Hing Lung Sushi House

(904) 332-6799

7159 Philips Hwy, Jacksonville, FL | Directions   32256

30.135239 -81.509817

Open Hours

Mon. - Sat. 11am - 10pm;Sun. 12am - 9pm

Restaurants, Japanese, Asian  more

Payment Methods: American Express, Debit Card, MasterCard, Visa

Neighborhoods: Southeast

Hing Lung Sushi House

Reviews for Hing Lung Sushi House

Doesn't Recommend
over a year ago

HORRIBLE SERVICE and RUDE STAFF!!! – I have never written a review on the net before but I couldn't help but to write this one.

Food is decent but service is TERRIBLE!

I ordered one roll and the person I was eating with ordered Hibatchi Chicken. Not only did her Hibatchi Chicken arrive before my sushi, but after an hour, my roll still wasn't there and she had finished her food. I watched as people came in the resturant after me and exited before me, all receiving their sushi. When I inquired as to why my order was taking so long, I was told by a very rude waiter that the restuarant was busy and that I needed to be patient, that it would be out soon. I watched 3 rolls go out (same that I ordered) to other customers. When I finally told them that we had to go and just cancel it, they proceeded to tell me that it was almost ready and that I had to take it to go!! I didn't get the roll until 10 minutes after it was "almost ready"! THEN they charged me for it!!

In addition, while I was there one couple walked out and yelled to the cashier that they had been waiting for their check for 30 minutes after asking repeatedly and that they had left their cash on the table. I watched the same RUDE waiter try to convince another customer to just eat a roll even though it was not what she had ordered.

I will NEVER go back to this place again. I understand that restaurants get busy and that sometimes mistakes happen, but at LEAST apologize! Do something to make it right! Please, take my advice and STAY AWAY from this place!!!


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