Xterm Pest Management

(407) 292-4800 | View Website

1901 W Colonial Dr, Orlando, FL | Directions   32804

28.553116 -81.404945

Open Hours

9am to 5pm, Monday to Friday

Closed on Sunday

By Appointment only for Saturday

 
Pest Control  more

Neighborhoods: Northwest, Rock Lake

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Owner verified business
 
 
 
Xterm Pest Management

Reviews for Xterm Pest Management

7 months ago

Do not waste your time or money on this company. The management and techs have NO training, NO experience. They spray the same chemical for everything! Thats illegal. They lie to your face and have no idea what they are talking about or doing. . ask them questions they have no clue. The management is just as clueless and rude! Pay a little more and go somewhere that will take care of the problem and cares about the customers.

Recommends
12 months ago

Very happy with my new service. I just switched after being with another company for 3 years to save money. My tech, Jon, was very detailed and thorough and explained some of the things I can do to help discourage the ants.

Will recommend.

Doesn't Recommend
over a year ago

Don’t waste your time or money! They may never show and you’ll have wasted your money and won’t get it back!

We paid for a flea spray on the inside and outside of our home. We got the inside treatment completed and we were told to reschedule for a second treatment on the outside of the house in two weeks. We did as they instructed and over a month later we have not received the spray that we've already paid in full for.

We’ve scheduled four appointments with them to have our second treatment completed. No one ever shows or calls to reschedule with us when an appointment is missed. The outside treatment has yet to be completed by Xterm.

We have had to call Xterm ourselves to reschedule any appointment that was missed by their employee. Because they have not completed the outside treatment that we have already paid for and is over a month due/late, I have already filed a complaint with the Better Business Bureau to inform them of such.

over a year ago

Bad first impression. Had 9-10am appointment for first time treatment from Xterm. I called office at 10am since I did not hear anything and was told the tech was on his way. At 11:30am tech called to say he would be another 30 minutes late. Told him to forget about it, don't have time to wait over 3.5 hours for first appointment. My time is valuable too. Did not appreciate receptionist lying to me that he was on his way when in fact it would be another 2 hours before he arrived. A phone call from Xterm at 10am to let me know tech is late and an opportunity to reschedule would have been nice. I understand that things happen and appointments are not always on time. I do not understand poor customer service, especially for a first appointment. Messed up my day, will not call them again!

Recommends
5.0
over a year ago

Our Pest Service Is Awesome‎ – Great Pest control service in Orlando. We had two other pest control companies come out and Xterm was the only ones to get rid of the pests!

Recommends
5.0
over a year ago

No more rodents for me! – It was amazing, they came in, quoted me a realistic price and got rid of the pests -- and showed me how to prevent them from returning. i haven't had a problem since.

Recommends
5.0
over a year ago

Yay! No more fleas! – I have 3 cats and a dog, and after months of struggling with fleas and fighting with other pest control guys, Xterm sent out two technicians who finally ended my pets Flea nightmare and showed me how I can stop fleas from returning. Thank you!

Recommends
5.0
over a year ago

The only one that I'll use – Why? because they are the only ones that were showed to me and proved that their eco-friendly pesticides didn't use chemicals. Their stuff is based on natural plant oils that are safe to my children and pets.

Recommends
5.0
over a year ago

New Address – We moved to 1901 West Colonial Drive, Orlando FL 32804.

 

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