211 Carando Dr, Springfield, MA | Directions 0110442.146127 -72.532590
Neighborhoods: East Springfield
I'm amazed as how terrible the service is, especially given they are a medical provider and people depend on this company for vital respiratory care.
I did my sleep study with the company in East Longmeadow and it was amazing and profession. Unfortunately, the called me and told me that if I wanted my sleep apnea equipment covered 100%, I would have to switch to Baystate. I went there for my equipment and it was nothing but a hot mess. I used the machine for three months and apparently it wasn't sending the signal to Baystate that recorded how long I used it, so I had to start all over again.
The woman I intially dealt with was so unprofessional that I called the manager and told her that I never wanted to deal with that woman again.
I've had the machine for a couple of years now and Baystate does this phone harassment thing where they have a recorded message call and tell the patient that if he or she doesn't call back it could affect the insurance company paying for the machine, when it actually they are trying to sell the patient more equipment.
Heaven help anyone who needs this organization to actually live.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Baystate Home Infusion on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.