for and my house hold is truly happy with the service that we get from this company. Thank you ladies, I am a working mom with three kids and three dogs, you cannot imagine the excitement that goes on in my house before they come out.
Five stars are not enough!!!!!
Wonderful Cleaning Service, Very Detailed and Thorough! – Rose and her team at R&S House Cleaning are thorough, consistent and a pleasure to work with. I've been extremely pleased with the level of service I've received from this company. I highly recommend them to anyone looking for a fair, flexible and very detailed cleaning service.
Thank you for the great review. I hope that we continue to make you happy with our services. Looking forward to working with you again.
Every one should give this company a try, excellent work!!! – I cannot express the joy I get after they clean! My house smells of lemons from the pinesol, my bathroom toilets, shower and tub shine to a sparkle and my entire house is dust free. One day I came home early and they were just finishing up and did not notice that I was in the den I saw how they were cleaning the baseboards with a damp cloth, then wiped all of the edges of the floors,then mopped the entire kitchen floor and then in the end took a dry microfiber cloth and went over the floor till it shined. They are very good they respect the owner who is Rose and she respects her employees, I hope that they continue in this manor and they will never be with out work. I hope to continue with them for a very long time.
Thank you for the review we are happy hear such great things. We are not perfect but we do try hard to make sure you are satisfied with our work.
Great Service – Great cleaning service. Very easy to communicate with, able to work around my schedule! The first clean was spot on. Excellent customer service, will be using them in future!
Thank you for the great review! I hope that we continue to meet your expectations of us and that you will always feel this way about our service.
Better than the Big Name Home Cleaning Services – I have tried other big name cleaning companies and hated the way that they would clean my house. I happened to find R&S House Cleaning and spoke with Rose. She is very professional and cares about how her company is run. She was able to work with our crazy schedule, which is very important. The girls are very detailed oriented. I am very picky about how my house is cleaned, but they have exceeded my expectations. The prices that are charged are very reasonable for the service that is provided. I am very glad that we made the switch and plan on being a client for a very long time!
Best services that I have ever seen. – I am a stickler for great customer service, Rose the owner really is from the old school of customer service she is just wonderful and knows how to run her business and train her employees. The work that they do would cost double in other cleaning companies. Her prices are very reasonable for the type of service that they give. I am very happy that I have found this company. I am extemely picky about how I like my home clean and they have made me happy each time so far. Thank you for the hard work, with this company I know I am getting my moneys worth and more.
Better than the rest – My sisters have been using Rose's company for about three years. My cleaning girl got married and decided to have a family and I started looking for a cleaning service. Rose came by gave me an estimate for the initial cleaning which was a bit expensive and then gave me a very reasonable bi-weekly rate. After the initial cleaning I realized that my cleaning lady really did not clean she just made it look like she cleaned. These girls cleaned everything and they do the same type of cleaning each time they are here. Rose is wonderful she came on the first day showed the girls the house and what she expects of them and makes sure that I am always happy. Thank you for the great work, I am telling all of my friends and co-workers about your company, keep up the great services.
Great work and wonderful employees – They clean everything: baseboards, window sills, doors and the door knobs, light switches etc, etc, etc. The owner Rose always calls or sends an email to make sure that I am always happy with the services, I am always traveling so I sometimes need to change the cleaning day and they never say no as long as I am the happy client they are fine with my crazy schedule. My house always smells great and looks great. The cleaning girls work really hard and are always so nice and respectful. I have to admit I am so happy with this cleaning service I want everyone to know about them and try them.
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